Social and Technological Factors Influencing Change

Social and Technological Factors Influencing Change

The changes in an organization’s environment influence change within the organization. Readiness to change is multi-faceted and multi-level because it can be presented at the department, individual, organizational, group, or unit level. Readiness at the corporate level includes sharing resolutions by corporate members to implement the recommended change. People play a significant role in assessing readiness because they implement the required action to achieve change. Another critical factor is technology, which determines whether an organization can effectively implement innovative changes. This paper discusses how technological and social factors influence change.

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Tool for Analysis: PESTLE

A PESTLE analysis is a tool used to analyze the business environment based on political, social, economic, technological, environmental, and legal factors (Madsen & Grønseth, 2022). It identifies how these factors affect an organization’s operations and the overall industry the organization operates within. Accordingly, the PESTLE analysis will determine the social and technological factors that may influence change in the U.S. branch.

How Social Factors Influence Change Requirements

Social factors significantly define business operations and change requirements by influencing customers’ and employees’ interests, opinions, and attitudes. Therefore, organizations may change to offer services and products that benefit their stakeholders to create a good relationship with them for revenue generation.

Social Factors Influencing Change Requirements

One of the social factors that will influence the change requirements of the U.S. unit’s workforce is working conditions. The high employee turnover at the U.S. branch is attributed to a lack of work-life balance, hence the need to make working hours more flexible so employees can live their desired lifestyle. The second social factor is the interaction between employees and leaders. At the U.S. branch, there is poor communication, thus influencing how employees and leaders interact to achieve the organization’s goals.

How Social Factors Influence Change Readiness

Social factors will influence change readiness in the workforce by creating a positive attitude toward the change (Packard, 2013). For example, the workforce may develop a positive attitude towards change if the change accommodates their needs, such as better work-life balance and proper flow of communication. Social factors may also shape the workforce’s opinions on the aim of the change, thus influencing readiness. For instance, if the workforce believes the change aims to improve their welfare, they will be ready to embrace it.

Demographic Data

Visual presentation and emphasis on the social factors depicted through demographic data will be done by creating a table indicating the social factors and the percentage of employees influenced by them in accepting the recommended change. I will create two columns where one will represent the employees influenced by the social factors and those not affected so that I can convince the organization of the need to consider the social factors in the change implementation, given that the identified social factors influence the highest percentage of employees.

How Technological Factors Influence Change Requirements

Technological factors influence change requirements by prompting an organization to respond to technological advances that may improve operational efficiency and the quality of products and services offered to create a competitive advantage (Tang et al., 2020). Technical factors also influence change requirements by reshaping the structure of relationships with clients and employees.

Technology Factors Influencing Planning and Training

Automation is one of the technological factors that will significantly influence workforce planning and training requirements. The training program should include equipping the workforce with knowledge of automation and their role in supporting the automation of various organizational activities. The second factor is technology costs. The costs will influence the content of the training programs based on the technology the organization can afford to integrate into its operations.

Technology Factors Influencing Change Readiness

Technology factors will influence change readiness by creating resistance or acceptance based on how the change affects the workforce. For example, the workforce may reject automation because it increases the risk of job loss in departments where tasks that the employees initially handled are automated.

Demographic Data

I will create a frequency distribution table to present and emphasize technological factors depicted through demographic data visually. The distribution of employees influenced by technical factors will be presented in percentages.

Conclusion

Change is an integral part of an organization’s growth process. However, it is essential to align the change with the changes in the business environment and access change readiness within the organization to plan for the change and implement it effectively. Organizations should also identify the factors that could influence change readiness so that they can handle resistance.

References

Madsen, D. Ø. & Grønseth, B. O. (2022). PESTEL analysis. Encyclopedia of Tourism Management and Marketing. https://doi.org/10.4337/9781800377486.pestel.analysis

Packard, T. (2013). Organizational change. Encyclopedia of Social Work. https://doi.org/10.1093/acrefore/9780199975839.013.272

Tang, J., Mo, L., & Liu, W. (2020). The attributes of organizational change. Journal of Organizational Change Management, 34(1), 121-136. https://doi.org/10.1108/jocm-04-2017-0122

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Scenario

Effective change plans are created by understanding several external factors influencing an organization, including political, economic, social, technological, legal, environmental, or PESTLE forces. Experienced executives carefully examine PESTLE forces to identify significant opportunities and threats and adjust their organizational change strategies accordingly.

Social and Technological Factors Influencing Change

Previously, you informed the VP about potential reasons why an organization failed to change and suggested ways to avoid them. You have been asked to analyze the situation and recommend a change management plan to the VP. As part of your analysis, you need to evaluate and report to the VP about workforce change readiness and external forces that may affect the change management processes in the organization.

Prompt

Identify social and technological factors that can affect change readiness in an organization. Consider how these factors may influence the employees at the U.S. branch of the Singaporean software solutions provider. Then, write a report explaining your analysis to the VP.

Specifically, it would be best if you addressed the following criteria.

1. Explain how social factors influence the change requirement of the organization.

• • Use the PESTLE Forces Guide to identify social factors and refer to the U.S. Branch Overview for data about the U.S. branch.
  • Which social factors will significantly influence the change requirements of the U.S. unit’s workforce?
  • How will social factors influence change readiness in the workforce?
  • How will you visually present and emphasize social factors depicted through demographic data?

1. Explain how technological factors influence the change requirement of the organization.
   • Use the PESTLE Forces Guide to identify technological factors and refer to the U.S. Branch Overview for data about the U.S. branch.
   • Which technology factors will significantly influence workforce planning and training requirements?
   • How will technology factors influence change readiness in the workforce?
   • How will you visually present and emphasize technological factors depicted through demographic data?