Internship Experience Successes and Challenges Leading to Growth

Internship Experience Successes and Challenges Leading to Growth

My internship experience was focused on Quality Commissioning engineering at Kinkisharyo International LLC. The primary duties are identifying, troubleshooting and resolving the issues on the LA Metro Light Rail Vehicle. I am also a liaison between LA Metro and my management, passing any information to on-site personnel. Since this is my first job after graduation, I have had the opportunity to learn about the various career possibilities in an organization. Interacting with various departments within my company, such as the software department, manufacturing and production department and interacting with the multiple divisions of Metro has broadened my knowledge of various careers.

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One of the learning outcomes within the course is to “Combine classroom knowledge with an opportunity to learn those disciplines, skills and attitudes which can best be learned on the job, such as: self-discipline, teamwork, responsibility, and initiative”. The MBA program has allowed us to leverage content through courses to help with our professional careers.

My current course, BUS530- Managing Information Systems and Technology, has provided me with in-depth knowledge of the information system. This course discusses information systems security and vulnerabilities, ethics and managerial decisions, and e-commerce and provides better examples to understand the concepts. I have not had the opportunity to use my knowledge of this course directly in my work since I am in a different field. However, now I have a better understanding of how and why technology helps collect data, analyze and assist us in making decisions. During this course, we have had to read multiple research papers and group presentations along with other students. The research papers focused on practical topics, and the presentation helped me improve my research, communication and collaboration skills.

Success and challenges

The contents covered in this internship course have helped my personal and professional growth. Topics such as journaling have improved my time management skills and helped me prioritize my work.

As Katherine Murphy (2002) stated, “Keeping a work journal can be useful in exploring one’s thoughts and feelings about work challenges and work decisions”. Journaling can help an individual focus better, log ideas and write about their future goals and ways to achieve them rather than being stuck in a daily routine.

Due to the nature of my work, I keep a list of things I have completed during the day and list any issues I need to focus on the following day. I use a lot of sticky notes on my work desktop to help me keep track of various other things involved. Maintaining a work journal has made this task much simpler and more organized. I can keep track of my tasks more efficiently and effectively.

One section of my journal I prefer to follow as described by Jawaad (2017). This section is to plan for any unplanned tasks. This technique is beneficial in avoiding panic or anxiety when situations change at the last minute. Another concept of journaling is to manage emotion. Everyone has experienced this before- starting the day with poor sleep or dealing with an unpleasant coworker, which could affect the entire day. A journal would help one keep these emotions in check and focus more on the tasks a hand to accomplish within the day. Maintaining a work journal has helped me reduce stress physically and mentally.

Another content taught in the class was creating a portfolio. I have always thought that a portfolio was used in the architecture and graphic design field and never realized how beneficial a portfolio can be to my field. This course provided excellent insights about creating a portfolio- discussing the different components of a portfolio and a breakdown of creating a good portfolio. A portfolio does not just focus on education, experience, and leisure activities such as community service, playing an instrument, or going outdoors.

Employees are vital assets for any organization to sustain in the long run. Sahoo and Sahoo (2018), “Organization should prioritize on employee satisfaction which could create a pleasant and productive workplace to promote organizational performance along with employees’ professional development”. However, employees must also try to maintain a good relationship with management. The course provided good tips for building a better relationship with a manager- such as having regular check-in and treating colleagues with respect, accountability and consistency. A few of the points mentioned in the article are aspects t will need to work on—for instance, taking the initiative about public speaking and making presentations. One tip that stood out to me was to plan and discuss with my manager to provide feedback on my performance to improve my knowledge, skills and abilities.

Conclusion

My internship with Kinkisharyo International LLC gave me the experience of a working environment and the ability to apply my knowledge to practical skills while learning new ones. The course materials of this class taught me the aspects of sustaining in a workplace and assisting in my personal and professional growth through journaling and portfolio.

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Reference:

Jawaad. (2020, December 12) Guide to Keeping a Work Journal Journaling Habit. https://www.journalinghabit.com/guide-to-work-journaltemplate/#Part 1 The Quote and Gratitude.

Katherine, M. D. (2002). A work journal. Library Trends, 50(4), 687-701. https://www.proquest.com/scholarly-journals/work-journal/docview/220447636/se-2?accountid=158986

Sahoo, R., & Sahoo, C. K. (2018). Employer–employee relations in a state-owned power sector undertaking: An analysis. Industrial and Commercial Training, 50(7), 369-379.http://dx.doi.org/10.1108/ICT-11-2017-0094

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In a 3 – 4 page paper based on your internship course experiences and the learning objectives achieved, review your internship experience successes and challenges leading to growth. You should include in your paper a description of your professional portfolio, with examples that provide evidence of accomplishments you have acquired during this session.

Provide at least two (2) references, including one (1) peer-reviewed source. If you have completed this CLA assignment in an internship course before this class, select new examples and sources to support your response. For questions, contact your instructor.

Provide at least two (2) peer-reviewed sources. If you have completed this CLA2 assignment in an internship course before this class, select new examples and sources to support your response. For questions, contact your instructor.