Bella’s – A Case in Organizational Behavior

Bella’s – A Case in Organizational Behavior

Based on the information provided in the case study, it is evident that employees at Bella’s are not performing as expected. The underperformance could be attributed to a lack of motivation. I would, therefore, change the company’s performance management system. Performance management plays a vital role in improving the general performance of a company by facilitating adaptability and motivating employees. An effective performance management system should include setting goals, offering reviews and feedback, offering opportunities to learn more in an employee’s field, and rewarding employees with the best performance. I would introduce an effective performance measurement tool to ensure that the performance of all employees is closely monitored. I would also set goals and ensure that employees understand their rewards after completing these goals. I would customize the goals to ensure that they are realistic and achievable. I would increase employee satisfaction by introducing flexible work schedules. According to Davidescu et al. (2020), work flexibility gives employees a balance between their personal and professional lives, leading to higher performance and job satisfaction. The main change would, however, be introducing targets that every employee should meet. This approach would work because employees would be motivated to work harder to meet their target hence increasing their performance. This approach would also help the employees feel good about the company and their jobs because they would be rewarded for meeting their targets. Assessing the performance of employees based on their ability to meet targets will also make it easier to reward employees appropriately. John (2010) argues that giving employees feedback about their performance can be used as a coaching strategy to improve employee performance. It additionally helps them identify their strengths and weaknesses and the causes of poor performance.

References

Davidescu, A. A., Apostu, S., Paul, A., & Casuneanu, I. (2020). Work flexibility, job satisfaction, and job performance among Romanian employees—Implications for sustainable human resource management. Sustainability, 12(15), 6086. https://doi.org/10.3390/su12156086

John, J. (2010). Relevance of employee development plans in employee performance management. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.1711647

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The article about Bella in this unit’s studies discusses employee job satisfaction and engagement. And whether the structure of the organization in question needs to change. Review this case, paying particular attention to what you learn from the employee survey. Consider the issues from the points of view of the employees, the owner, and the managers. Try to envision what it might be like to work at Bella’s.

Bella’s – A Case in Organizational Behavior

For your initial post in this discussion, describe in 250–300 words.

Identify one aspect of the organization that you would change if you were the manager of Bella’s. What would you do to improve employee satisfaction, communication, engagement, or the actual structure of the organization?
Find at least one credible Internet article that provides guidance on implementing that type of change in an organization. Include an explanation of why you believe that approach would work.
Cite and either paraphrase or quote from your article using proper APA format.
To ensure your participation meets expectations, refer to the G.R.E.A.T. Discussion and Feedback guidelines provided in the Resources. Post your initial discussion (main post) by Thursday to allow time for your peers to respond.

Reference

Medlin, B. (2011). Bella’s: A case study in organizational behavior. Journal of Business Cases and Applications, 4, 1–11