Workplace Culture

Workplace Culture

Impact of Bias, Cross-cultural Barriers, and Ethnocentrism on an Organization

An inclusive workplace is where people of all kinds and different abilities and disabilities feel valued and welcomed in their contributions. However, it can be challenging to maintain an all-inclusive workplace culture because aspects such as bias, cross-cultural barriers, and ethnocentrism have remained evident in the modern workplace (Panicker et al., 2018). Notably, bias leads to unfair treatment of employees in the workplace based on favouritism and prejudice. Bias reduces the inclusivity levels within a workplace due to favouritism. An example of a common bias is gender favouritism, whereby a hiring panel considers a specific gender better than the other.

Additionally, inclusivity in the workplace can be limited by aspects associated with culture, including language, dressing mode, eating habits, and perception of work. For workplace inclusivity to thrive, managers should recognize and embrace workplace diversity to ensure respect for everyone’s culture. Such should entail adopting standard measures within the workplace. Embracing workplace diversity can reduce ethnocentrism, and employees do not judge their colleagues based on their cultural background without a moral basis. Ethnocentrism is detrimental to firm success and should be avoided.

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Ensuring Every Employee Feels Well Represented and Heard

As a leader, specific measures will assist me in ensuring employees feel well-represented and heard. First, I will adopt an actual open-door policy that informs all workers that they are welcome to make their feelings and thoughts understood. Further, I will improve the communication system of the workplace to include multiple approaches. Notably, this will ensure each organization member utilizes the best policy. Finally, remaining positive and always rewarding good ideas, providing criticism, and compliments are taken in the firm’s best interest.

Characteristics of an Inclusive Workplace

Sense of belonging, learning and development, and respecting opinions are three features of an inclusive workplace environment. Regarding the sense of belonging, workers will feel motivated to work together in an environment where they feel appreciated and treated with the respect they wish to remain working. They desire to be associated with such a workplace all the time. On the other hand, a learning and development feature ensures that workers are offered the opportunity to develop their careers and advance in their lives (Lomas et al., 2019). Learning and development are provided through training, and equitability and inclusivity are enhanced when that is done. Further, when employees are allowed to raise their opinions, they feel more appreciated and involved in a firm’s progress and, thus, more inclusivity.

Demonstrating a Commitment to Inclusivity and Respect for Various Cultures

A workplace environment can undertake a standardization approach to ensure its commitment to inclusivity and respect for various cultural practices. According to Shchekoldin et al. (2018), a standardization approach provides that generally accepted norms are adopted within a workplace. For instance, a common language such as English can be adapted for use within the work environment to ensure no discrimination occurs based on workers’ language barrier and language background.

Zero-Tolerance Policy to Bias

Adopting a zero-tolerance policy can help eliminate various biases, such as gender and race. However, this only occurs when the zero-tolerance policy is implemented effectively. To ensure the policy is effective, it should clearly define its objectives. After determining its goals, the policy will treat every incident within the work environment uniquely. Further, the policy should adopt fairness in treating all workers equally. Additionally, the policy should consider external help, such as the courts, to solve serious issues like sexual harassment. Lastly, the approach should be centred on the company culture to avoid inconsistencies.

Communication of the Zero-Tolerance Policy: Global vs. A Domestic Organization

The communication of a zero-tolerance policy differs between global and domestic firms. The policy is complicated for international firms as compared to domestic firms. Notably, this is so because, in multinational firms, the procedure entails many aspects, people from many different cultural backgrounds and a considerable application dimension (Panel, 2022). Unlike worldwide, domestic firms find implementing and communicating the policy easier because few people with shared experiences and languages are involved.

 References

Lomas, T., Medina, J. C., Ivtzan, I., Rupprecht, S., & Eiroa-Orosa, F. J. (2019). Mindfulness-based interventions in the workplace: An inclusive systematic review and meta-analysis of their impact upon wellbeing. The Journal of Positive Psychology, 14(5), 625-640.

Panel®, E. (2022). Council post: 12 practical ways to ensure effective communication among multicultural team members. Forbes. https://www.forbes.com/sites/forbeshumanresourcescouncil/2021/01/21/12-practical-ways-to-ensure-effective-communication-among-multicultural-team-members/

Panicker, A., Agrawal, R. K., & Khandelwal, U. (2018). Inclusive workplace and organizational citizenship behaviour: Study of a higher education institution, India. Equality, Diversity and Inclusion: An International Journal. https://doi.org/10.1108/EDI-03-2017-0054

Shchekoldin, V. A., Bogatyreva, I. V., Ilyukhina, L. A., & Kornev, V. M. (2018). Development of IT technologies in labour standardization and quality assessment of standards: challenges and ways of solution in Russia. Helix, 8(5), 3615-3628.

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Assessment Description
This assignment considers the various topics related to bias and inclusivity in the workplace concerning company policies and commitments.

Workplace Culture

In 550, explain how you would create an inclusive workplace culture. Be sure to address the following points:

– Evaluate how bias, cross-cultural barriers, and ethnocentrism impact the organization and address how you ensure that your employees feel they are represented and heard.
– What are at least three characteristics of an inclusive workplace?
– Determine the action a workplace can take to demonstrate a commitment to inclusivity and respect for various cultural approaches.
– How will you ensure that your organization is not only culture-sensitive but also has a zero-tolerance policy to bias, such as race, gender, etc.?
– How does this type of policy communication differ for a global vs. a domestic organization?

In your research, accomplish the following to include a required mix of three sources, at a minimum:
Use the Forbes article, located in the topic Resources, called “12 Practical Ways to Ensure Effective Communication Among Multicultural Team Members,” (https://www.forbes.com/sites/forbeshumanresourcescouncil/2021/01/21/12-practical-ways-to-ensure-effective-communication-among-multicultural-team-members/?sh=4aafe4134c86), as one resource.
Include two or three additional resources, with at least one from the Wall Street Journal, that provide examples from sources or case studies.

Prepare this assignment according to the guidelines in the APA Style Guide in the Student Success Center.