Total Quality Management

Total Quality Management

One of the total quality management tactics that were used is increasing inspection to identify the errors and correct them in time. For the process of inspection to be successful, a quality management team should establish a standardized inspection process and follow up every time to achieve high-quality results. When inspectors get used to a particular standard process, they get used to it and perfect their inspection, minimizing the chances of errors (Clemmer, 2022). The main purpose of having an effective inspection process is that inspection determines and verifies the quality levels of the products to ensure that the results are the same. Examples of inspection include taking samples of the materials to the laboratory for tests to establish if the materials are up to the standards required (O’Donohue & Maragakis, 2016). Another example of inspection is monitoring the output of the factory production line to identify anomalies.

Mistake-proofing is another approach that was used in quality management. Mistake-proofing is also referred to as Poka–Yoke by the Japanese. This is the use of any device or method that minimizes errors or makes the errors more magnified and visible (Clemmer, 2022). The quality management team needs to have some devices that would help minimize errors and identify small errors to ensure quality products. The quality management team mainly employs mistake proofreading to achieve the highest levels of quality in products and reduce costs. It should be noted that errors and defects lead to high costs in many firms; hence, mistake-proofing could help cut costs (O’Donohue & Maragakis, 2016). Examples of mistake-proofing include a checklist of items that should tick with the components of the design,  a vision system that helps to detect errors on a conveyor belt,  and a set of vision systems that detect errors at each step of the process. Another total quality management approach that would be applicable is the just-in-time approach, which aims to cut inventory costs by only manufacturing a product that is on order.

References

Clemmer, J. (2022). Why Most Change Programs and Improvement Initiatives Fail. Retrieved from https://www.clemmergroup.com/articles/change-programs-improvement-initiatives-fail/

O’Donohue, W. & Maragakis, A. (2016). Quality Improvement in Behavioral Health. Springer.

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In the board area, write 250-300 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions with your classmates. Be substantive and clear, and use examples to reinforce your ideas.

Total Quality Management

Discuss the following points regarding the total quality management (TQM) concept:

Using personal experience in regard to the quality improvement programs that you discussed in the previous week, which of the following specific quality program tactics were involved?
Increased or decreased inspection
Designing quality in
5S
Kaizen
Mistake-proofing
Other
Describe the specifics of what was done. In your discussion, provide supporting examples.
Based on additional research, what other TQM approaches could have been beneficial during the quality improvement program?
Responses to Other Students: Respond to at least 2 of your fellow classmates with at least a 100-word reply about their Primary Task Response regarding items you found to be compelling and enlightening. To help you with your discussion, please consider the following questions:

What did you learn from your classmate’s posting?