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Talent Management Plan for Pilots

Talent Management Plan for Pilots

Recruitment Sources That Are Best Suited To Recruit Pilots

One of the recruitment sources best suited to recruit pilots is advertisements. The advertisements will allow the company to state the required qualifications for the position, thus attracting applicants who are best suited to fill the position. Advertisements will also create a large pool of candidates from which the company can choose. The second source is recommendations from existing employees. Professionals in the same field know each other’s capabilities, thus making them a credible source of recruitment because they will recommend a candidate best suited for the vacant position. Recommendations from existing employees will also reduce the time taken to find the right candidate to fill the vacant position and the cost of filling the position. The third source is hiring agencies. The company will likely get the best candidate to fill the vacant position quickly when using hiring agencies because they have a database of potential candidates and their qualifications. Therefore, they can recommend a few candidates who meet the job requirements.

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Common Methods Used To Select A Candidate

The selection process includes various methods to reduce the number of candidates being considered to fill a vacant position. One of the methods is assessment tests. According to Thomas (2010), assessment tests in candidate selection may focus on examining specific behaviours and attributes. The main tests include personality, ability, integrity, and situational tests. In hiring pilots, situational tests may be crucial because they evaluate how a person would react in a specific situation. The second method is in-person interviews. In some cases, the hiring team may set scoring metrics for each question in the interview and use them to determine whether an individual is fit for the job or not. The third method is job knowledge evaluations. The evaluations focus on determining whether the candidate has the critical knowledge to perform various roles in the vacant job position.

Methods for Selecting New Pilots

Given the technicality of a pilot’s job and its critical role in guaranteeing passengers’ safety, I would recommend using background checks, assignment tests, and situational judgment tests to select new pilots. Background checks are important because they will help verify the information provided by the pilot about their experience and why they left their previous workplace. However, the company needs to inform the candidates that a background check is being conducted to avoid legal issues related to invasion of privacy. Assignment tests are also appropriate in selecting new pilots because they will enable the company to evaluate a candidate’s expertise level and determine whether they fit the job. Assignment tests will also help the company determine whether the candidate needs additional training to effectively complete assigned tasks. Situational judgment tests will enable the company to assess how the candidate reacts to different situations based on their interpersonal aptitudes and decision-making skills. The company may focus on complex situations faced by pilots daily.

Common Methods Used To Train and Develop Employees

The common methods to train and develop employees are coaching, on-the-job training, workshops, instructor-led, and simulator training. According to Huang (2020), on-the-job training involves acquiring new practical skills and competencies needed for a job in the working environment. Coaching includes instructing employees to develop the competencies and skills required to enhance productivity or eliminate performance issues. Simulator training includes creating a real-life learning environment similar to real-life scenarios and using computer software or basic equipment to model the scenario. In workshops, employees engage in various training activities that prompt them to develop their skills and competencies. Instructor-led training includes lecturing, whereby an instructor selects training areas and uses visual aids and lectures to explain the important concepts in the training areas.

Methods for Training Pilots at Southwest Airlines

One of the methods I would recommend for training pilots at Southwest Airlines is simulations. This method’s learning and development outcomes equip the pilots with the skills and competencies needed to respond to various scenarios in their work environment and prepare them for what to expect. The cost of training and development using simulations is anticipated to be high due to software development costs. Although simulations are highly effective in equipping pilots with the practical skills they will need in the real work environment, there is a risk of false results because the simulations deal with uncertainties.

The second method is on-the-job training. The expected learning and development outcomes will be equipping the pilots with the necessary knowledge and skills based on identified areas of improvement. The cost of training and development using on-the-job training is anticipated to be low because the trainers will be experienced pilots working for the company. On-the-job training is highly effective in equipping the pilots with specific skills needed for their jobs. However, it may result in fatigue among the pilots offering training, thus increasing the risk of mistakes and accidents.

The third method is instructor-led training. This method’s learning and development outcomes include equipping the pilots with the most relevant knowledge and clarifying any instructions that the pilots may not have understood during the onboarding process. The cost of this method is anticipated to be low because existing employees will act as trainers. This method is highly effective because an instructor can select training areas based on the knowledge deficiencies in the pilot and train them in those areas. The main risk of instructor-led training is that pilots may receive wrong or biased information when the trainer relies on their expertise during training rather than teaching what is written in the training materials.

Common Performance Management Systems

According to Hollenbeck et al. (2016), common performance management systems include graphic rating scales, behavioural observation scales, competency models, and ranking. Graphic rating scales list desired behaviours and traits for every role and rate the worker based on the numbered scale. Behavioural observation scales measure the behaviours an organization wants an employee to achieve. Competency models identify and offer descriptions of common competencies for an entire organization, occupation, job, family, or job. Ranking includes comparing employees with each other and creating ranks based on performance.

Method For Performance Management Of Pilots at Southwest Airlines

I would recommend using the competency model for the performance management of pilots at Southwest Airlines. The method is suitable for the company because it will enable it to assess the pilots’ abilities and skills and assign tasks based on these assessments. It will also enable the company to set a clear direction for the pilots’ performance that aligns with the company’s strategies and goals, thus enhancing its overall performance.

Common Methods To Minimize Voluntary Turnover

Organizations’ common methods to reduce voluntary turnover include recognizing and rewarding employees, creating flexible work schedules, offering competitive salaries, and promoting employee engagement. Employee recognition and reward may include monetary and non-monetary rewards such as vacations and benefits. Employee engagement may include participation in decision-making to create a sense of belonging. Employees may also be engaged in performance evaluation through peer reviews and 360-degree feedback.

Approach to Retain Pilots at Southwest Airlines

I would recommend offering competitive salaries to retain employees at Southwest Airlines. The company should offer higher salaries than what is offered by competitors to prevent the intention to leave. Competitive salaries will also increase the pilots’ job satisfaction, thus increasing commitment and improving the company’s performance.


Hollenbeck, J., Noe, R., Wright, P., & Gerhart, B. (2016). Human resource management. McGraw-Hill Education.

Huang, W. (2020). Job training satisfaction, job satisfaction, and job performance. Career Development and Job Satisfaction.

Thomas, J. C. (2010). Assessment for employee selection, promotion, and termination programs. Speciality Competencies in Organizational and Business Consulting Psychology, 54-78.


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Exam Content

This internship is turning into a great hands-on learning opportunity for you. Your manager has tasked you with proposing a talent management plan for pilots at Southwest Airlines. Your proposal will be considered by the Director of HR to make a formal plan.

Talent Management Plan for Pilots

Talent Management Plan for Pilots

Develop a 3- to 4-page proposal that includes the following:
A recommendation of 3 recruitment sources that are best suited to recruit pilots. Consider the number of resumes generated, the percentage of resumes likely to result in accepted offers, the time to fill a position, and the cost to fill a position.
An evaluation of common methods used to select a candidate
Recommend 3 methods for selecting new pilots. In your evaluation, consider reliability, validity, utility, and legality.
An evaluation of common methods used to train and develop employees
Recommend 3 methods for training pilots at Southwest Airlines. Consider learning and development outcomes, cost of training and development, the effectiveness of training and development, and risks.
An evaluation of common performance management systems
Recommend 1 method for performance management of pilots at Southwest Airlines. Consider strategic congruence, validity, reliability, acceptability, and specificity.
An evaluation of common methods to minimize voluntary turnover
Recommend 1 approach to retain pilots at Southwest Airlines. Consider methods for retaining employees, meeting pilot needs, and cost.

Cite all sources.

Format your citations according to APA guidelines.

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