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System Planning

System Planning

The 15th Seekers and Finders Club

The 15th Seekers and Finders Club is a for-profit healthcare organization located in Washington DC. The 15th Seekers and Finders Club focuses on reducing and preventing drug and substance abuse. Its mission is to provide a healthcare environment that encourages and supports holistic healing from drug and substance abuse and related trauma. The organization also provides counseling and support services for people recovering from drug addiction and experiences with drug-related abuse. Currently, the organization has a total of 38 staff members, of whom eight carry out administrative roles, 10 provide administrative support services, twelve are qualified counselors, three are qualified substance abuse nurses and five offer support services to counselors and nurses. 15th Seekers and Finders Club has the capacity to manage all drug and substance addictions, victims of drug abuse, trauma, and patients with co-occurring mental health issues. The facility can attend to a total of 30 patients at a time and 80 a day.

Need for a System

Washington has, for the longest time, been dealing with a substance and drug abuse issue. Notably, marijuana is among the most abused drugs in the State. Other drug issues are related to cocaine, alcohol, heroin, methamphetamine, and abuse of prescription drugs (Johnson, 2020). The recent policy changes on drug abuse with regard to marijuana have seen an increase in the usage of marijuana and related drugs due to changes in attitudes, norms, and risk perception toward substance and drug use (Blevins et al., 2018).

Moreover, the 15th Seekers and Finders Club has recently seen an increase in demand for its rehab and support services. Due to the past low operating capacity, the organization did not find a need to adopt a patient health information system. Most of the data is managed using a traditional paper-based system and three computers. There is no specialized information management system. With the demand for services, the management of patient information, including names, reasons to seek services, and appointment dates, has been cumbersome. Some information has gone missing, and there have been cases of missed or conflicting appointments. Due to this, there is a need to implement a professional health information management system. A medical practice management system is proposed for the organization.

Goals and Objectives

The main goals and objectives of implementing a medical practice management system are to:

Improve the efficiency of appointment scheduling,

Save time and money for better financial performance,

Improve service billing and management and administrative tasks,

Support 15th Seekers and Finders Club in service delivery,

Track the progress of clients and update recovery and support plans.

Support the 15th Seekers and Finders Club in its expansion plan.


The budget breakdown for the proposed medical practice management system is as follows:

Item Cost
System acquisition $5,000 per user annually ($150,000.00)
20 Laptops @$1,500 ($30,000)
20 Desktops @$1,350 ($27,00)
Implementation $30,000
Biannual maintenance $8,000
Miscellaneous $10,000
Total $255,000.00

Project Management Team

Project Manager: J.M Morrison

Business Analyst: A.B. Tiller

Enterprise SME: H.W. Yang

Executive Sponsor: 15th Seekers and Finders Club management

Executive Stakeholder: 15th Seekers and Finders Club management

System Acquisition

The 15th Seekers and Finders Club will acquire the system from outside. Although in-house development of the system ensures onsite availability and visibility of work, tailored development, and improvement of in-house innovativeness (Doran et al., 2019), 15th Seekers and Finders Club does not have the capacity to carry out such a system development. Outsourcing the system from established developers and providers brings in professional knowledge (Sayed et al., 2020). This is cost-effective as the Club does not need to hire new employees for the task. It also improves the speed of implementation as the system is already developed.

Timeline for System Implementation

A three-month timeline is projected for the whole project implementation. The two months account for system acquisition, redesign of the office space, purchase of required computer technologies, and staff training.


Blevins, C. E., Marsh, E., Banes, K. E., Stephens, R. S., Walker, D. D., & Roffman, R. A. (2018). The Implications of Cannabis Policy Changes in Washington on Adolescent Perception of Risk, Norms, Attitudes, and Substance Use: Https://Doi.Org/10.1177/1178221818815491, 12.

Doran, J., Ryan, G., Bourke, J., & Crowley, F. (2019). IN-HOUSE OR OUTSOURCING SKILLS: HOW BEST TO MANAGE FOR INNOVATION? Https://Doi.Org/10.1142/S1363919620500103, 24(1).

Johnson, P. (2020, February 28). Washington Drug Trends | Substance Abuse & Addiction in WA.

Sayed, M., Hendry, L. C., & Zorzini Bell, M. (2020). Sustainable procurement: comparing in-house and outsourcing implementation modes. Https://Doi.Org/10.1080/09537287.2020.1717661, 32(2), 145–168.


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In this course, you will progressively work on a system implementation process in six stages:

Week 1: System planning
Week 2: System analysis
Week 3: System Selection
Week 4: System Implementation
Week 5: User training and system maintenance
This week you will start with system planning while considering the following components:

System Planning

System Planning

Describe a fictional healthcare organization: type, size of staff, and amount and type of patients it is able to serve.
Establish the need for a system.
Set achievable goals and objectives.
Allocate a budget.
Identify a project manager (a fictitious name and title) and project team (fictitious names and titles).
Determine whether to build in-house or acquire from outside, and support your decision with reasoning.
Set a timeline for system implementation or project completion.
To support your work, use your course and textbook readings and also use the South University Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format.

Submission Details:
Your assignment should be addressed in a 2- to 3-page document.
Submit your document to the Submissions Area by the due date assigned.

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