Strategic planning and processes

Strategic planning and processes

The board of directors in a healthcare strategic planning process is used to provide and review the general mission of the healthcare organization and the strategies to follow to accomplish the developed mission by the end of a specified period of time. It also makes strategic plans and decisions for operations in a healthcare organization. It analyses the objectives of the healthcare organization at the end of the period. Plans and decisions are usually focused on the healthcare organization’s objectives, which analyses the procedures to follow to meet the set objectives. The board of directors set the missions to be accomplished annually (Ford-Eickhoff, K. et al. (2011).

C-suite employees in healthcare include chief nursing and physician executives in healthcare. A chief nurse maintains the clinical and patient-care standards in the hospital. They ensure that the patients in the hospital are in good condition and are accessing the right medical care. A chief nurse also ensures the new nursing strategies are well implemented in the daily nursing activities and formulates them. They ensure that patients in the hospital are under great care while in the hospital.

General employees in healthcare take care of their own health and safety when in their places of work. They ensure that they are not affected by easily transmitted diseases which patients are suffering from. Community plays a crucial role in healthcare. They counsel the patients on how to handle their problems and also help the poor patients know how to overcome their fear of seeking medical assistance from healthcare, how to meet their healthcare costs, how to access their transportation to seek medical assistance, and also create awareness how they should do to access their medication from the healthcare (Sines, D., et al. (2009).

Question two

Diversity of healthcare organization staff has impacts on the strategic-planning process since it promotes cultural competency. When the staff is diverse, they interact with patients from different social and ethnic groups where they understand their cultural beliefs on the causes of a certain infection and thus know how to handle such infections when a patient seeks medication from them. Since not all patients believe that germs cause sickness, healthcare staff better understand the right medication to offer to a patient. For instance, some communities believe that evil spirits cause some infections. Thus, when a patient from this community is brought for medication, the healthcare staff member opts to call a clergy to pray for the patient.

Diversity of healthcare organization’s staff also ensures that the people in remote areas are well reached since some of them may lack important knowledge about how to access healthcare services and at what time they should seek medical assistance from healthcare services. They also educate people about the causes of different infections in rural areas, their signs and symptoms, and how they can prevent their infections and spread in their communities. They also advise them on where they should seek medication in case of such infections.

When the healthcare staff is diversified, they understand their patients’ social behavior and their linguistic needs to know how to deal with such people whenever a certain infection infects them. When they get to know the people’s language, they understand better how the people in a certain community deal with a certain infection and how they believe it affects the infected person. Therefore, it increases patient satisfaction and HCAHPS scores and increases innovation (Weech-Maldonado, R., et al. (2018).

References

Ford-Eickhoff, K., Plowman, D. A., & McDaniel Jr, R. R. (2011). Hospital boards and hospital strategic focus: the impact of board involvement in strategic decision making. Health care management review, 36(2), 145-154.

Sines, D., Saunders, M., & Forbes-Burford, J. (2009). Community health care nursing. Chichester, UK: Wiley-Blackwell.

Weech-Maldonado, R., Dreachslin, J. L., Epané, J. P., Gail, J., Gupta, S., & Wainio, J. A. (2018). Hospital cultural competency as a systematic organizational intervention: Key findings from the National Center for Healthcare Leadership Diversity Demonstration Project. Health care management review, 43(1), 30-41.

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STRATEGIC PLANNING AND PROCESSES

Assignment Overview

Strategic planning in healthcare typically involves a number of people with diverse ethnicities, various ages, multiple race groups, and different experiences. An interdisciplinary approach involves team members from different disciplines working collaboratively, with a common purpose, to set goals, make decisions, and share resources and responsibilities. Strategic plans are designed to build an inclusive environment, plan for the equity of the organization, and develop objectives to support viability. Examining external industry competition aids in gauging and designing performance measures to meet prospective goals.

Strategic planning and processes

Case Assignment

In a 2-page paper, answer the following questions:

1. What roles do boards of directors, C-Suite employees, physicians, general employees, and the community play in a healthcare organization’s strategic- planning process?

2. Does the diversity of a healthcare organization’s staff have any impact on the strategic planning process? Explain your rationale.