Strategic Monitoring in Healthcare
Performance in health means that an entity achieves specific desired results with a focus on both the quality of achievements and actions. Performance management aims to improve performance in terms of the volumes of service provision and financial results (Vainieri et al., 2020). When physicians and healthcare providers are unable to meet the performance goals or patient satisfaction goals, the healthcare organization has to rethink the work plan. First, reasons for not meeting goals should be assessed and solved through interaction with the healthcare providers and listening to their concerns. Furthermore, the organization should rethink setting SMART goals jointly as specific, measurable, achievable, relevant, and timely-bound for improvement. Do you need any help for completing your assignment ? Contact us at eminencepapers.com. We endeavor to provide you with excellent service.
Moreover, the organization should consider training and professional development for healthcare providers. Training helps the providers get opportunities like seminars and workshops to improve their knowledge and skills. On the other hand, patient satisfaction can be achieved through timely visits by the providers, accurate medical bills, compassionate providers possessing effective communication skills, and prompt provision of health services (Setyawan et al., 2020).
References
Setyawan, F. E. B., Supriyanto, S., Ernawaty, & Lestari, R. (2020). Understanding patient satisfaction and loyalty in public and private primary health care. Journal of Public Health Research. https://doi.org/10.4081/jphr.2020.1823
Vainieri, M., Noto, G., Ferre, F., & Rosella, L. C. (2020). A Performance Management System in Healthcare for All Seasons? International Journal of Environmental Research and Public Health, 17(15), 5590. https://doi.org/10.3390/
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In a health care organization, a strategic monitoring could be tracking and reporting information on the effectiveness and improvements on new objectives and goals.
Strategic Monitoring in Healthcare
Monitoring objectives through yearly performance reviews to make sure physicians, as well as other health care providers, meet their goals is a good idea. But, what would you do if they do not meet their performance goals or even patient satisfactions goals?
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