Responses-Workplace Inventory
Responding to Chuku
Thank you for your post. I agree with you that a healthy workplace is central to the optimum delivery of healthcare. Peng, (2023) notes that healthcare professionals are likely to perform optimally in healthy work environments. Your workplace has many positives, as revealed by the Workplace inventory tool. An optimum nurse-patient ratio is a prerequisite of effective nursing care. I must also admit that conflict resolution is not a feat for many. As revealed in your post, conflict revolutions are sometimes a challenge in diverse care organizations. Likewise, poor communication between organizational parameters contributes to work ineffectiveness and may threaten the gains made by the organization in optimizing healthcare outcomes. In general, findings point to a civil workshop but still require improvements in areas such as communication. Instances of patients becoming wild with their caregivers have been noted before (Newman et al., 2023). Caregivers, in this respect, must maintain competence and not allow the patient’s reactions to affect their judgment.
References
Newman, C., Roche, M., & Elliott, D. (2023). Exposure to patient aggression and health outcomes for Forensic Mental Health Nurses: A cross‐sectional survey. Journal of Advanced Nursing, 80(3), 1201–1211. https://doi.org/10.1111/jan.15885
Peng, X. (2023). Advancing Workplace Civility: A systematic review and meta-analysis of definitions, measurements, and associated factors. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1277188
Responding to Shirly
This is a great post. The Clarks’ Workplace Assessment tool gave insight into pertinent issues within your workplace. However, these findings reflect the situation in many healthcare centers. To begin with, fragmented and poorly coordinated care approaches remain common in many healthcare systems. They are a reason for increased hospital stay days and hospital readmission in healthcare (Prior et al., 2023). Fostering a collaborative approach may help address fragmented care approaches. It ensures that nurses and other caregivers are converged in the care processes and that healthcare professionals communicate effectively (Scott et al., 2019). In general, incivility in your workplace may have an impact on the care outcomes of patients handled in the facility. Addressing them is thus important. Establishing an oversight body such as the civility council may help improve the workplace civility of your organization. Their role, in this respect, will be to assess the care landscape identify the apparent incivilities, and formulate an address plan.
References
Prior, A., Vestergaard, C. H., Vedsted, P., Smith, S. M., Virgilsen, L. F., Rasmussen, L. A., & Fenger-Grøn, M. (2023). Healthcare fragmentation, multimorbidity, potentially inappropriate medication, and mortality: A Danish nationwide Cohort Study. BMC Medicine, 21(1). https://doi.org/10.1186/s12916-023-03021-3
Scott, P. A., Harvey, C., Felzmann, H., Suhonen, R., Habermann, M., Halvorsen, K., Christiansen, K., Toffoli, L., & Papastavrou, E. (2018). Resource allocation and rationing in nursing care: A discussion paper. Nursing Ethics, 26(5), 1528–1539. https://doi.org/10.1177/0969733018759831
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Question
BY DAY 6 OF WEEK 7
Respond to at least two of your colleagues on two different days by sharing ideas for how shortcomings discovered in their evaluations and/or their examples of incivility could have been managed more effectively.