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Reflection on Crisis and Positive Intervention

Reflection on Crisis and Positive Intervention

Application of Crisis Intervention Work in Own Community

Thanks to the Hart City simulation, I grasp the difficulties and complexities of crisis intervention better, especially when assisting people like Ronald going through many urgent crises. As I handled Ronald’s predicament, the value of active listening, empathy, and building connections with clients has become even more apparent. In addition, I’ve realized how important it is to take care of underlying mental and medical issues and meet urgent necessities like food and shelter. If  I apply these findings to my neighborhood, in that case, I will prioritize fostering closer links with social service agencies, healthcare facilities, and crisis intervention organizations to ensure a thorough and well-coordinated response to comparable problems faced by individuals and families in need. Moreover, I periodically reassess my skills through self-assessment and reflection, ensuring continuous growth and improvement in my crisis intervention abilities.

Local and International Organizations that Offer Resources for a Similar Crisis

The “Grand Prairie United Charities” is a local group in Grand Prairie, Texas, that could assist in a situation such as the one Ronald encountered in the Hart City simulation. Grand Prairie, United Charities organization, offers people and families in need emergency aid, including food, clothing, and money help. Subsequently, the “American Red Cross” would provide essential services, including emergency shelter, medical assistance, and emotional support for persons impacted by natural disasters like storms and floods nationally and worldwide (Mashino et al., 2022).

Main Takeaway from the Course

My biggest takeaway from the course is a profound understanding of the complexity of crisis intervention and its critical function in promoting transformational change in individuals and communities. Crisis intervention demands a comprehensive understanding of the immediate needs and the underlying emotional, psychological, and social factors contributing to the crisis (Thielsch et al., 2020). My abilities as an HSPP have improved considerably by learning how to interact effectively with various resources, adjust my approach to different situations, and balance empathy and practicality. Asserting that crisis intervention is a dynamic and growing process that necessitates continual growth and participation, the course’s emphasis on continuous self-assessment, introspection, and adaptation to specific events shocked me with its transforming influence.


Mashino, S., Bonito, S., Chandra, Y. A., Matsuo, K., Hu, Q., Tao, Y., Agustini, E. N., Paudel, S., & Kanbara, S. (2022). Nursing Experience in Disaster and Health Emergencies. Sustainable Development Goals Series, 65–76.

Thielsch, M. T., Röseler, S., Kirsch, J., Lamers, C., & Hertel, G. (2020). Managing pandemic Demands, resources, and effective behaviours within crisis management teams. Applied Psychology, 70(1), 150–187.


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In this course, you have been applying crisis intervention skills and strategies to effect positive changes for people in a virtual community. Now, as you reflect on what you have learned through this experience, consider how that learning might transfer to your own real-life community. What kinds of approaches might you try there? What organizations exist in your region that are well-positioned to assist with crises?

Reflection on Crisis and Positive Intervention

Reflection on Crisis and Positive Intervention

In this Discussion, you consider how you have evolved as an HSPP in crisis intervention since your skill self-assessment in Week 1 and apply those new understandings to your community.
Review your course announcements for possible information related to this week’s Discussions and Portfolio Assignment.
Using the Learning Resources as a starting point, research local/regional and national/international agencies that would address crises similar to those affecting the individual or family you have worked with in Hart City.
Reflect on what you learned through your crisis intervention work in Hart City and how you may have grown from your original self-assessment in Week 1. You are encouraged to retake the self-assessment and compare yourself now to where you were in Week 1. You might be surprised!
What have you learned through the Hart City simulation that you could apply to crisis intervention work in your own community? Identify one local or regional organization/agency in your own community and one national/international organization that would offer resources for a similar crisis. Then, describe your main takeaway from the course. What did you learn that surprised, challenged, or excited you or strengthened your skills as an HSPP in crisis intervention?

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