Quality Control in Healthcare

Quality Control in Healthcare

Different organizations play a significant role in establishing standards of practice in the healthcare industry. Healthcare organizations can use the standards developed by the Joint Commission to evaluate health workers by measuring and assessing their performance. The standards focus on essential functions that are important in improving health care. Standards developed by the ANA are critical in regulating the nursing practice. ANA develops standards of professional practice, divided into standards of professional performance and standards of practice. The means of professional performance describe how nurses apply the nursing process, while measures align with the nursing process. Centers for Medicare and Medicaid Services develop research projects and work to eliminate abuse and fraud in the healthcare system. CMS also evaluates skilled nursing facilities to ensure they meet the required standards.

Quality control in healthcare mainly involves processes that ensure the standards required for patient care are met. All employees in healthcare organizations should participate in developing and implementing quality control measures. Health organizations ensure the necessary criteria are met by testing spot-check equipment (Gadolin & Andersson, 2017). Health organizations work unplanned equipment testing sessions to ensure all employees can correctly use the equipment. Also, health organizations develop policies guaranteeing a clean working environment. For instance, some organizations reward employees who maintain the highest standards of cleanliness.

In my organization, one of the quality improvement processes in place is the education and training of departmental leaders. My organization is currently training departmental leaders on how to use different medical equipment. I have also played a critical role in quality improvement by developing measures that ensure the working environment in the organization is clean. I have done this by developing procedures for cleaning medical equipment in the organization. Healthcare organizations need to involve all employees in quality improvement processes. This is because all employees have a role in ensuring quality control measures are adhered to.

Consumer awareness of standards and measures has been changed by practices such as benchmarking, outcome-based quality indicators (OBQI), nursing home case mix, and report cards. The involvement of patients in quality improvement through these practices makes them aware of the expected standards and measures. For instance, patients know the expected standards when reporting their outcomes. Patient outcomes are essential in outcome-based quality indicators, benchmarking, and report cards (Bombard et al., 2018). The awareness of patients about the expected standards and measures determines their selection of healthcare services. Financially stable patients prefer services in which the desired criteria are met. Such patients believe they would get quality services where the requirements are met.

References

Bombard, Y., Baker, G. R., Orlando, E., Fancott, C., Bhatia, P., Casalino, S., Onate, K., Denis, J. L., & Pomey, M. P. (2018). Engaging patients to improve quality of care: A systematic review. Implementation Science, 13(1). https://doi.org/10.1186/s13012-018-0784-z

Gadolin, C., & Andersson, T. (2017). Healthcare quality improvement work: a professional employee perspective. International Journal of Health Care Quality Assurance, 30(5), 410–423. https://doi.org/10.1108/IJHCQA-02-2016-0013

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Describe the role of organizations such as the Joint Commission (JC), the ANA, and the Centers for Medicare and Medicaid Services (CMS), as well as others, in establishing standards of practice in the healthcare industry.

Quality Control in Healthcare

Discuss quality control and identify the tools and processes healthcare organizations utilize to ensure standards are met. What quality improvement processes are in place within your organization? What role have you played in quality control? Who should be involved in the QI process? How have benchmarking, outcomes-based quality indicators (OBQI), nursing home case mix, and report card practices changed consumer awareness of standards and measures.? What role do you think these play in the consumers’ selection of healthcare services?

Peer-reviewed references less than five years.