Presentation Script-Details Leadership Aspects as Viewed Through a Nurse Leaders Lens.
The interview was with a nurse leader, H.M. of the Southwest Hospital. She has vast experience in healthcare leadership, having been a nurse leader for over 17 years. She currently heads the diabetic unit of the hospital. Her roles in that position include overseeing the daily nursing activities of the unit, educating and inducting other nurses into diabetic care, and coordinating care within the unit. The interview was centered on the thematic concern of healthcare leadership, with the specific question being about what constitutes good healthcare leadership, dynamics in leadership as well as the influence of the healthcare landscape on nurse leadership. The leader was well conversant with the concepts of finding true north, leadership purpose complexities surrounding healthcare leadership. The interview gave me insight into what it takes to be a leader and the criticality of effective leadership in healthcare. Moving forward, I intend to use the lessons I have learned from the interview to bolster my leadership skills. I want to utilize concepts on effective leadership, including interpersonal skills required in healthcare leadership, immediately. To become an innovative leader, I will also have to work on complex leadership strategies such as creating innovations, network interactions, and autocracy. These strategies will enhance my effectiveness as a leader in turbulent times and the dynamic healthcare landscape.
Traits of Authentic Leaders
Authentic leadership remains central to organizational operational efficiency and success. At the core of authentic leadership are genuity, transparency, and honesty. Marques-Quinteiro et al. (2021) report that authentic leaders will strive to build honest, transparent, and genuine relationships with their subjects. Several traits characterize an authentic leader. They include self-discipline, having a sense of purpose, self-awareness, leading with heart, vision, and integrity, focusing on long-term results, consistent decision-making, and good listening skills. These traits shape leaders’ decision-making and are valuable guides to their interpersonal engagements. They help establish organizational harmony and congruency in the organizational operationalization and vision.
Systems Thinking, Organizational Dynamics, and Governance in Times of Change
The healthcare landscape is an ever-evolving field with change processes characterizing several aspects of healthcare operationalizations. System thinking is a key enabler of organizational success in the phase of change. It works to decode the complexities apparent during change processes and apply this understanding in designing and evaluating interventions that optimize health (McNab et al., 2020). Specific aspects of systems thinking valuable in this regard are technology use, work tasks, and their interconnectedness. Organizational dynamics also play a role in times of change. They determine members’ conformation to change and adoption of the change provisions. Governance is equally important in the phase of change. It builds an essence of change management and establishes a framework that aligns organizational strategies, objectives, and resources with the provisions of the change.
Qualities of Innovative, Engaging, and Effective Leaders
Innovative leadership epitomizes the applications of creativity and innovative measures in human management. Innovative leaders often utilize diverse approaches to inspire growth and productivity within their organizations. Engaging and effective leaders are often weary of their subjects’ position within the organization and recognize their roles in organizational growth. Qualities of an innovative, engaging, and effective leader include openness, risk tolerance, emotional stability, confidence, action orientation, and confidence. An innovative leader will also pay attention to the demands and needs of their subjects and collaborate with them in implementing the organizational vision.
Communication and Relationship Management
Communication is an important aspect of healthcare operationalization. Central to effective communication in healthcare is the ability of the caregiver to utilize strategies for effective communication as well as communication skills that foster an understanding of what is being communicated. Strategies for effective communication include using affirming responses, empathy, flexibility towards others, and maintaining focus on the issue being communicated. Verbal and nonverbal communication skills such as maintaining clarity, active listening, using simple terms, and using appropriate gestures and body language are helpful in healthcare communications. Relationship management defines the process by which different organizations foster engaging relationships with their clients. For them to do so, organizations must have an established framework of inter-organizational communication to facilitate information sharing. Their use of effective communication strategies may help bolster their interconnectedness and unity in purpose.
The Importance of Self-Awareness, Empathy, Accountability, and Ethical Behavior
Self-awareness, empathy, accountability, and ethical behavior are some of the factors that define effective leadership. Self-awareness allows a leader to reflect on their actions and examine their weaknesses and strengths without biases. It also enables leaders to influence outcomes and helps them become sound decision-makers. Empathy is also important in healthcare communications as it helps leaders and other caregivers understand other people’s feelings. It also helps them to respond appropriately to situations. Similarly, accountability helps in enhancing organizational productivity. Notably, accountability will decrease time spent on distracting activities and behavior. Lastly, ethical behavior increases organizational commitment toward achieving organizational goals. Ethical behavior also increases employees’ job satisfaction, performance, and trust.
Understanding Health Systems and Organizations
Health systems define how healthcare services are provided. This includes who provides the services, who consumes the services, how the systems are financed, and other factors, both internal and external, that influence these services. Enablers of sound and efficient health services include the presence and commitment of healthcare providers to provide essential health services, the presence of infrastructure to facilitate the provision of these services, and effective governance to oversee the process of care provision. Health organizations are the cornerstone of health systems. They are a point of convergence for providers and consumers. At the very core, health organizations play a role in community wellness as they ensure that communities receive the healthcare services that they require. All aspects of health systems demonstrate interconnectedness and the effectiveness of the entire system will only be guaranteed when each component remains effective in its functionalities (Van Eck et al., 2021).
References
Marques-Quinteiro, P., Graça, A. M., Coelho, F. A., & Martins, D. (2021). On the relationship between authentic leadership, flourishing, and performance in healthcare teams: A job demands-resources perspective. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.692433
McNab, D., McKay, J., Shorrock, S., Luty, S., & Bowie, P. (2020). Development and application of ‘systems thinking’ principles for quality improvement. BMJ Open Quality, 9(1). https://doi.org/10.1136/bmjoq-2019-000714
Van Eck, R. N., Gullett, H. L., Lamb, S. M., Krouse, H. J., Mazzurco, L. W., Lage, O. G., Lewis, J. H., & Lomis, K. D. (2021). The power of interdependence: Linking Health Systems, communities, and Health Professions educational programs to better meet the needs of patients and populations. Medical Teacher, 43(sup2). https://doi.org/10.1080/
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Question 
The best way to learn anything is from those with deep experience in their respective fields. Leaders learn from each other the practices that have worked for them in their experiences of success as well as failure. Consider what you learned from your interview with an organizational leader about complexity leadership for teams and share it in a presentation.
Presentation Script-Details Leadership Aspects as Viewed Through a Nurse Leaders Lens.
Create a 10-minute, 7- to 9-slide voice-over presentation using either Microsoft® PowerPoint® or websites such as Google Slides™, Adobe® Slate, or Prezi. This presentation will cover the interview you conducted with a leader of a volunteer organization or your own organization.
Consider the following as you create your presentation:
Who did you interview?
What organization do they work for?
What questions did you ask?
Did they know about the concepts of finding your true north, complexity leadership, and leadership purpose? If not, what do they think about it?
What did you learn in your interview?
What can you use immediately, and what complex leadership strategies will you have to work on?
Be sure to address what you learned in your interview about the following:
Traits of Authentic Leaders
Systems thinking, organizational dynamics, and governance in times of change
Qualities of innovative, engaging, and effective leaders
Communication and relationship management
The importance of self-awareness, empathy, accountability, and ethical behavior
Understanding health systems and organizations
Note: Protect your interviewee’s privacy, and only mention their name and position if you have permission to do so.
Cite any sources to support your assignment.
Format your citations according to APA guidelines.
** I put the week 2 Leader Interview that was done back into this assignment as a guide.