Positive And Negative Views About Conflict
Most of the time, conflict is avoided, but it is not entirely a negative phenomenon. Conflict encourages open-mindedness at the organizational level, discouraging members from sticking with group thinking (Richards, 2010) and indicating positive views on conflict. Therefore, a conflict can be a catalyst rather than a hindrance to organizational improvement. Questions raised during a conflict are a catalyst for new thinking. Such questions inspire people to engage their wit (Richards, 2010). The outcomes are often significant breakthroughs that bolster organizational performance. Conflict also aids in building relationships. Conflicts teach people that it is acceptable to disagree but that it should not compromise individual values, ideologies, or organizational goals. In the process, people learn to listen to each other (Richards, 2010). Besides, followers who feel that their conflicting opinion is respected get the morale to stay productive.
Conflict Management Skills
One of the most critical skills for conflict management is effective communication. Effective communication is all about speaking with each other in a straightforward yet polite way (Madalina, 2016). It also involves speaking with one another in a clear and precise way. Effective communication eliminates the chance of miscommunication as a result of a misunderstanding. Practicing empathy during a conflict is also key to conflict resolution. It involves putting oneself in another person’s ‘shoes’ to understand their perspective (Madalina, 2016). Empathy helps one understand other people’s needs and wants. That way, it is easier to understand why people portray differences of opinion. Do you need urgent assignment help ? Our homework help will you tons of energy and time required for your homework papers.
Negative Views about Conflict
People view conflict negatively because of its initial effects on relationships and organizations. Firstly, people are afraid because conflict stems from protracted disagreement. It could also mean conflicting interests, making it hard to find a breakthrough. In some cases, conflicts even deteriorate into angry arguments.
Strategies can be employed to help change from a negative to a positive view. It involves embracing a paradigm shift in how people view conflicts to change their attitudes about conflict. Firstly, a conflict should be viewed as a problem that had been ignored but now needs resolutions. Secondly, conflict should be viewed as a sign of a need to change the way decisions are made. Consistently, through these strategies, a person can begin to view conflict in a positive manner.
References
Madalina, O. (2016). Conflict Management, a New Challenge. Procedia Economics and Finance, 39, 807–814. ScienceDirect. https://doi.org/10.1016/s2212-5671(16)30255-6
Richards, L. (2010). How Can Conflict Be Good for an Organization? Chron.com. https://smallbusiness.chron.com/can-conflict-good-organization-741.html
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Question
Conflict can be productive. However when most people are surveyed, they have a negative view of conflict.
Explain how conflict can have productive results. What are some skills needed to effectively manage conflict? Discuss why many people have a negative view of conflict. Identify ways that a person can begin to view conflict in a positive manner.
Your initial response should be 250 – 300 words and must be posted by Thursday, Day 3. Respond to at least two of your classmates’ postings with a substantial response by Monday, Day 7.