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Enhancing Peer Customer Assessment (PCA) Rounds

Enhancing Peer Customer Assessment (PCA) Rounds Peer Customer Assessment (PCA) rounds have been widely implemented as a best practice in healthcare to foster direct dialogue between leadership,...

Developing Organizational Policies and Practices

Developing Organizational Policies and Practices Competing Needs Impacting Work Stress and Burnout Work burnout and healthcare worker stress are driven by a mix of conflicting demands, i.e., a need...