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Organizational Culture Analysis Worksheet (Assignment 2)

Organizational Culture Analysis Worksheet (Assignment 2)

Organizational Culture Analysis Worksheet

Instructions:

Use this worksheet to gather relevant information that you will use to complete the Affiliation Recommendation in Task 2. The worksheet is from This worksheet derives from the critical factors for affiliation discussed in step 1 of the Strategic Partnering and Affiliation Guide (adapted from Grube and Finnerty’s “How to Make the Strategic Partnering Decision”) and has been modified to fit the assignments. This learning resource is located in the course: Organizational Culture Analysis Worksheet (Assignment 2).

For this assignment use the “Twin Pines Medical Center Profile” provided in the course to find the necessary information. Be aware that to answer the questions below, you will need to draw inferences or make reasonable assumptions about Twin Pines Medical Center (TPMC).

Strategic Topics

 

Twin Pines Medical Center (TPMC)

 

1. Mission, vision, and values

What are the critical elements of the mission, vision, and value statements?

What are the cultural implications of the mission, vision, and value statements?

Twin Pines Medical Center’s mission, vision, and values all attest to its responsibility for community stewardship and equitable care. Its mission is to provide accessible, affordable, comprehensive, and quality healthcare to all individuals, regardless of race, national origin, or ability to pay. The vision emphasizes TPMC’s goal to be the provider of choice for quality healthcare and an advocate for improving the quality of life in the communities it serves (Qin et al., 2023). Guided by values summarized by the principle “Putting People First,” TPMC ensures that all its services are at par with the insured, the uninsured, and the underserved.

These are statements with great cultural implications. They espouse inclusivity, equity, and patient-centered care as cornerstones. The focus on serving the underserved, coupled with fiscal responsibility without compromising quality, has created an ingrained culture where patient welfare is placed well before profit. The trust built within the community and strong employee engagement through this approach have established the patient-first model as a core cultural element (Janes et al., 2021).

However, these very cultural elements may challenge an affiliation process since a potential partner with different priorities, for example, bottom-line-driven objectives, struggles to align their motives with TPMC’s. A successful affiliation would require cultural compatibility in order for TPMC’s identity and mission to be preserved.

2. Culture

What are the defining cultural aspects?

What challenges or advantages does this culture present?

The organizational culture at TPMC is characterized by community-oriented care, fiscal responsibility, and employee empowerment. It applies the “small community” approach in decision-making to ensure the patients and the population within its surroundings benefit. Employee engagement is very core in the culture, for example, through the “Safety Net” program, which lets employees report safety concerns anonymously to enhance accountability and ownership among the employees (Nekula & Koob, 2021). This is a culture that encourages proactive decision-making at all levels to provide a strong focus on quality improvement and patient outcomes.

This provides a number of advantages, such as very high morale among employees and alignment with TPMC’s mission. It also includes some possible areas of challenges at the time of affiliation. For example, cultural conflicts could well arise if the new partner has a more hierarchical or bottom-line-driven culture, with significant employee resistance based on concerns that patient care may suffer.

On the other hand, TPMC’s fiscal conservatism, which allows it to provide procedures at prices well below those of for-profit hospitals, may conflict with a partner organization’s financial model (Jeurissen et al., 2020). Despite these, flexibility and adaptability inherent in the culture of TPMC are the surest assets that enable it to overcome this barrier to the integration of cultures in case of an affiliation. Free-flowing communication of common objectives and achievements in consonance with TPMC values would also help mitigate potential conflict situations.

3. Employees

What are potential concerns that employees might have about an affiliation?

How will you handle workforce issues, including the retention of executives, managers, and employees?

How will motivation theory and strategies be implemented throughout the transition?

Employees at TPMC are very dedicated to the organization and mission and proud of the outstanding care delivered. The potential concerns with an affiliation include concerns regarding job security, change in leadership, and a potential shift in priorities in the organization (Kim & Jung, 2022). They could be apprehensive regarding loss of autonomy or being compelled into a format of policy and practice that they may not be accustomed to imposed by the affiliate. Notably, physicians are often the most resistant to change because it may affect how they care for the patient or do their administrative work.

The issues need a clear, open, and honest communication approach. Again, leaders need to explain goals, benefits derived, and a process of how an affiliation aligns with TPMC’s mission and vision. I will engage the employees in a decision-making way and be open when one has concerns, which leads to trust among employees and fewer chances of resistance (Baquero, 2023).

Retention strategies, such as offering job security and competitive wages along with professional growth and development opportunities, will be effective. Key executive/manager continuity can be achieved only if employees in key executive/manager roles stay engaged throughout this transitional period and enter a continuous phase in leadership and operation.

The motivational strategies will be important in ensuring employee engagement during the affiliation process. Guided by Herzberg’s Two-Factor Theory, TPMC will address both intrinsic and extrinsic motivators. The intrinsic motivators will be linked to employees’ work, showing them how it connects to the mission of TPMC in improving community health; this will engage employees for a longer period with the organization (Alrawahi et al., 2020).

Recognition programs, performance-based incentives, and career advancement opportunities are extrinsic motivators that will further improve morale and productivity. Regular feedback sessions and open forums for communication will also be helpful in making the employees feel valued and part of the process.

References

Alrawahi, S., Sellgren, S. F., Altouby, S., Alwahaibi, N., & Brommels, M. (2020). The Application of Herzberg’s Two-Factor Theory of Motivation to Job Satisfaction in Clinical Laboratories in Omani Hospitals. Heliyon, 6(9). https://doi.org/10.1016/j.heliyon.2020.e04829

Baquero, A. (2023). Authentic Leadership, Employee Work Engagement, Trust in the Leader, and Workplace Well-Being: A Moderated Mediation Model. Psychology Research and Behavior Management, 16, 1403–1424. https://doi.org/10.2147/prbm.s407672

Janes, G., Mills, T., Budworth, L., Johnson, J., & Lawton, R. (2021). The Association Between Health Care Staff Engagement and Patient Safety Outcomes. Journal of Patient Safety, Publish Ahead of Print(3). https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7984750/

Jeurissen, P. P. T., Kruse, F. M., Busse, R., Himmelstein, D. U., Mossialos, E., & Woolhandler, S. (2020). For-Profit Hospitals Have Thrived Because of Generous Public Reimbursement Schemes, Not Greater Efficiency: A Multi-Country Case Study. International Journal of Health Services: Planning, Administration, Evaluation, 51(1), 67–89. https://doi.org/10.1177/0020731420966976

Kim, J., & Jung, H.-S. (2022). The Effect of Employee Competency and Organizational Culture on Employees’ Perceived Stress for Better Workplace. International Journal of Environmental Research and Public Health, 19(8), 4428. ncbi. https://doi.org/10.3390/ijerph19084428

Nekula, P., & Koob, C. (2021). Associations between culture of health and employee engagement in social enterprises: A cross-sectional study. PLOS ONE, 16(1), e0245276. https://doi.org/10.1371/journal.pone.0245276

Qin, X., Wang, B.-L., Zhao, J., Wu, P., & Liu, T. (2023). Learn from the best hospitals: a comparison of the mission, vision and values. BMC Health Services Research, 23(1). https://doi.org/10.1186/s12913-023-09699-8

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Question


Determine the organizational culture of TPMC and identify possible staff issues that could arise in an affiliation.

For this assignment, you will complete the Organizational Culture Analysis Worksheet that will guide decisions about the affiliation recommendation for TPMC. This worksheet will be submitted with the assessment.

Organizational Culture Analysis Worksheet (Assignment 2)

Organizational Culture Analysis Worksheet (Assignment 2)

For Assignment 2, do the following:

  • Review the Twin Pines Medical Center Profile provided.
  • Complete the Organizational Culture Analysis Worksheet for TPMC regarding the following:
    • Mission, vision, and values
    • Culture
    • Employees