Open Heart Surgery at Cabarrus Memorial Hospital

Open Heart Surgery at Cabarrus Memorial Hospital

Since its establishment, Cabarrus Memorial Hospital (CMH) has provided health care services to the people of Cabarrus County as per its mission—the hospital intends to establish an open-heart surgery program. Providing open-heart surgery services requires viewing the program within a larger context that explicitly captures the broader goal of providing and optimizing the services supplied to the patients (Bavaria et al., 2019). This includes an analysis of the community needs for the services and the hospital infrastructure in readiness to provide such services. This paper presents the various considerations that should be made before Cabarrus Memorial Hospital can entirely give the program.

The Reason for Considering The Additional Service

The consideration by the Cabarrus Memorial Hospital to provide open heart surgery is reasonable. There is an open heart surgery program in the hospital services catalogue. This forces the hospital to transfer its patients to other hospitals that offer the same services. Patient moves to another hospital have been linked to adverse effects on the length of treatment periods and patient satisfaction (Karaca & Durna, 2019). The transfers from Cabarrus Memorial Hospital to another hospital were found to cause the patients and their relatives unnecessary hassles and anxiety.

The Need for This Service

The hospital and the community need the service. Firstly, it provides a solution to patient transfer-related issues such as inconveniencies from travelling to Charlotte for related services such as diagnosis, heart health education, and follow-up care. Secondly, there is a high demand for open heart surgeries and associated services; however, fewer regional hospitals provide such services. Third, the hospital has predicted a 38% rise in demand for additional heart surgery-related services due to the growth of the at-risk population in the Cabarrus-Rowan community.

The Most Important Characteristics of a Hospital Offering Open Heart Surgeries

The considerations for choosing a hospital for open heart surgery are based on reputation factors that define the hospital. According to Yeo et al. (2021), research focused on obstetrics services noted that the hospital’s reputation potentially increased patient satisfaction and loyalty. The hospital’s reputation for open heart surgery can be derived from the volume of available heart procedures that the hospital has conducted and mortality levels. A high volume of procedures and lower death rates indicate quality services and higher standards of open heart surgery. Other reputation factors include the level of nursing standards, adoption of heart surgery-related technologies, administrative procedures, and other forms of patient care.

Financially Viability

Based on the projections of the chief finance officer (CFO), the provision of open surgery is financially viable. The predictions for the viability of the services are based on the total costs related to setting up a new open heart operating suite, the extra beds needed, the different number of intensive care unit beds needed, and expenses associated with additional medical staff for the new unit against the cost per open heart-related surgery and the utilization rates of the services. Currently, the hospital has sufficient reserve funds to cover offering this service.

Instances That Could Go Wrong If This Service Is Offered

The provision of open heart surgery services may be hindered by the inability to find qualified staff to support the services, increased competition from competitors, and the program’s failure to meet the service progress goals per the hospital’s action and strategic plans.

Conclusion

The expansion of the services offered by the Cabarrus Memorial Hospital to provide open heart surgery services is an integral part of meeting the hospital’s mission to the community. In conclusion, hospitals should expand and offer additional services to meet the dynamically growing needs of their community.

References

Bavaria, J., Tommaso, C., Brindis, R., Carroll, J., Deeb, G., & Feldman, T. et al. (2019). 2018 AATS/ACC/SCAI/STS Expert Consensus Systems of Care Document: Operator and Institutional Recommendations and Requirements for Transcatheter Aortic Valve Replacement. Journal of the American College of Cardiology, 73(3), 340-374. https://doi.org/10.1016/j.jacc.2018.07.002

Karaca, A., & Durna, Z. (2019). Patient satisfaction with the quality of nursing care. Nursing Open, 6(2), 535–545. https://doi.org/10.1002/NOP2.237

Yeo, S. F., Tan, C. L., & Goh, Y. N. (2021). Obstetrics services in Malaysia: factors influencing patient loyalty. International Journal of Pharmaceutical and Healthcare Marketing, 15(3), 389–409. https://doi.org/10.1108/IJPHM-08-2020-0070/FULL/XML 

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Open Heart Surgery at Cabarrus Memorial Hospital

Read Case 19: The Case for Open Heart Surgery at Cabarrus Memorial Hospital for this assignment.

Why is the hospital considering this additional service?
Does the hospital and community need this service? Why or why not?
What should be the most crucial hospital characteristics in which one would want open heart surgery?
Is it financially viable for a hospital to offer this service? What costs and revenues would you predict to know the viability? Would any revenues cover the costs of providing this service?
In addition to the above, state any three instances that could go wrong if this service is offered.

Support your responses with examples in a 2-4 page APA formatted Word Document. Include an introduction and conclusion. Cite any sources in APA format.