Moral Dilemma In Healthcare Informatics
Morals refer to a social convention about right and wrong human conduct that is so widely shared that it forms a stable communal consensus. Moral dilemmas arise with uncertainty, as in when some evidence a person is confronted with indicates an action is morally right and other evidence indicates that this action is morally wrong.
Ethical decision-making refers to making informed choices about ethical dilemmas based on standards differentiating right from wrong.
Smartphones can be an excellent tool for patient portal apps for healthcare. They can check when they have appointments, schedule appointments, refill medications, send questions to doctors and nurses, and get their (not in-depth) health records all within the app, but the application is usually protected. As a nurse communicating from their smartphone, such as calling, texting, and emailing, is not ethical. Smartphones are not private; hackers can get access to anything they please. It’s not only tech hackers you have to worry about. You may lose your phone, not have a passcode, or let someone borrow it to make a phone call. This allows them to see confidential information if you use it to communicate with patients. It violates HIPPA.
Nurses are faced with doing the right thing or doing the easy thing. They must make the patient aware that certain lines cannot be crossed, such as personal communication outside the healthcare facility, including social media. Patients see nurses more than physicians and form a bond with them; they trust the nurses more.
References
McGonigle, D. Nursing Informatics and the Foundation of Knowledge. [VitalSource Bookshelf]. Retrieved
from https://online.vitalsource.com/#/books/9781284142990/ (Links to an external site.)
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Question
Moral Dilemma In Healthcare Informatics
Identify and discuss a moral dilemma in healthcare informatics. Describe the dilemma in detail and identify and apply an ethical decision-making framework that would provide insight.