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Mission and Vision Creation – Stevens District Hospital

Mission and Vision Creation – Stevens District Hospital

Recommendation for Stevens District Hospital

The recommended mission and vision for Stevens District Hospital are Option 3’s statements: “To be deeply committed to the communities we serve; we enhance population health and well-being” and “Deliver an exceptional experience with every encounter.” These two statements provide a holistic and forward-looking direction for the hospital.

Impact of the Selected Mission and Vision on the Strategic Plan

The mission and vision statements are one of the most critical elements in the strategic plan of an organization. These principles drive the goals, objectives, and direction of a hospital and provide the framework within which decisions are made, as well as in allocating or deploying resources (Salem Khalifa, 2012). For Stevens District Hospital, several elements of the strategic plan may be influenced by the selected mission and vision. To begin with, the community-focused mission is likely to drive strategies aimed at engaging and addressing the specific health needs of the population in its community. Emphasis on improved health and well-being in the population will drive initiatives related to preventive care, education, and management of chronic diseases within the community. This details well with the increase projected in the over-65-year-old population and the growth of chronic diseases in the area.

At the same time, the vision of delivering an exceptional experience will set the strategies for the betterment of patient satisfaction, quality of care, and service delivery in all departments. In particular, this will be critical in light of the HCAHPS score issues the hospital is currently up against. The mission and vision will drive the culture of the hospital and, in turn, direct potential programs or initiatives around employee engagement, training, and cultural behavior alignment to ensure the goal of extraordinary patient experiences (Schatteman, 2016).

In addition, the commitment to the health of populations will often drive the organization to add services or collaborations with other entities to effectively provide a continuum of care. The strategic plan will often include KPIs that align with the community impact and measurement of positive population health outcomes/experience metrics.

Rationale For Selection

The selected mission and vision statements possess several strengths that make them ideal for Stevens District Hospital. Firstly, the mission statement directly speaks of the hospital’s commitment to the community it serves. It embraces good health and well-being for the people and the personnel in the respective organization. Such is an important aspect in a not-for-profit acute care hospital. Secondly, both the mission and vision statements are brief and use simple language; this means they are relatively easy to remember and internalize and are, therefore, likely to be adopted and supported by staff and stakeholders (Anderson & Jamison, 2015). The vision statement’s emphasis on delivering exceptional experiences provides a clear directive for all staff interactions.

These statements fit the Stevens District Hospital best for several reasons. First, since the over-65 population has increased from 4% to 20%, the organization should dwell more on the population’s health. The hospital has recently lost market share to competitors, and a commitment to the community and exceptional experiences is the best opportunity to regain trust and preference. The vision for exceptional experiences aligns with the actuality of the need to improve patient satisfaction, and the vision statement is what is needed to address the current challenges of the hospital with some HCAHPS scores. Also, the mention of growth in chronic diseases in the scenario aligns well with the mission’s focus on population health and well-being.

This chosen mission and vision will influence the future strategic plan in many ways: the focus on population health can drive decisions for the expansion of services, especially those related to chronic disease management and preventive care. Community commitment to the mission can influence initiatives to form alliances with local organizations for health education and outreach programs (Van Nimwegen et al., 2008). The likely vision will direct investments in training personnel, process improvements, and technology to enhance the experience of patients across the board. The statements will also be useful in attracting health providers interested in community health and committed to providing excellent patient care, therefore resolving the recruitment challenges the hospital currently faces. The strategic plan may contain initiatives toward the adoption of technologies that would improve patient care and communication to deliver exceptional experiences.

Though quite valid, the other two options do not best represent Stevens District Hospital. Option 1 is too narrow and is focused on the high quality of care and the highest level of service without concerning itself with broader community health needs. It also does not distinguish Stevens District Hospital from its competitors, who most assuredly make the same claim about their ability to provide high-quality care. Option 2—emphasizing the broadest possible range of services—does not emphasize the quality of the patient experience, which is critical at a time when the hospital faces challenges in improving HCAHPS scores and might not help meet the need of addressing unique and pressing community health issues or the rising chronic disease burden.

In conclusion, the proposed mission and vision statements plot the most all-encompassing and aligned direction for the Stevens District Hospital. These statements outline the present challenges of the hospital and the demographic and health trends of the community in question while providing a clear direction for future strategic planning. The program, through community commitment, would enable the hospital to be positioned to improve market share and quality concerns and adjust to the changing healthcare landscape in its service region through this option of improving population health and offering great experiences.

References

Anderson, S., & Jamison, B. (2015). Do the top U.S. corporations often use the same words in their vision, mission, and value statements? Journal of Marketing and Management, 6(1), 1–15.

Salem Khalifa, A. (2012). Mission, purpose, and ambition: Redefining the mission statement. Journal of Strategy and Management, 5(3), 236–251. https://doi.org/10.1108/17554251211247553

Schatteman, M. (2016). The value of values: An analysis of corporate value statements and their effect on performance.

Van Nimwegen, G., Bollen, L., Hassink, H., & Thijssens, T. (2008). A stakeholder perspective on mission statements: An international empirical study. International Journal of Organizational Analysis, 16(1/2), 61–82. https://doi.org/10.1108/19348830810915505

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Question 


Mission and Vision Creation - Stevens District Hospital

Mission and Vision Creation – Stevens District Hospital

As a health care manager, you report to the department head of the Stevens District Hospital. The hospital leadership team is planning a reinvention and is asking for employee feedback for this business development. The first step of this reinvention is developing a clear vision and mission. You will evaluate the importance of a mission statement and vision statement for the strategic plan within a healthcare organization as you prepare your feedback for the task force. Preparation Review the Stevens District Hospital Strategic-Planning Scenario about a fictional, not-for-profit acute care hospital in Jefferson City. Review the following mission and vision statements: Option 1: Mission: To improve health by providing high-quality care. Vision: Provide the highest level of service in the county. Option 2: Mission: To improve health by providing high-quality care. Vision: Provide the broadest range of services in the county. Option 3: Mission: To be deeply committed to the communities we serve; we enhance population health and well-being. Vision: Deliver an exceptional experience with every encounter. Select the most appropriate mission and vision statement for the hospital from the list above and use the statements for this assessment. Assessment Deliverable Write a 525- to 875-word proposal in which you: Recommend the mission and vision statements you selected for Stevens District Hospital from the 3 options above. Evaluate the effect of choosing the best mission and vision on the strategic plan for an organization. Explain your rationale for why you selected the mission and vision statements, including: Specific strengths of the mission and vision statements you chose Why the mission and vision statements are the best fit for Stevens District Hospital How the mission and vision statements will drive the strategic plan for Stevens District Hospital in the future Reasons the other 2 options of mission and vision statements are not the best fit for Stevens District Hospital Cite 2 peer-reviewed, scholarly, or similar references to support your summary. 1. https://www.proquest.com/scholarly-journals/do-top-u-s-corporations-often-use-same-words/docview/1681254600/se-2?accountid=35812 2. https://www.proquest.com/scholarly-journals/stakeholder-perspective-on-mission-statements/docview/198744260/se-2?accountid=35812 3. https://www.proquest.com/dissertations-theses/value-values-analysis-corporate-statements-their/docview/1891348467/se-2?accountid=35812 4.https://www.proquest.com/scholarly-journals/mission-purpose-ambition-redefining-statement/docview/1030152026/se-2?accountid=35812 Format your assignment according to APA guidelines.