leadership Module-Collaborate in healthcare delivery systems settings for improved patient outcomes.

Leadership Module-Collaborate in Healthcare Delivery Systems Settings for Improved Patient Outcomes

The Problem, Including the Healthcare Delivery Setting and Impact on Patient Outcomes

During my clinical rotation in the hospital, I noticed a problem concerning communication obstacles and their negative influence on patient outcomes. The hospital serviced a diverse patient population with varying language skills and cultural backgrounds, making effective care and information difficult to offer. Lack of inclusivity leads to misconceptions, treatment delays, and poor patient satisfaction (Saigal & Lewis, 2023). To address this issue, I worked with a group of healthcare experts, including translators, cultural liaisons, and multilingual staff, to create a more inclusive strategy. We implemented a language support program to guarantee that every patient had access to interpreters and translated materials, as well as cultural competency training for staff. Patient outcomes increased dramatically due to this joint solution, as patients received clearer information and culturally responsive care, resulting in higher adherence to treatment programs and overall satisfaction.

The Collaborative Solution, including the People Involved and the Improvement in Patient Outcomes

A multi-pronged collaborative method was used to alleviate communication hurdles in the heterogeneous healthcare delivery setting. A team of healthcare professionals was assembled, including interpreters fluent in the languages spoken by our patient population, cultural liaisons who were familiar with the customs and preferences of various cultural groups, and multilingual staff members who could provide basic translations and support as needed. Diversified staff is essential in ensuring that patients from all backgrounds feel valued and understood during their contact with healthcare providers (Noorulhuda et al., 2023).

Following the introduction of this approach, there was a significant improvement in patient outcomes. Patients now had access to translators who could bridge the language gap, allowing them to explain their symptoms, concerns, and treatment plans more effectively. This resulted in fewer misunderstandings, shorter treatment times, and higher patient satisfaction. Furthermore, the cultural competence training provided to staff increased their capacity to approach patient care with greater cultural sensitivity, which not only improved communication but also promoted a more inclusive and courteous healthcare environment. As a result, patients were more engaged in their care, followed their treatment plans more closely, and had better overall health outcomes, making the hospital a more egalitarian and patient-centered institution.

How Diversity, Equity, and Inclusion Were Incorporated into the Collaborative Solution

The collaborative solution to address communication obstacles in the healthcare delivery setting was founded on the basic concepts of diversity, equity, and inclusion. To begin, diversity was celebrated by creating a team of professionals from a variety of ethnic backgrounds who could understand and empathize with the diverse patient group. This varied workforce was critical in ensuring that patients were respected for their cultural viewpoints, resulting in a more inclusive healthcare environment. Furthermore, interpreters fluent in other languages were easily available, ensuring that language diversity did not impede access to care.

Equity was addressed by developing a language support program that offered all patients, regardless of language skill, equal access to interpreters and translated documents. Equity reduces inequities in healthcare communication, ensuring that each patient has an equal opportunity to receive clear information and appropriate care (Morris et al., 2022). Inclusion was fostered by providing cultural competency training to staff, allowing them to interact respectfully and sensitively with patients from varied origins. Patients were no longer excluded or stigmatized because of linguistic or cultural barriers but were instead welcomed as essential participants in the treatment process. Essentially, the collaborative solution focused on diversity, fairness, and inclusion in order to establish a more equitable and patient-centered healthcare delivery environment in which all persons felt heard, respected, and received the treatment they needed.

References

Morris, A., Shah, K. S., Enciso, J. S., Hsich, E., Ibrahim, N. E., Page, R., & Yancy, C. (2022). HFSA position statement the impact of healthcare disparities on patients with heart failure. Journal of Cardiac Failure, 28(7). https://doi.org/10.1016/j.cardfail.2022.04.008

Noorulhuda, M., Grady, C., Wakim, P., Bernhard, T., Hae Lin Cho, & Danis, M. (2023). Communication of patients’ and family members’ ethical concerns to their healthcare providers. BMC Medical Ethics, 24(1). https://doi.org/10.1186/s12910-023-00932-x

Saigal, T., & Lewis, K. (2023). Healthcare in Patients With Limited English Proficiency and Linguistic Diversity in Medicine. Cases on Diversity, Equity, and Inclusion for the Health Professions Educator. https://www.igi-global.com/chapter/healthcare-in-patients-with-limited-english-proficiency-and-linguistic-diversity-in-medicine/317240

ORDER A PLAGIARISM-FREE PAPER HERE

We’ll write everything from scratch

scenario

You have a final interview for your first registered nurse position.

All candidates must come prepared to discuss a time when they collaborated with others to solve a problem in a healthcare delivery setting. The collaborative solution must have improved patient outcomes and incorporate diversity, equity, and inclusion.

leadership Module-Collaborate in healthcare delivery systems settings for improved patient outcomes.

To prepare for the interview, you will create notes.

Directions

Select an example that demonstrates collaboration with others to solve a problem in a healthcare delivery setting to improve patient outcomes. The collaborative solution must incorporate diversity, equity, and inclusion.

Describe the problem, including the healthcare delivery setting and impact on patient outcomes.
Explain the collaborative solution, including the people involved and the improvement in patient outcomes.
Describe how diversity, equity, and inclusion were incorporated into the collaborative solution.