International Team Expectations

International Team Expectations

From: John McCain [email protected]

To: Kaspar [email protected], Syed [email protected], Kelly [email protected], Nina [email protected]

Cc: Jane Kelly [email protected]

Subject: Market Expansion Zoom Meeting

Greetings.

I am writing to notify everyone about the upcoming Zoom meeting. This meeting is scheduled for 4/8/2022. It will serve as an ideal platform for discussing the planned market expansion into the USA.

Do you need an original copy of the “International Team Expectations ” ? Feel free to contact us.

Due to our cultural differences, the management will use varied strategies to ensure the comfort of all members. First, teamwork is essential to the success of the expansion. Each team member will be accountable to other members and the manager, as well as other executives. Collaboration will increase the team members’ dependence on each other for work-related responsibilities. Second, the manager will guide the process of reporting to higher executive members. The members are expected to respect and observe the various protocols prior to raising issues with higher-level executive members. Thirdly, information will be shared among all team members. At the same time, decision-making will be a collective activity. None of the team members will be excluded from making decisions or sharing information. These strategies are expected to promote engagement, motivation, morale, and commitment (AHRQ, 2020).

To resolve conflicts that may arise during the process of market expansion, the team members will utilize the existing conflict resolution framework that is currently in place. All members will be briefed on this framework before the official beginning of the assignment. The team members will be allowed to take major national holidays and religious ones. This determination is because all team members belong to different cultural backgrounds and thus lack uniform holidays. Through teamwork, the members will develop the expectations and communication plan. Accordingly, this will facilitate collaboration and shared decision-making. The manager will go through these documents prior to approving and identify any that need changes while providing reasons. This initial step is expected to foster engagement and involvement (Nurmi & Varis, 2021).

I look forward to meeting you on the scheduled date.

Thank you.

Regards.

John McCain

References

AHRQ. (2020). The SHARE Approach—Essential Steps of Shared Decisionmaking: Expanded Reference Guide with Sample Conversation Starters. Retrieved from https://www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-2.html

Nurmi, K., & Varis, K. (2021). How to Improve Employee Engagement in the Hospitability Business by Developing the Employer Brand During the Covid-19 Pandemic – An Action Research Case Study From the UK. American Journal of Management, 21(4), 44-66.

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For this assignment, you will write an email and introductory conference call invitation as requested by your manager.
Team Member Locations
Your team consists of the following four members from various locations across the globe:
1. Kaspar was born in and is based in the country you choose for your course project.
2. Kelly was born in and is based in the United States.
3. Syed was born in and is based in the United Arab Emirates.
4. Nina was born in and is based in India.
Specifically, it would be best if you addressed the following rubric criteria:
• Write an email to your manager explaining how you plan to manage your team. It should include the following information:
o Cultural considerations for each team member (For this assignment, you can assume that each team member represents the average cultural dimensions of an average citizen of the country, and you are encouraged to use the Hofstede Insights: Compare Countries website.)
o Common issues among diverse or global teams and potential conflicts that could occur in your team
o Multiple management approaches you plan to use and why
o A policy for selecting which holidays team members can take off that takes into account cultural considerations
o A determination of whether your team will collaboratively create a team expectations and communication plan or whether you, as the manager, will do it on your own, explaining your decision
• Create a conference call invitation, including the time of the meeting and agenda, using this Conference Call Invitation Template.
Guidelines for Submission
Submit your email as a 200- to 350-word Microsoft Word document. Submit your conference call invitation by completing the Conference Call Invitation Template. Sources should be cited according to APA style.