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Incivility and Healthful Environments

Incivility and Healthful Environments

Description

No matter how hard healthcare facilities try to avoid cases related to incivility, they are still common. For instance, I was once working in a hospital, specifically in the surgery department. When I joined the hospital, I got appointed to work along with an experienced nurse. The nurse was supposed to control my activities and train me. However, the nurse did not take her time to explain the required manipulation appropriately, as she did not want to waste her time. The situation made me feel awful, and I could not even gain self-confidence. I ended up working slower than the other nurses in the facility. These nurses played a significant role in making other staff members ridicule and make fun of me. The positive character of the work setting went astray as a result.

How the Situation Could Have Been Prevented

The situation could have been prevented if the senior nurse communicated effectively. This way, I could have understood what was expected of me and completed my work promptly. Besides, if the nurse was coordinative, we could both have a smooth operation. After all, good communication and coordination can help solve possible issues in the healthcare facility (Bateman, Mulenga, & Meyer, 2017). As a result, improving the working relationship of the staff enhances an effective work environment.

Strategies for a Healthful Work Environment

Improved communication: good communication is among the standards that play a significant role in ensuring a healthy working environment (Arslan Yürümezoğlu & Kocaman, 2019). It alleviates the likelihood of errors and mistakes occurring within the workplace.

Effective decision-making: Each staff is responsible for their decisions. In this context, effective decisions positively contribute to enhanced performance and create a more positive working environment. In addition, effective decision-making reduces the chances of confrontations with workmates and

Collaborative relationship: This strategy includes better communication, respect, encouragement, and trust among colleagues. Apart from creating a positive working environment, the method also improves the outcome of the

Workplace empowerment: This involves equality regarding access to resources, opportunities, support, relationships, and information by the staff (Mahfooz, Arshad, Nisar, Ikram, & Azeem, 2017). In the healthcare setting, employees need to be effectively empowered to motivate them and to ensure they improve their

References

Arslan Yürümezoğlu, H., & Kocaman, G. (2019). Structural empowerment, workplace incivility, nurses’ intentions to leave their organisation and profession: A path analysis. Journal of Nursing Management, 27(4), 732-739. doi:10.1111/jonm.12751

Bateman, C., Mulenga, C. N., & Meyer, I. (2017). Workplace incivility, stress, turnover intentions and psychological capital in South African organisations. PsycEXTRA Dataset. doi:10.1037/e508632017-001

Mahfooz, Z., Arshad, A., Nisar, Q. A., Ikram, M., & Azeem, M. (2017). Does workplace incivility & workplace ostracism influence employee turnover intentions? The mediating role of burnout and job stress & moderating role of psychological capital. International Journal of Academic Research in Business and Social Sciences, 7(8). doi:10.6007/ijarbss/v7-i8/3244

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Question 


Reflect on an experience in which you were directly involved or witnessed incivility in the workplace. Provide a brief synopsis of the situation.

Incivility and Healthful Environments

Incivility and Healthful Environments

How did this make you feel? How did you respond? What were the consequences of this situation? Provide an example of how this negatively affected the work environment and outcomes. How could the situation have been prevented? Discuss strategies that would support a healthy work environment.