Hyperautomation – A Gartner’s Strategic Technology Trend for 2021

Of the nine technological trends listed by Gartner in 2021, the one that has much of my curiosity is Hyperautomation. The application of automation technologies to elevate automation in business and industry setups ranges from simple robotic process automation (RPA) to process mining, data analytics, and artificial intelligence techniques. The goal is to automate more work and encourage every organization member to embrace it.

Reasons for Hyperautomation

Many business leaders seriously consider automating most of their processes; this comes when organizations face mounting collective debts to keep running. Labor as a factor of production takes enormous budgets, and unfortunately, this is never fully optimized because of reliance on traditional technologies. Hyperautomation provides an alternative for optimized utility on lean operations costs.

According to Gartner (2021), the outbreak of the coronavirus pandemic necessitated a changeover of business operations towards hyperautomation because of the restricted movement; the situation needed efficiency, agility, and productivity, which was enabled by digitizing most IT operations in organizations; this creates demand for automation and organizational durability in uncertain times. Machine learning methods to automate processes contribute to greater work satisfaction and engagement since low-level, repetitive manual tasks can be taken care of while the employees focus on tasks that require high cognitive abilities. The consequence of this is innovation. As a part of hyperautomation, Chabot enables a better and more satisfying customer experience; this is vital for organizations and businesses to build a positive reputation. They stand to generate more profit.

Hyperautomation has gained adoption due to the need for computerized operational excellence, such as speed in operations and efficiency, and the democratization of automation and data-intensive applications of artificial intelligence to cement their relevance in businesses in the era of big data.

References

Gartner. (2021). Retrieved 24 April 2021, from https://www.gartner.com/smarterwithgartner/gartner-top-strategic-technology-trends-for-2021/

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Hyperautomation – A Gartner’s Strategic Technology Trend for 2021

Just published, Gartner’s Strategic Technology Trends are published annually at this time of year and is Industry Standard within Information Technology.

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