High-Reliability Organization

High-Reliability Organization

Introduction

Accidents and disasters are unavoidable in any field of operation or expertise. On the other hand, management systems have been developed to ensure that clients and members of an organization are safe from both normal accidents and risky situations and factors that can lead to significant and minor accidents. Notably, ensuring that an organization successfully avoids such disasters and accidents are known as making an organization highly reliable (Guttman et al., 2019). At this point, normal accidents have been avoided due to a well-researched research process in which risk factors, as well as complex factors and issues, have been outlined, identified, and ruled out to prevent accidents. When an organization can maintain such an environment, it is called a high-reliability organization.

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Surprisingly, the healthcare industry is critical in ensuring that accidents and disasters do not occur in their workplace, typically in healthcare facilities such as hospitals and dispensaries. Maintaining a safe environment for patients and workers in healthcare facilities benefits patient health and safety. Most accidents and disasters are preventable through organizational management, organizational culture, proper management, and good human choice and behavior.

Patient Safety in the United States

According to Roe and Schulman (2008), patient safety in the United States has been a source of concern for many years, as patients have died from preventable causes as well as medical events and occurrences that should not have occurred. Even though the United States healthcare system is spectacular and outstanding in quality, much more must be done to improve its safety and save more lives. Notably, when the same patients are posed by preventable accidents in the same healthcare facilities that are expected to save their lives, providing quality healthcare to save lives will be effortless. Approximately 98 thousand patients die annually in the United States due to preventable medical events and occurrences. As a result, implementing a High-Reliability system and model, as well as encouraging excellent performance and accountability in the healthcare industry, will have a positive impact on the state’s patient safety. Notably, a high-reliability organization has several unique elements and qualities that assist the high-reliability organization in limiting accidents and disasters.

Critical Elements of a Reliable Organization.

To achieve patient safety in healthcare outlets, each healthcare facility should have a unique organizational culture that prioritizes patient safety, which should be visible over time to be accredited as a high-reliability organization. To accomplish this, healthcare practitioners such as nurses, doctors, and patients must be sensitive to clinical operations and pay close attention to them. When all employees pay attention to non-working operations and develop an effective communication process and an operational data-sharing process according to their hierarchy, it will be easier to avoid accidents and disasters for a more extended period, achieving the status of a high-reliability organization (Reed, 2019). Furthermore, healthcare providers, particularly their leaders, must be more resilient to ensure patient safety. The ability to find new solutions to unexpected events and emergencies is an effective way of ensuring patient safety in the United States.

The Effects of a Reliable Organization on Patient Safety

When healthcare facilities develop a positively unique organizational culture aimed at efficient healthcare delivery, there will be a positive record of a high level of safety over a long period, implying that patients in the United States will be safer than in the past. This can be accomplished once healthcare outlets in the United States become highly reliable organizations, with the end product and result being patients’ safety in healthcare facilities, achieving the overall goal of increasing the percentage of patient safety and healthcare quality in the United States.

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References

Guttman, O., Keebler, J. R., Lazzara, E. H., Daniel, W., & Reed, G. (2019). Rethinking high reliability in healthcare: The role of error management theory towards advancing high-reliability organizing. Journal of Patient Safety and Risk Management, 2516043518819952.

Reed, W. G. (2019). The role of high reliability in patient safety.

Roe, E., & Schulman, P. R. (2008). High-Reliability Management: Operating on the Edge. Palo Alto, CA: Stanford University Press.

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1. Describe a broken process you have observed or worked with that you believe was (or is) unsafe for patients. What happened?

High-Reliability Organization

2. What leadership style was being used?

3. Using the characteristics, and core principles of high-reliability organizations, explain how that same problem would be addressed in a high-reliability organization with a Just Culture.