Healthcare Discussion – Disruptive Physician Behaviour

Healthcare Discussion – Disruptive Physician Behaviour

At CVS Health, measures are in place to address disruptive physician behavior and maintain high standards of professionalism and ethical behavior. As mentioned, the company requires all employees to complete mandatory online training on conflict management, which can provide them with tools and strategies to de-escalate situations and communicate effectively with their colleagues, including physicians (O’Rourke, 2019). This training is vital in helping employees identify the signs of disruptive behavior and understand how to address it.

In addition to training, CVS Health has a hotline and website that employees can use to report any incidents of disruptive behavior by physicians. This reporting system is designed to ensure that all employees feel safe to report incidents without fear of retaliation (Chellappa et al., 2019). It also allows the company to address any incidents quickly and effectively. Employees can remain anonymous when reporting incidents, which can help to protect their identity and prevent any negative consequences. Do you need help with your assignment ? Hire our assignment writing services in case your assignment is devastating you.

CVS Health also has an employee work-life department that offers psychological help to employees free of charge during work hours. This support can be vital in helping employees cope with stress and anxiety, which can contribute to disruptive behavior (O’Rourke, 2019). This department provides a safe and confidential space for employees to seek help, which can be a valuable resource for those struggling.

Finally, CVS Health has clear policies and procedures to address disruptive behavior incidents. These policies guide handling incidents, including reporting, investigating, and taking disciplinary action (Chellappa et al., 2019). They also outline the consequences of disruptive behavior, which can range from counseling and education to termination, depending on the severity of the incident.

In summary, CVS Health has a range of measures in place to address disruptive physician behavior, including mandatory training, a reporting system, a work-life department, and transparent policies and procedures. By taking a proactive approach to addressing disruptive behavior, CVS Health can help to maintain high standards of professionalism and ethical behavior among all employees, including physicians.

References

Chellappa, S. L., Vujovic, N., Williams, J. S., & Scheer, F. A. (2019). Impact of circadian disruption on cardiovascular function and disease. Trends in Endocrinology & Metabolism, 30(10), 767-779. https://doi.org/10.1016/j.tem.2019.07.008

O’Rourke, T. W. (2019). Mandating health behaviors–How far should it go? American Journal of Health Education, 50(4), 251-256. https://doi.org/10.1080/19325037.2019.1616015

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You Included in your discussion that other professionals involved, such as medical directors, physician leaders, and professional organizations, are responsible for promoting and maintaining standards of professionalism and ethical behavior among physicians (Riley et al., 2022). They can support and guide hospitals and medical staff in addressing physicians’ disruptive behavior and take disciplinary action if necessary.

My previous healthcare facility had annual mandatory online training on conflict management, escalating conflict, and stress management. We have an employee work-life department where employees can seek psychological help free of charge during their work hours. They have to inform their managers so that the schedule can accommodate their appointments. We have had conflicts on the floor where physicians and midwives did not agree on a patient plan of care and argued furiously on the floor; we also had incidents where secretaries and physicians did not agree on one’s duties and responsibilities, creating conflict on the floor.

Discuss what measures your healthcare facility has in place to address disruptive physicians’ behaviors.