Everyday Leadership at Walmart

Everyday Leadership at Walmart

One person in our store who is not in a formal position of authority but whom I believe demonstrates leadership.

The cashier at our Walmart store is not in a formal position of authority, but I believe he demonstrates leadership. The primary roles of the cashier at the store include answering customer questions about store policies, ongoing promotions and merchandise within the store, processing payments for products purchased in the store, and scanning coupons.

How the cashier demonstrates leadership.

The cashier demonstrates leadership by resolving misunderstandings among the workers at the store and guiding them on what they should do to improve the store’s performance. The cashier also demonstrates leadership by recognizing employees who perform well at the store to keep them motivated. For example, he introduced a culture where we hold a brief staff meeting at the end of the month where he acknowledges the efforts made by employees towards improving the store’s performance by mentioning their names and contributions to the store.

How consistency, helping others, and a positive attitude add to leader effectiveness

Consistency improves a leader’s effectiveness by improving the skills needed to complete leadership roles. Helping others enables a leader to establish a good relationship with followers, thus increasing their effectiveness by applying the feedback they receive concerning their leadership style and decisions. A positive attitude also enables a leader to embrace other people’s recommendations, thus enhancing leadership effectiveness.

What I can do to be a better leader in our Walmart store

One of the things I can do to become a good leader in my Walmart store is to familiarize myself with the cultures of different employees at the store. According to Ahmad & Saidalavi (2019), cultural intelligence is vital in establishing leadership effectiveness by improving the relationship between a leader and followers. The diverse nature of the workforce at our Walmart store requires cultural intelligence to enhance collaboration in meeting the organization’s goals. The second thing that I can do is improve my communication skills. This will help me become an effective leader by clearly communicating a shared vision to all employees at the store.

References

Ahmad, S., & Saidalavi, K. (2019). Cultural Intelligence and Leadership Effectiveness in Global Workplaces. International Journal on Leadership, 7(1). http://publishingindia.com/ijl/

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When we hear the term leader, we tend to think of someone in authority: a company CEO, a high-ranking politician, or the coach of a successful sports team. However, leadership is not limited only to people in positions of authority. Every day, we see leadership at all levels of an organization, regardless of the position an individual holds within the company.

Everyday Leadership at Walmart

 Instructions

Conduct external and internal (Walmart) research on everyday leadership. Use course content and the results of your research to complete the following instructions:

Leadership can occur at any level. Identify one person in your store or business who is not in a formal position of authority but whom you believe demonstrates leadership. (Please do not use any last names to identify this person to protect their privacy.)

Explain what this person does or how this person acts that demonstrates leadership.

How do consistency, helping others, and a positive attitude add to leader effectiveness?

What can you do to be a better leader in your Walmart store or business? Explain your choice and how it will make you a better leader.