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Effective Communication

Effective Communication

Healthcare communications maintain significance in care delivery processes. Intrahospital and interhospital communications provide a platform for healthcare collaborations and, consequently, enhance clinical outcomes and work efficiencies. As care approaches shift towards collaborative paradigms, healthcare providers must possess distinctive communication strategies as a measure of promoting the farewell of the patients. This paper highlights the state of communication and collaboration in a hospital, its significance, and cultural competence in care provision.

Components of Effective Interpersonal Communications

Interpersonal communication details the relay of information between two parties. Interpersonal communication maintains significance in healthcare operationalizations. Notably, it enables information sharing and forms a groundwork for healthcare collaborations. The effectiveness of interpersonal communication is influenced by several components that determine its effectiveness and efficiency. In addition, Brinderjeet (2020) demonstrates that for effective interpersonal healthcare communication, there must be two or more communicating parties, a channel for communication, a context of communication, ideas, and feedback. In healthcare, the context of communication often varies and is dependent on defining patient characteristics. Specific patient characteristics that may influence communication processes include their cultural affiliations and beliefs, age, gender, and readiness to communicate with healthcare providers. As a result, healthcare providers need to be cognizant of these features as they will determine patients’ cooperation and willingness to engage healthcare providers during the communication process. Further, feedback is another important component of communication. It often signifies the efficiency of the communication process. In addition, feedback provides a platform for assessing communication effectiveness, informs adjustments, and perpetuates the communication process.

Moreover, healthcare communication entails the exchange of ideas and information between a healthcare provider and the patient. The effectiveness of this flow of information often relies on active listening from the receiving partner, the use of verbal and nonverbal forms of communication, flexibility towards the other partner’s ideas, affirmative responses, ingenuity, respect, empathy, and clarity. As a result, healthcare providers must demonstrate these features during their interpersonal communications. As such, falling short of these features may distort the communication process and contribute to the fragmentation of the care process. As care approaches tend towards patient-centeredness and collaborative approaches, these communication skills may be pivotal in the care coordination process.

Importance of Interprofessional Collaboration

Collaborative paradigms in healthcare remain effective in enhancing clinical outcomes and improving patient experiences. This caring approach is based on the fundamental principles of effective communication and teamwork during care operationalizations. Alderwick et al. (2021) assert that inter-professional collaborations are important as they improve patient clinical outcomes, minimize medical errors, minimize care inefficiencies and costs, and improve the overall staff relationships and satisfaction with the care process. In addition, interprofessional collaborations align healthcare provision and fill the gaps in care processes that contribute to therapeutic errors. This, in turn, prevents inefficiencies and errors that inflate healthcare costs and compromise the quality of healthcare.

The Application of Components of Interpersonal Communication to Interprofessional Collaboration

Effective communications in healthcare are key enablers of collaborative paradigms. Notably, effective communication forms the basis of interpersonal relationships and cooperation among healthcare professionals from different cadres. Effective communication and demonstration of elaborate communication skills fundamental in interpersonal communication remain valuable in collaborative paradigms. Effective communication enables information sharing, cooperation, and peer consultations. Besides, according to Howick et al. (2018), strong communication helps in conflict management and optimizes care approaches by aligning care provision towards addressing the needs of the patients. It is, therefore, important that healthcare team members possess the prerequisite communication skills as a measure for enhancing interprofessional approaches.

Also, communication context is another component of communication that maintains significance in collaborative paradigms. The inclusion of healthcare providers in clinical healthcare teams may be informed, in part, by the context of communication. Culturally diverse communication processes and communication processes towards the elderly, for instance, may require the inclusion of additional staff to bridge the gaps in communication processes. Also, in communication processes tailored towards culturally diverse groups, a translator may be included in the team to bridge language barriers to the communication process. Additionally, the presence of close relatives or social workers may be necessary when communicating with elderly patients with high care acuity. Essentially, these scenarios highlight specific contexts in which communication components may influence interprofessional collaborations.

Strategies for Promoting Interprofessional Collaboration

Several strategies are utilizable in fostering interprofessional collaborations. Open communications, role delegations and definition, cooperation, and mutual respect are all essential in interprofessional collaborations. Open communication eliminates ambiguity that would otherwise distort information being passed from one caregiver to another. Secondly, role delegation and definition are also valuable in collaborative paradigms as they eliminate confusion in roles and lessen the workload on individual caregivers. This not only optimizes the care provision process but also enhances the effectiveness and efficiency of care provision. Thirdly, mutual respect is another important attribute in interpersonal communication that maintains significance in interprofessional collaborations. Remarkably, it enables the establishment of a good rapport between communicating partners. Fourth, cooperability is also key in collaborative paradigms. It encourages role interdependence and responsibility sharing, which are essential in interprofessional collaborations. Overall, these collaborative strategies enable alignments of healthcare provision towards the patients and are valuable in care provision.

Strategies for Building Interprofessional Teams

Several strategies can be used in building healthy interprofessional teams. Providing a platform for social interactions, integrating collaborative paradigms, incorporating team-building activities, and encouraging open communications are all valuable in building healthy interprofessional teams. Notably, social interactions foster team building by encouraging information sharing. Collaborative paradigms, on the other hand, foster team building by bringing together healthcare professionals and unifying their healthcare roles. Lastly, open communication enables the creation of healthy interpersonal relationships among healthcare professionals.

Cultural Competence

Cultural competence remains valuable in healthcare. It defines the ability of healthcare professionals to deliver healthcare that meets the cultural needs of the patients. Cultural competent care demonstrates cultural awareness, as well as knowledge and skills in tailoring care processes toward patients with diverse beliefs, behaviors, and values per their cultural affiliations. In addition, cultural competence in healthcare improves communication processes between the patients and their caregivers in trans-cultural caring and enables a better understanding of the patient’s presenting complaints. Also, it provides a groundwork for addressing cultural influences on patients’ suffering and improves patients’ experiences (Kaihlanen et al., 2019). For that reason, healthcare providers are implored to demonstrate cultural awareness in their care provision processes as a strategy for optimizing care outcomes in transcultural care.

Conclusion

In summary, effective communication remains important in healthcare. It forms the basis for interprofessional collaborations and team building necessary for care operationalizations. Knowledge of communication and collaborative skills is thus necessary for all caregivers. Demonstration of cultural competence is also key in healthcare as it optimizes transcultural care.

 References

Alderwick, H., Hutchings, A., Briggs, A., & Mays, N. (2021). The impacts of collaboration between local health care and non-health care organizations and factors shaping how they work: A systematic review of reviews. BMC Public Health21(1). https://doi.org/10.1186/s12889-021-10630-1.

Brinderjeet, K. (2020). Interpersonal Communications in nursing practice – key to Quality Health Care. Archives of Nursing Practice and Care, 019–022. https://doi.org/10.17352/2581-4265.000044.

Howick, J., Moscrop, A., Mebius, A., Fanshawe, T. R., Lewith, G., Bishop, F. L., Mistiaen, P., Roberts, N. W., Dieninytė, E., Hu, X.-Y., Aveyard, P., & Onakpoya, I. J. (2018). Effects of empathic and positive communication in Healthcare Consultations: A systematic review and meta-analysis. Journal of the Royal Society of Medicine111(7), 240–252. https://doi.org/10.1177/0141076818769477.

Kaihlanen, A.-M., Hietapakka, L., & Heponiemi, T. (2019). Increasing cultural awareness: Qualitative study of nurses’ perceptions about cultural competence training. BMC Nursing18(1). https://doi.org/10.1186/s12912-019-0363-x.

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Question 


Effective Communication
The Joint Commission reported that [poor] communication was the root cause of 66% of Sentinel Events between 1995-2005. Examine the communication and collaboration in your workplace. Include these aspects:
• The components necessary for effective interpersonal communication.

Effective Communication

Effective Communication

• Discuss the importance of interprofessional collaboration.
• Apply components of interpersonal communication to interprofessional collaboration.
• Discuss strategies to promote interprofessional collaboration.
• Describe effective strategies to build interprofessional teams.
• Cultural competence

Length: Between 1500 and 2000 words
Structure: Include a title page and reference page in APA format. These do not count toward the minimum word count for this assignment. Your essay must include an introduction and a conclusion.
References: Use appropriate APA style in-text citations and references for all resources utilized to answer the questions. You should utilize at least two scholarly sources in addition to your textbook.

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