Description of Technology

Part 1

Telehealth is a new educational technology. It refers to the use of technology to deliver remote services: continuous professional education, health information, and healthcare services (Totten et al., 2019). Telehealth utilizes various technologies. These include remote patent monitoring, mobile health, audio, and video (Tong et al., 2020). Store and forwarding and digital photography technologies are also applicable to telehealth (Park et al., 2018). Telehealth allows remote communication, hence continuous professional education and training. This can happen via videoconferencing, smartphone applications, and other telehealth technologies (Tong et al., 2020). An example of telehealth technology that has been fully embraced in education and training is the Safety, Quality, Informatics, and Leadership (SQIL) program designed by Harvard Medical School (Harvard Medical School, n.d.). These technologies are particularly useful for healthcare providers with tight schedules and those who are not physically present at the place of work.

There are four types of telehealth. They include synchronous telehealth, asynchronous telehealth, mobile health, and remote patient monitoring (Carroll, 2018). Synchronous telehealth entails using video conferencing software to facilitate real-time communication between healthcare providers or between healthcare providers and patients (Carroll, 2018). Mobile health involves the use of smartphone applications to access information and communicate. This facilitates communication among healthcare providers and between the healthcare providers and patients. Remote patient monitoring allows the healthcare provider to follow up on a patient’s vitals remotely and facilitate initiating prompt interventions if the vitals deviate from normal (Carroll, 2018). Asynchronous telehealth entails collecting, storing, and transmitting patient health information. It enables the exchange of patient details between healthcare providers in different locations. I will compare the two versions of synchronous telehealth: Doxy. me and Zoom (Remote Work, n.d.).

Comparison of Features, Benefits, and Capabilities

Feature, Capability, and Benefit	Version 1 (Name): Zoom	Version 2 (Name): Doxy.me
Number of users	It is scalable and can accommodate up to 1000 users (Remote Work, n.d.).	It can accommodate up to 10 users (Remote Work, n.d.).
Telephone support	It supports telephone integration (Remote Work, n.d.).	Does not support telephone integration
Email integration	Supports email integration	Doesn’t support email integration
Call conferencing	Supports call conferencing	Doesn’t support call conferencing
Call recording	Supports call recording (Remote Work, n.d.).	Doesn’t support call recording
Dashboard	Supports discussion forums	Doesn’t support discussion forums
Compliance with HIPAA	The free version is not compliant. The paid version is compliant (Remote Work, n.d.).	It is HIPAA compliant (Remote Work, n.d.).
Cost	Relatively cost-effective compared to Doxy.me (Remote Work, n.d.).	Costly compared to Zoom (Remote Work, n.d.).
Meeting management	Allows meeting management	Doesn’t support meeting management
Presentation tools and streaming	Supports presentation tools and meeting	Doesn’t support presenting tools and sharing
Real-time editing and screen sharing	Permits real-time editing and screen sharing (Remote Work, n.d.)	Doesn’t support real-time editing and screen sharing

Part 2

Assumptions

Comparing the features, benefits, and capabilities of a specific type of health technology has various merits. It identifies the strengths and weaknesses of health technology. This information helps to guide the decision-making process on the most appropriate version that should be adopted. It also helps to determine whether the existing versions fulfill the expected needs. The disadvantage of this type of comparison is the failure to replicate similar findings. Results obtained from the comparison may not be replicated after implementing the health technology. When comparing the costs of the two software, it is assumed that the healthcare organization has limited financial resources and budget allocation toward the acquisition of the software.

Analysis

Zoom would work best in healthcare settings with a huge task force. This is because it allows scalability and can allow up to 1000 users (Remote Work, n.d.). This capacity will ensure that all members of the interdisciplinary task force access the educational and training programs. Furthermore, it is desirable in education programs that advocate for active participation. This is underpinned by the fact that it has features that facilitate audience engagement. These features include collaboration tools, hand-raising features, file sharing, transfer, voting, and real-time chatting (Remote Work, n.d.). Zoom is also applicable in scenarios where additional educational reference materials are needed after the online educational forum. This is demonstrated by its features and capabilities to support recording, storage of documents, and sharing of files.

Doxy. me would work best in healthcare facilities with a small workforce. This is because it is not scalable and can support up to 10 users (Remote Work, n.d.). Furthermore, it would be desirable in settings where attendance management of audience participation is not prioritized. It doesn’t support these features but supports one-to-one messaging (Remote Work, n.d.). Doxy. I is also desirable in a setting where two or more educational and training programs are designed to target different populations. This is accomplished by utilizing the virtual waiting room tool.

Telehealth is the new educational technology adopted by the healthcare facility to facilitate nursing education. The specific type of telehealth to be selected is synchronous telehealth, which involves using video chats (Carroll, 2018). Synchronous telehealth requires the acquisition of appropriate software and hardware. After that, the nursing workforce should acquire the necessary training to enable them to use synchronous telehealth effectively. Nurse educators should facilitate the training. This will be in collaboration with quality assurance engineers.

The specific software to be used is Zoom. The basis for this choice is demonstrated by its capacity to host a large number of participants and allow email and telephone integration (Remote Work, n.d.). Furthermore, Zoom allows active participation in educational programs, sharing files, and recording. Zoom allows attendance management. Nurse educators can use this to monitor and identify nurses who have completed their training sessions. Besides, zoom supports calendar management and event scheduling (Remote Work, n.d.). This will ensure that nurse educators collaborate with other stakeholders in planning educational programs and increasing their productivity. Successful implementation of telehealth will ensure that the objectives of training and educational programs are accomplished on time. Accordingly, staff will acquire relevant knowledge and skills and increase their competency in executing their tasks.

References

Harvard Medical School. (n.d.). Safety, Quality, Informatics, and Leadership Program. https://s3.amazonaws.com/hms-sqil/Harvard+Medical+School+-+Safety%2C+Quality%2C+Informatics+and+Leadership+Program.pdf

Carroll, K. (2018). Transforming the Art of Nursing: Telehealth Technologies. Nursing Science Quarterly, 31(3), 230–232. https://doi.org/10.1177/0894318418774930

Park, J., Erikson, C., Han, X., & Iyer, P. (2018). Are State Telehealth Policies Associated with the Use of Telehealth Services Among Underserved Populations? Health Affairs, 37(12), 2060–2068. https://doi.org/10.1377/hlthaff.2018.05101

Remote Work. (n.d.). Zoom Meetings vs Doxy. me Comparison. https://www.getapp.com/it-communications-software/a/zoom/compare/doxy-me/

Totten, A., Hansen, R., Wagner, J., Stillman, L., Ivlev, I., Davis-O’Reill, Y., Towle, C., Erickson, J., Erten-Lyons, D., Fu, R., Fann, J., Babigumira, J., Palm-Cruz, K., Avery, M., & McDonagh, M. (2019). Telehealth for Acute and Chronic Care Consultations. In Comparative Effectiveness Review (Issue 216).

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Assessment 3 Instructions: Educational Technologies Comparison
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Compare the features, benefits, and capabilities of two versions of a similar technology that can be used for teaching, learning, or assessment in nursing education using the Technology Comparison Template provided. Then, determine which teaching and learning situations the technology is best suited for and how it can be incorporated into a specific nursing education program.

Introduction
Note: Each assessment in this course builds upon the work you have completed in previous assessments. Therefore, complete the assessments in the order in which they are presented.

When comparing educational technologies and evaluating their suitability for particular teaching and learning situations, it is important to determine how nurse educators will use the technology and how well it fits into the organization’s existing nursing education strategy. Successful integration of new or updated technology into the nursing education environment depends on how well you understand the role of technology in education and training. When considering new technologies, it is sometimes easy to let a product’s impressive but non-value-added bells and whistles influence decision-making, which could have an adverse impact on learning outcomes.

This assessment provides an opportunity for you to examine the capabilities of a selected type of educational technology, how it is used in specific educational settings, and how it can be integrated into an existing nursing education program.

Note: Complete the assessments in this course in the order in which they are presented.

Preparation
Whether your needs assessment identified shortfalls in the use of current educational technology, the need for an upgrade to existing technology, or the need for new technology, you know that knowledge of current technologies is key to making informed decisions when considering improvements to existing educational programs. Consequently, you have decided to examine the features, capabilities, and benefits of comparable educational technologies you are either planning to incorporate into your educational program now or would consider as a potential future acquisition.

To prepare for the assessment, you are encouraged to identify two similar educational technologies for comparison and the teaching and learning situations this type of technology is best suited for. In addition, you may wish to review the assessment requirements and scoring guide to ensure you understand the work you will be asked to complete.

Note: Remember that you can submit all or a portion of your draft technology comparison to Smarthinking Tutoring for feedback before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24–48 hours for receiving feedback.

The following resources are required to complete the assessment.

Templates
Use this template for your technology comparison:

Comparing Technologies Template [DOCX].
Requirements
Compare two versions of a similar technology that can be used for teaching, learning, or assessment in nursing education. Then, determine which teaching and learning situations the technology is best suited for and how it can be incorporated into a specific nursing education program.

For example:

E-learning technologies, such as Storyline, Articulate, and Captivate.
Technologies for presenting lectures or classroom activities remotely, such as Adobe Connect and GoToMeeting.
Learning management systems (LMSs) for managing coursework, e-learning, and tracking learner progress, such as Brightspace, Taleo, and PeopleSoft Enterprise Learning Management, Health Stream, Net Learning.
Online course rooms, such as Blackboard, Canvas, and Moodle.
Technologies for assessing learning outcomes, such as e-portfolios, testing software, and surveys.
Technologies to enhance learner interactivity, such as gamification and virtual reality technologies.
Presentation technologies, such as PowerPoint and Prezi.
High-, medium-, and low-fidelity simulation equipment or software, such as simulation manikins and body-part models.
The technology comparison requirements outlined below, correspond to the grading criteria in the scoring guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. In addition, be sure to note the requirements below for document format and length and for citing supporting evidence.

Compare the features, capabilities, and benefits of two similar educational technologies.
What characteristics or attributes of the technology are non-essential or have little or no effect on teaching and learning?
What evidence supports claims about the benefits of this technology?
What are the assumptions underlying your comparison? What influence do they have on decision making?
Explain the benefits and limitations of this type of comparison.
Justify your conclusions.
Determine which teaching and learning situations the technology is best suited for.
Justify your conclusions.
Explain how your selected teaching, learning, or assessment technology can be incorporated into a specific nursing education program.
How will incorporation of this technology affect learning and performance?
Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
Is your supporting evidence clear and explicit?
How or why does particular evidence support a claim?
Will your reader see the connection?
Did you summarize, paraphrase, and quote your sources appropriately?
Write clearly and concisely in a logically coherent and appropriate form and style.
Write with a specific purpose and audience in mind.
Adhere to scholarly and disciplinary writing standards and APA formatting requirements.
Document Format
Use the Comparing Technologies Template.

Supporting Evidence
Cite 3–5 credible sources from peer-reviewed journals or professional industry publications to support your analysis.

Additional Requirements
Proofread your change proposal, before you submit it, to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your analysis.

Portfolio Prompt: You may choose to save your technology comparison to your ePortfolio.

Competencies Measured
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

Competency 2: Select technologies appropriate for nursing education in an academic and/or health care environment.
Compare the features, capabilities, and benefits of similar educational technologies.
Explain the benefits and limitations of comparing similar educational technologies.
Determine which teaching and learning situations a selected educational technology is best suited for.
Competency 3: Incorporate technology into the design of nursing education programs in academic and/or health care environments.
Explain how a selected teaching, learning, or assessment technology can be incorporated into a specific nursing education program.
Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style consistent with applicable organizational, professional, and scholarly standards.
Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
Write clearly and concisely in a logically coherent and appropriate form and style.