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BUSB-340 – Quiz 3 – weeks 1-7

BUSB-340 – Quiz 3 – weeks 1-7

Question 1

3.43 / 3.43 pts

The 4Ps of the marketing mix that we covered in class are

profit, people, planet, and production

physical environment, procurement, placement, and package

product, price, promotion, and place

product, price, production, and place

predication, process, priority, and planning

Question 2

3.33 / 3.33 pts

A student would like to buy a sports car, but she cannot afford one.  Marketing does not occur in this situation because

there is no desire on the part of either party to satisfy the other

there has been no assessment of consumer wants and needs

there is no way to communicate

two or more parties have unsatisfied needs

one of the involved parties does not have the ability to satisfy the other

Question 3

3.33 / 3.33 pts

Which of the following would be the BEST target market for tickets to the home games of the Dallas Cowboys professional football team?

all people in the U.S. 

people in the Dallas area with an interest in professional football

all people in the Dallas area

all people in the U.S. with an interest in professional football

all men in the U.S.

Question 4

3.33 / 3.33 pts

The Electronic Signatures in Global and National Commerce Act makes digital signatures as valid as nondigital pen-and-ink signatures.  This act created a demand for software and hardware that would collect, transmit, and receive digital signatures.  This example indicates how __________ forces can work together in the marketing environment

technological and competitive

technology and social 

social and competitive

regulatory and economic

technological and regulatory

Question 5

3.33 / 3.33 pts

The 3M company stopped production of a chemical it had made for more than 40 years when tests showed the chemical could be accumulated in human tissue, even though the products in which it was used had no known harmful health or environmental effect. The voluntary action by 3M is an example of ________________.

utilitarianism

existentialism

socialism

individualism

moral idealism

Question 6

3.33 / 3.33 pts

Febreze is an odor-controlling spray that is manufactured by Procter & Gamble. When Febreze was first introduced, a few random people in an Internet chat room stated that the product was harmful to house pets. Though untrue, the rumor spread quickly. This is an example of _____________

a lack of back translation

poor opinion leadership

propaganda

consumer ethnocentrism

negative word of mouth

Question 7

3.33 / 3.33 pts

Small athletic shoe manufacturers such as Vans target niche markets like street culture or action sports enthusiasts, making shoes designed to satisfy the needs of these different specific groups of customers. This strategy of aggregating prospective buyers into groups that have common needs and will respond similarly to a marketing action is an example of __________

mass customization

customized manufacturing.

market segmentation

single chain marketing

market specific selection

Question 8

3.33 / 3.33 pts

When purchasing a product, factors (such as price, brand reputation, battery life, etc.) that a consumer considers prior to purchase are called __________, which represent both the objective attributes of a brand and the subjective ones used to compare different products and brands.

evaluative criteria

points of difference

consumer attributes

buying-decision choices

informational alternatives

Question 9

3.33 / 3.33 pts

In an effort to make better and more efficient purchase decisions, the Ford Motor Co. includes various people, depending on the purchase situation. Individuals may include key personnel from various departments, including research and development, finance, marketing, shipping, and sales. This is a description of Ford’s _____________ 

buying center

sustainable procurement committees

stakeholder groups

purchasing divisions

merchandise procurement centers

Question 10

3.33 / 3.33 pts

Children’s accessory and toy store Red Carpet Baby! uses U.S. Census Bureau information to determine the number of families with children under age 5 for each state in its market area. Data obtained from this source are called ____________. 

proprietary data

observational data

experiment data

primary data

secondary data

Question 11

3.33 / 3.33 pts

Which type of consumer product is often very expensivehas very limited distribution, brand status is stressed in promoting, purchased infrequently, and takes an extensive amount of time to make the purchase decision? 

convenience product

support product

shopping product

specialty product

unsought product

Question 12

3.33 / 3.33 pts

At the Christmas Tree Shop, customers can shop for Christmas gifts and decor at any time of the year. What type of utility does this store best provide for its customers?

performance

place

form

time

pocession

Question 13

3.33 / 3.33 pts

A concept that describes the stages a product goes through in the marketplace—introduction, growth, maturity, and decline—is referred to as the __________. 

product life cycle

product growth cycle

marketing mix

retail life cycle

diffusion of product innovation

Question 14

3.33 / 3.33 pts

Before moving out of their apartment, Kelly and Doug decided to have their carpets cleaned by Stanley Steemer, a company specializing in professional carpet cleaning. The carpet cleaners arrived on time, cleaned the carpets, and drove away in their bright yellow van; only then did the couple see that they did a good job. Kelly and Doug were unable to judge the service before they bought it, which illustrates the ________ of services. 

interdependence of services

intangibility of services

inflexibility of services

incongruity of services

inseparability of services

Question 15

3.33 / 3.33 pts

Lucia’s is an eatery famous for its fine steaks, spicy chili, and outstanding customer service. To maintain the restaurant’s reputation for putting its customers first, the marketing manager at Lucia’s has developed marketing activities that are directed at its waiters and waitresses. These activities are an example of

service marketing

employee marketing

internal marketing

persuasive marketing

stakeholder marketing

Question 16

3.33 / 3.33 pts

Xerox pioneered the first portable fax machine. In 1980, the hefty price was $12,700. Xerox used __________ pricing strategy to help recover its research and development costs.

an at-market

a cost-plus

a penetration

a skimming

a target

Question 17

3.33 / 3.33 pts

Tara is enrolled for spring semester at college.  The tuition is $6,000 but she has a scholarship for $1,000 as well as a work study grant of $1,500.  The health fees and student activity fees are $150 for the semester.  What is the actual price Tara is paying for the spring semester?

$6,150 

$3,650 

$5,150 

$2,500 

$2,650 

Question 18

3.33 / 3.33 pts

Several companies produce latex gloves that are used in a variety of different industries.  If one of the glove manufacturers decreases its price by just one percentage points, it will result in a significant (more than three percent) increase in quantity demanded.  The demand for latex gloves is __________:  

synergistic

holistic

elastic

unitary

inelastic

Question 19

3.33 / 3.33 pts

A box of dishwasher detergent shrink-wrapped with a bottle of Jet Dry for only 10 cents more than the regular price of the dishwasher detergent is an example of __________ pricing. 

prestige

standard mark-up

bundle

penetration

odd-even

Question 20

3.33 / 3.33 pts

When you buy a used car from a CarMax dealership, you are offered the car at a “no haggle” price. You can buy it or not, but there is no way to negotiate the published price because of the seller’s ___________. 

one-price policy

loss leader pricing

flexible price policy

customary pricing

dynamic pricing

Question 21

3.33 / 3.33 pts

The three basic functions intermediaries perform are ______________________________________. 

planning, implementing, and evaluating functions.

facilitating, accommodating, and implementation functions

implementation, accommodating, and contractual functions

transactional, logistical, and facilitating functions.

contractual, facilitating, and logistical functions. 

Question 22

3.33 / 3.33 pts

The added value a brand name gives to a product beyond the functional benefits provided is referred to as ______

brand benefit

brand networth

brand value

brand equity

brand enhancement

Question 23

3.33 / 3.33 pts

In the athletic shoe market, Adidas AG and Nike Inc. practice ________ positioning since both companies vie for the same customers with technologically advanced products.

psychological

geographic

differentiation

head-to-head

perceptual

Question 24

3.33 / 3.33 pts

When you view a selection at Amazon.com and see “Customers who bought this (item) also bought…,” you are seeing the application of______

personal selling

collaborative filtering

choiceboards

adaptive selling

multichannel marketing

Question 25

3.33 / 3.33 pts

The local radio station broadcast a story about a dry-cleaner chain that requested coat donations.  The company offered to clean the coats and deliver them to people in need.  The various addresses of the dry-cleaner chain were also mentioned so that donations could be dropped off.  Since this featured business did not pay for this exposure, it benefited from __________. 

direct marketing

publicity

personal selling

sales promotion

direct marketing

Question 26

3.33 / 3.33 pts

Many prescription drugs such as Neulasta have national TV advertising campaigns to encourage patients to learn more about the drugs and ask for them by name from their doctors. The manufacturers of these drugs are using a(n) ________ strategy.

push

pull

inertia

intense

exclusivity

Question 27

3.33 / 3.33 pts

An ad for Citrucel fiber supplement claimed that in a blind taste test consumers preferred the taste of Citrucel to Metamucil 2 to 1.  This ad is an example of __________ advertising.  

comparative

persuasive

reinforcement

reminder

informative

Question 28

3.33 / 3.33 pts

Tom Cruise wore Bausch and Lomb’s Ray-Ban sunglasses in the movie Risky Business, and sales skyrocketed. The appearance of the sunglasses in the film is an example of ____________ 

product placement

showrooming

subsidized advertising

product continuity

subliminal direction

Question 29

3.33 / 3.33 pts

The various forms of online media content that are publicly available and created by end users (such as adventure videos submitted to Youtube from GoPro’s customers) is referred to as ________________ 

wikis

Facebook pages

user-generated content (UGC). 

net platforms

social media

Question 30

3.33 / 3.33 pts

The practice of focusing on the identification and recruitment of individuals to advocate a company’s products, services, and brands rather than focusing exclusively on prospective buyers is referred to as ______

showrooming

behavioral targeting

viral marketing

customization

influencer marketing

Quiz Score: 100 out of 100