Approaching QI Strategic Plan Analysis of Current State Report
As St. Matthew Hospital begins to undertake a comprehensive quality improvement (QI) strategic analysis, the critical drivers for the design of the various strategic initiatives should be given particular focus and consideration. In this report, the Board of Directors and management are identified as necessary in shaping the organization’s mission; in the change agility, strategic change is recognized as crucial, and relevant sources for healthcare business research are mentioned. In addition, the report also describes the function of brainstorming in strategic planning, develops rules to initiate an efficient brainstorming session, mentions the advantages of future-perfect thinking in organizational change, and explains the position and worth of infinity charts in planning and decision-making.
Board of Directors and Management Involvement in the Formation Of the Organization’s Mission
The involvement of the Board of Directors and senior management in creating the organizational mission is vital for multiple reasons. Primarily, these people are the ones charged with determining the best direction of the organization and are the key drivers in achieving organizational success. Their knowledge of the essential features of the industry, awareness of market trends, and expertise in stakeholders’ expectations help them to design objectives that fit the company’s strategic course and values. In addition, the leaders’ endorsement of the mission statement adds credibility and privileges to it from within and outside, enforcing commitment and loyalty among the employees, stakeholders, and the larger community. Consequently, the participation of the Board and management in the process shows that the mission, which is distinctive to the organization, indicates the aspired future and declares the devotion to greatness, thus functioning as a navigator for all management and allocation of resources within the company on all levels.
Through directly participating with the Board of Directors and the management in determining the hospital’s mission, a strategic path can be established that involves the knowledge and the consideration of various perspectives of both the Board and the management team. Being involved in implementing this mission will not only make the department’s leadership take more ownership but will also enable the mission’s theme to be congruent with the core beliefs and principles of the institution and its ultimate objectives. Additionally, the participation of the Board and management ensures the overall grasp of various viewpoints and goal-setting in the organization that aligns every member and management with the prevalent objectives of the organization (George et al., 2021). Therefore, the purpose-driven vision statement, developed through the wisdom of the top leaders, as the basis becomes a base for the organization’s performance based on innovation and sustainable development.
Change Agility
Change agility refers to an organization’s capacity to swiftly and effectively adapt to changes in its environment, whether from market dynamics, technological advancements, or internal factors. It involves the capacity to foresee and manage changes, resilience, and adaptability, contributing to a higher level of strategic preparedness for opportunities and threats. The essential pillars of being agile to change are to sustain innovation and learning, to empower the employees to feel like they are a part of the creation of change, and to develop systems and structures that make decision-making and implementation a prompt task. Companies with high change agility are more likely to be involved in forecasting and identifying future trends, ensuring that they keep up with the pace and be competitive in markets with a high industrial churn worldwide (Abou et al., 2023). For this reason, adaptation to changing circumstances is the main point for organizations to be effective at work in the current volatile, uncertain, complex, and ambiguous (VUCA) business environment.
Need for Strategic Change in the Hospital
Strategic change is imperative for St. Matthew Hospital to respond effectively to evolving healthcare landscapes, technological advancements, and changing patient demographics. Engaging in strategic change helps the hospital improve patient care, increase efficiency in operations, and stay competitive in the dynamic market (Saifur Rahman Tushar et al., 2023). Besides that, it supports the introduction of new approaches and technologies, meaning that the hospital realizes the latest patient demands and regulatory requirements by utilizing limited resources as efficiently as possible. By adopting the valuable strategic change, St.Matthew Hospital can get the best result in healthcare service delivery, high staff satisfaction, and long-term sustainability of healthcare services to the community. Suppose the hospital is unwilling to embrace strategic changes. In that case, the consequences might be stagnation, unhappy patients, a weakened competitive position, and an unsafe future for the hospital, which will consequently bring about an inability to carry out its mission.
Relevant Sources For Healthcare Business Research and Competitor Analysis Information
The healthcare business must rely on credible sources like the industry reports provided by distinguished bodies such as Deloitte and McKinsey to analyze research and competitor analysis. These sources give critical insights into the market direction, challenges, and commercial opportunities. Furthermore, academic journals like the Journal of Healthcare Management and Harvard Business Review include research-based articles and business case studies on healthcare management approaches and competition analysis within the industry. Moreover, health administrators can make use of the data and reports published by regulatory bodies such as the Centers for Medicare & Medicaid Services (CMS) and industry associations like the American Hospital Association (AHA), which can influence competitor analysis as well as support strategic decision making in the healthcare sector.
Purpose and Efficacy of Brainstorming in Data Collection and Decision-Making
Brainstorming is a collaborative technique in strategic planning, enabling teams to generate diverse ideas, perspectives, and potential solutions to complex problems or strategic challenges. By creating an open and creative atmosphere, brainstorming allows team members to participate and engage actively, enabling inventive and unconventional solutions for the issues (Gong et al., 2022). Brainstorming sessions can be helpful in data collection to identify valuable indicators that can address the internal and external factors that affect strategic decision-making. Moreover, the iterative nature of brainstorming enables refining and validating ideas through constructive criticism or possible debate. Still, it also improves the effectiveness and quality of the decisions being made during the strategic planning process. As a critical tool for data collection and decision-making, brainstorming can enable businesses to tap into the organizational power of their teams, eliminate their strategy inflexibility, and spur sustainable growth in an ever-changing context.
Ground Rules For Brainstorming in a Team
Rules to carry out brainstorming in a team create the basis for an efficient and brings the result brainstorming in a team. Firstly, the participants should maintain calm judgment and criticism of themselves, which will help maintain a healthy environment where all ideas will get a fair chance to be heard and respected. Nonetheless, active listening will be emphasized by making participants comfortable contributing to each other’s ideas and making conversation flow. Another way will be to impose a time limit for each step in the brainstorming session to ensure concentration and motion forward alongside profound exploration. Lastly, confidentiality will be imposed to ensure that full disclosure is made freely and without fear of being victimized by repercussions.
Benefits Of Future-Perfect Thinking In Organizational Change
Future-perfect thinking in organizational change offers several benefits. Firstly, it is a forward-looking perspective that enables enterprises to anticipate the possibilities of upcoming problems or advantages for their preparation and planning. Future-perfect thinking creates an innovative mindset and fuels adaptability, encouraging stakeholders to dream and to be persistent in highly ambitious quests that align with the organization’s vision (Winch et al., 2022). Moreover, future-perfect thinking enhances strategic decision-making by guiding the development, which decreases the likelihood of implementation failure. Since changes are constant, long-term strategies that result in sustainability increase the likelihood of success. Lastly, it cultivates the feeling of meaning and purpose in employees, promoting their attachment to realizing the organization’s future endeavors.
Role of Infinity Charts to Help in Planning and Decision-Making
Infinity charts play a crucial role in planning and decision-making by visually representing interconnected ideas, relationships, and potential outcomes. First, they enhance brainstorming and creativity by providing an environment where group members can explore different views and opinions at the same time. The second purpose is that infinity charts help display the interdependence of various aspects of a project or strategic initiative regardless of whether it belongs to risk, opportunities, or even the decision-making unit. Next, they promote clarity by arranging scattered and complicated information in an organized and easily understood format, effectively creating consensus and good communication among stakeholders. Lastly, infinity charts support iterative planning and adaptation in that refinements and adjustments are being made as new revelations emerge during the execution of the plan.
Conclusion
In conclusion, a thorough examination of these critical elements underscores the primary factor of successful leadership and organizational development at St. Matthew Hospitals through holistic approaches. Thus, involving the Board and management in the mission formation, recognizing the importance of strategic transformation, being ready for change and adaption, using reliable information sources, and applying decision-making techniques, the hospital can pave the way for sustainable growth and enhanced healthcare delivery. Embracing these insights will enable St. Matthew Hospital not only to navigate the current difficulties but also to remain at the peak of the healthcare sector in the present and foreseeable future.
References
Abou, A. G., Mostafa, B., Zoromba, M. A., Ramy Abdelnaby, Elsayed, M., & El-Gazar, H. E. (2023). Effects of organizational agility on nurse readiness for change: A cross‐sectional study. International Nursing Review. https://doi.org/10.1111/inr.12869
George, G., Haas, M. R., McGahan, A. M., Schillebeeckx, S. J. D., & Tracey, P. (2021). Purpose in the For-Profit Firm: A Review and Framework for Management Research. Journal of Management, 49(6), 014920632110064. https://doi.org/10.1177/01492063211006450
Gong, Z., Lee, L.-H., Soomro, S. A., Nanjappan, V., & Georgiev, G. V. (2022). A systematic review of virtual brainstorming from the perspective of creativity: affordances, framework, and outlook. Digital Creativity, 1–32. https://doi.org/10.1080/14626268.2022.2064879
Saifur Rahman Tushar, Md. Abdul Moktadir, Simonov Kusi-Sarpong, & Ren, J. (2023). Driving sustainable healthcare service management in the hospital sector. Journal of Cleaner Production, 138310–138310. https://doi.org/10.1016/j.jclepro.2023.138310
Winch, G. M., Maytorena-Sanchez, E., & Sergeeva, N. (2022). Strategic Project Organizing. In Google Books. Oxford University Press. https://books.google.com/books?hl=en&lr=&id=GaJaEAAAQBAJ&oi=fnd&pg=PP1&dq=Future-perfect+thinking+creates+an+innovative+mindset+and+fuels+adaptability
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Question
Based on the contract, you have decided to start your work and have scheduled a meeting with the overall management of St. Matthew Hospital, including the Board of Directors. Your consultancy team wants their staff input to help formulate a broad strategic initiative that comprises all aspects of the operation. Your team conducted a preliminary healthcare business market analysis and collected some business intelligence that would help define your strategic position and give you a competitive advantage.
At the end of the meeting, the Board wants you to prepare a report, which you have titled, Approaching QI Strategic Plan Analysis of Current State Report. Address the following:
- Importance of the Board of Directors and management involvement in the formation of the organization’s mission
- Your understanding of change agility.
- The need for strategic change in the hospital
- Relevant sources for healthcare business research and competitor analysis information
- The purpose and efficacy of brainstorming in data collection and decision-making in strategic planning
- Ground rules you would lay for brainstorming in a team
- Benefits of future-perfect thinking in organizational change
- Role of infinity charts to help in planning and decision-making