Application of Technology in Gathering Patient and Health Care Information
My current organization uses different ways to collect data from patients through technology. The first way is through interviewing patients when they first come to the healthcare facility. The patient’s information is filled in with the patient’s EHR age. The information is also accessible via the barcode wrists that in-patients have. The information in the EHR includes clinical observations, test results, diagnoses, medications taken by the patient, current health problems, and the procedures that are administered to the patient. The facility also has telemedicine services where patients are contacted via telephone and video conferencing. The patient is able to inform the physician of any significant changes in their health status, and this is entered in the patient’s EHR. Additionally, some patients have wearable devices that transmit data on patient vitals from the patient and directly to the healthcare systems for real-time monitoring. Wearing devices alongside analytical systems are used in resuscitation units where patients who have severe conditions are likely to have a sharp decline in their health. Predictive analytics allows for patient data to be transmitted to the nursing station and helps in providing safety to such patients through the immediate alerting of staff and ensuring critical information is not ignored throughout the treatment course. Lastly, patients are requested to give feedback on the services they receive at the healthcare facility by taking short surveys (Beattie et al., 2015).
The information collected in EHRs is important for ensuring standardized care for patients, especially those who have a multi-disciplinary team caring for them (Curtis et al., 2018). The data in the patient’s EHR is also accessible to authorized personnel, including the insurance company that is responsible for payment of services for the patient, as well as to any physician who is charged with patient follow-up. The survey conducted on patients helps to determine patient satisfaction with the services they receive. The survey information helps in improving care services as staff look at what needs improvement and what they are doing right when it comes to caring for patients.
References
Beattie, M., Murphy, D. J., Atherton, I., & Lauder, W. (2015). Instruments to measure patient experience of healthcare quality in hospitals: a systematic review. Systematic reviews, 4(1), 1-21.
Curtis, J. R., Sathitratanacheewin, S., Starks, H., Lee, R. Y., Kross, E. K., Downey, L., & Engelberg, R. A. (2018). Using electronic health records for quality measurement and accountability in care of the seriously ill: opportunities and challenges. Journal of Palliative Medicine, 21(S2), S-52.
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Question
Application of Technology in Gathering Patient and Health Care Information
Discuss ways your organization uses technology to gather patient and health care information and how this information and data are used to direct patient care and outcomes.