Interview and Interdisciplinary Issue Identification
Interview Summary
The subject of the interview was nurse burnout in a major metropolitan hospital that is well-known for its challenging work environment and high patient traffic. The charge nurse interviewee is essential to managing daily operations, guaranteeing high-quality patient care, and supervising nursing staff on a given floor. Several pertinent factors contributing to nursing burnout were brought up during the conversation. First, the high patient-to-nurse ratio was a significant stressor contributing to feelings of overload and subpar care. The respondent also mentioned that regular overtime and shift rotations interfere with maintaining a work-life equilibrium and exacerbate nursing burnout. The issue was also compounded by the need for more sufficient support networks, which included tools for coping with stress and mental wellness.
The interviewee appreciated the attempts made by the organization’s management or leadership to combat nurse burnout. These programs featured counseling services and sporadic fitness workshops. However, their efficacy may have been enhanced because they were inconsistent and did not address the structural problems that led to burnout. Implementing more extensive support services, such as routine mental wellness check-ins, perseverance training, and pressure management techniques, was one recommendation for improvement. There needed to be more organizational culture concerning collaboration. Departmental silos hampered interdisciplinary contact, yet some cooperation was shown in emergencies. In general, the culture is required to promote continuous collaboration or teamwork. Clear communication lines between units, cooperative problem-solving projects, and multidisciplinary workshops were suggested as ways to foster teamwork.
The respondent has experience working in an interdisciplinary team and collaborating on projects to enhance patient care management. Among these were quality enhancement initiatives involving doctors, nurses, and other medical specialists. These encounters, meanwhile, were narrowly focused and did not specifically address the problem of nursing burnout. The respondent conveyed a desire for increased chances for multidisciplinary cooperation focused explicitly on tackling nurse burnout, such as interdisciplinary task teams or support groups, to enhance workplace environments for nurses.
Issue Identification
Given the complexity of nurse burnout, an evidence-based, multifaceted strategy would be highly beneficial. First, perspectives from various disciplines are needed to address the numerous reasons for nurse burnout. Medical administration, psychology, and managerial behavior are among the other areas of competence, even though nursing leadership may be in charge of staff and workload management. In addition, these domains tackle relationships, organizational culture, and psychological support systems (Jun et al., 2021).
Second, a multidisciplinary approach allows for a thorough investigation of the problem by considering how it affects patient treatment, organizational performance, and staff happiness. By adding professionals from various fields, such as nurses, physicians, social workers, psychologists, and managers, it is possible to gain a more nuanced understanding of the interconnections between numerous variables leading to nursing burnout (Jun et al., 2021). As a result, more potent treatments and strategies tailored to the needs and challenges of nurses may be developed. Furthermore, interdisciplinary collaboration encourages creativity and ingenuity in problem-solving. Bringing together individuals with different experiences and specialties can lead to the development of new ideas and approaches for dealing with nurse burnout. For instance, to reduce burnout and enhance overall staff well-being, a team of psychologists, nurses, and medical professionals might develop creative support programs, workflow improvements, or communication guidelines (Jun et al., 2021).
Change Theories That Could Lead to an Interdisciplinary Solution
One potential change theory that can direct an interdisciplinary strategy for addressing nurse burnout is Kotter’s 8-Step Change Model. This model, developed by renowned leadership and change management specialist John Kotter, outlines a systematic process for changing enterprises. This ideology is still applicable today because it strongly emphasizes building a coalition, creating a sense of urgency, and empowering individuals to lead change (Mayo, 2021). Kotter’s model can aid in developing an interdisciplinary approach to addressing nurse burnout since it provides a structured framework for collaboratively identifying and addressing the core causes of burnout. Conducting broad research to gather data on typical burnout and how it impacts organization and clinical outcomes would be one way to create a sense of urgency (Mayo, 2021). These figures could inspire stakeholders from the nursing, psychological, medical, and management professions to take action against nurse burnout.
The following stages of Kotter’s model, which involve developing a common goal, inspiring action, and achieving quick wins while developing and implementing targeted interventions to reduce burnout, could serve as a roadmap for the interdisciplinary team. The committee may decide to restructure workflow processes, implement endurance training programs, and open up more channels of communication in order to improve support for nurses (Mayo, 2021). Kotter’s 8-Step Change Model is well-known in organizational behaviour and change management studies. It has drawn much interest from professionals in various industries, including healthcare. Additionally, research has shown that Kotter’s paradigm effectively fosters organizational change (Mayo, 2021). Consequently, it offers a solid and relevant theoretical framework for developing an interdisciplinary strategy to address nursing burnout.
The study by Mayo (2021) is reliable and relevant. It illustrates practical lessons for healthcare by applying Kotter’s 8-step transformation model to tackling a pandemic in an acute care context. The author’s experience, recent publication, and peer-reviewed status enhance the source’s credibility.
Leadership Strategies That Could Lead to an Interdisciplinary Solution
One strategy that could direct an interdisciplinary approach to managing nurse burnout is transformational leadership. As per Robbins and Davidhizar (2020), transformational leadership involves motivating and inspiring subordinates to achieve common goals through vision-setting, customized assistance, mental stimulation, and an impeccable impact. Transformational leadership can aid in creating an interdisciplinary approach to addressing nurse burnout by creating a stimulating and supportive work environment. Transformative leaders inspire interdisciplinary teams to collaborate effectively, exchange original ideas, and work toward common objectives (Robbins & Davidhizar et al., 2020). For instance, leaders should paint a compelling picture of the importance of collaborative responsibility and collaboration among healthcare providers from different specialties to counteract nurse burnout.
In order to alleviate nurse burnout, transformational leaders should also offer tailored support to their staff, acknowledging their distinct contributions and needs. This could entail providing resources designed to facilitate interdisciplinary problem-solving and collaboration, as well as mentoring and coaching. Leaders can also foster intellectual curiosity in their team members by pushing them to challenge accepted wisdom, investigate novel ideas, and provide their knowledge to create multidisciplinary solutions (Robbins & Davidhizar et al., 2020). The research on organizational conduct and medical leadership provides ample evidence of the applicability of transformational leadership to the particular problem of nurse burnout. The benefits of transformative leadership on staff wellness, job fulfillment, and organizational efficiency in healthcare contexts have been the subject of many studies (Robbins & Davidhizar et al., 2020). As a result, a reliable and pertinent tactic for creating an interdisciplinary response to nursing burnout is transformational leadership.
The article by Robbins and Davidhizar (2020) is reliable because healthcare leadership professionals wrote it; it was released in a peer-reviewed publication and is current. Its use of transformational leadership in healthcare, which aligns with the multidisciplinary strategy to alleviate nurse burnout, makes it relevant.
Collaboration Approaches for Interdisciplinary Teams
An effective cooperation strategy to counteract nurse burnout and support forming or enhancing an interdisciplinary team might involve using team-based therapies built on common cognitive characteristics. A group’s comprehension of its members’ roles, responsibilities, goals, and protocols is known as the shared cognitive model (Sarkar & Page, 2022). Healthcare institutions addressing nurse burnout can enhance communication among interdisciplinary groups by implementing collaboration-based therapies that focus on developing shared cognitive models. For example, by having regular team conferences and debriefing meetings, team members can share perspectives, discuss experiences, and synchronize their understanding of the factors causing nursing burnout (Sarkar & Page, 2022). These discussions aid in defining roles and duties, identifying common goals, and facilitating clear communication among team members from diverse disciplines.
Moreover, instruments such as checklists, rules, and established processes can facilitate the development of shared cognitive models by providing a uniform framework for actions and decision-making. Standardizing procedures for managing task distribution, conducting risk assessments for burnout, and implementing support measures, for instance, might be beneficial in ensuring consistency and collaboration among members of interdisciplinary groups (Sarkar & Page, 2022). Research supporting the importance of teamwork and communication in lowering burnout and improving worker well-being supports the idea that shared cognitive models are essential for nursing burnout. Studies have indicated that groups using shared cognitive models can better coordinate care, adapt to changing conditions, and support one another, all leading to better results for patients and medical professionals (Sarkar & Page, 2022).
The source by Sarkar and Page (2022) is current and credible, published in the Journal of Sport Psychology in Action, a peer-reviewed journal. It is relevant as it explores the development of individual and team resilience, aligning with the interdisciplinary approach to address nurse burnout.
References
Jun, J., Ojemeni, M. M., Kalamani, R., Tong, J., & Crecelius, M. L. (2021). Relationship between nurse burnout, patient and organizational outcomes: Systematic review. International journal of nursing studies, 119, 103933. https://doi.org/10.1016/j.ijnurstu.2021.103933
Mayo, M. A. (2021). Pandemic preparation & response: A case study applying Kotter’s 8-step change management theory to improve pandemic response in an acute care setting.
Robbins, B., & Davidhizar, R. (2020). Transformational leadership in health care today. The Health Care Manager, 39(3), 117–121. 10.1097/HCM.0000000000000296
Sarkar, M., & Page, A. E. (2022). Developing individual and team resilience in elite sport: Research to practice. Journal of Sport Psychology in Action, 13(1), 40-53. https://doi.org/10.1080/21520704.2020.1861144
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Question
For this assessment, you will create a 2–4 page report on an interview you have conducted with a health care professional.
You will identify an issue from the interview that could be improved with an interdisciplinary approach, and review best practices and evidence to address the issue.