Coaching and Feedback – Walmart
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Question 
Employee surveys provide managers with valuable information that can be used to identify feedback and coaching opportunities. Review Walmart’s Associate Engagement Survey (AES) to answer the following questions.
Coaching and Feedback – Walmart
Type the answers to the following questions in the open text boxes using the Infographic PowerPoint template I send you.
1- From the “Understanding Your Results” section, how would you use the combined results from all scoring areas to identify specific topics for group coaching and feedback?
2- From the “Listening to Your Associates” section, how would you use results from the Grass Roots Meetings to identify coaching and feedback opportunities with individual associates?
3- The “Action Planning and Follow-Up” section of the AES includes follow-up examples for highlighting associate successes. How does providing positive feedback to associates benefit the store manager and the organization?
4- Finally, in the Coaching for Behavior portion of the Infographic, identify which practice is more effective when attempting to change an associate’s behavior: positive feedback, constructive feedback, or a combination of the two. Present your rationale.
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