Crafting Effective Interview Questions for Healthcare Positions- A Guide for HR Managers

Crafting Effective Interview Questions for Healthcare Positions- A Guide for HR Managers

The selected healthcare position is a nurse. The position of a nurse requires teamwork while working with colleagues such as nurse leaders, doctors, and other healthcare professionals to provide the best patient outcomes, increase job satisfaction, and ensure that safety procedures are effective (Feldman et al., 2011). Moreover, the nurse would be required to administer proper medication, diagnosis, treatment, and care for the patients, among other responsibilities assigned by a nurse leader.

Organizational Culture

As a nurse, tell us a challenging case you handled and how you would teach your subordinates to address similar cases.

Organizational Fit

Give us an episode where you enhanced efficiency in clinical operations

Organizational fit as related to diversity

Tell us about a time when you had to work with your subordinates in a clinical operation and how you coordinated efforts with them. What are some of the challenges you faced while working with your subordinates in the clinical operation?

Organizational fit as related to inclusion

How would you handle a case where a patient’s beliefs are in conflict with your beliefs or healthcare ethics?

Equal Employment Opportunity Commission (EEOC) and Americans with Disabilities Act (ADA) compliance at the workplace

What do you consider most important when selecting your subordinates to work on a project?

Legal issues and government regulations

How would you handle a situation where a colleague has misdiagnosed a patient, and they have confided in you?

Question of Character

How would you respond when patients ask for your personal diagnosis outside the healthcare setting?

Rationales for these interview questions

The first question is chosen to test if the candidate can follow the guidelines and expectations of a nurse in addressing the challenges faced and how they would be able to share similar practices with subordinates.

The second question is selected to test if the candidate’s ways around their duties and responsibilities coincide with the expectation of the healthcare center and whether their ways improve the effectiveness of the healthcare center or not.

The third question is chosen to test whether the candidate is able to work effectively in a multicultural environment. According to Ng & Sears (2020), in order for an individual to prioritize diversity practices, they should perceive their managers to be committed earnestly to diversity. Therefore, this question will indicate how the candidate would perceive working in such an environment. This is because nurses have to work with various professionals and patients every day and, therefore, need cultural competence and cultural appropriateness to be effective (Shepherd et al., 2019).

In the fourth question, the nurse candidate will most probably encounter different patients daily. As a human resources manager, I would need to understand how the values and perceptions would affect the healthcare organization as well as patient outcomes (Feldman et al., 2011).

In the fifth question, it is important to understand if the candidate is fair in choosing the criteria used in selecting their subordinates.

In the sixth question, in the case of any medical error that would result in legal matters, the human resources manager would need to know if the candidate would handle the situation ethically and in adherence to the law of operation.

In the seventh question, based on the employment agreement the candidate has with the employer, the human resources manager would need to know if the candidate can conduct themselves with integrity and ethically handle matters outside the medical setting professionally.

References

Feldman, H. R., Greenberg, M. J., Jaffe-Ruiz, M., McClure, M. L., McBride, A. B., Smith, T. D., & Alexander, G. R. (Eds.). (2011). Nursing leadership: A Concise Encyclopedia, Second Edition. New York: Springer Publishing Company.

Ng, E. S., & Sears, G. J. (2020). Walking the talk on diversity: CEO beliefs, moral values, and the implementation of workplace diversity practices. Journal of Business Ethics, 164(3), 437-450.

Shepherd, S. M., Willis-Esqueda, C., Newton, D., Sivasubramaniam, D., & Paradies, Y. (2019). The challenge of cultural competence in the workplace: perspectives of healthcare providers. BMC Health Services Research, 19(1), 1-11.

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To prepare for this Discussion:

Review Chapters 12 and 13 of the McConnell (2020) textbook.
Select a position in the field of healthcare to focus on for this Discussion. You may find one published on the website of one of your local healthcare organizations or posted on Indeed.com or Monster.com.

Crafting Effective Interview Questions for Healthcare Positions- A Guide for HR Managers

Imagine you are an HR manager who will be conducting interviews for the position you selected.
Develop at least one open-ended interview question for each of the following areas you would pose during the interview.
Organizational culture
Organizational fit
Organizational fit as related to diversity
Organizational fit as related to inclusion
Equal Employment Opportunity Commission (EEOC) and Americans with Disabilities Act (ADA) compliance at the workplace
Legal issues and government regulations
Question of Character
By Day 4
Post a comprehensive response to the following:

Provide a brief description of the healthcare position you selected
Provide the interview questions you created that can be used to ascertain the perceptions of the interviewee on:
Organizational culture
Organizational fit
Organizational fit as related to diversity
Organizational fit as related to inclusion
EEOC and ADA compliance at the workplace
Legal issues and government regulations
Question of Character
Provide a brief rationale for each question.
Support your Discussion and peer responses with in-text citations and references from specific Learning Resources.