Discussion – The Values-Based Approach
The leaders and managers of an organization are responsible for setting the goals, vision, and mission of the organization as a whole. To effectively do this, they must take into consideration the legal and ethical boundaries of the corporation. Using a values-based approach is essential to ensure that an organization is well-aligned to meet all the needs of its stakeholders. Weiss (2014) presented a checklist of activities that create a values-based organization.
Points in the Checklist that are least Practiced by Companies Today
Two of the points on the checklist that are least practiced by organizations are “Does the corporate culture value and support participation and open and shared decision making and collaboration across structures and functions?” and “Is there collaboration and open communication across the organization? Are openness, collaboration, and innovation rewarded?” (Weiss, 2014, 407) Many organizations continue to maintain bureaucratic organizational structures where employees are not taken into consideration in the decision-making processes. In many businesses, employees are not given the same level of importance as other stakeholders, such as customers and investors. An example of a company that has shown less value for its customers is Walmart. The company has been in the spotlight for many lawsuits involving poor treatment of its employees and failure to involve their grievances in the company’s policy and decision-making (Jordan, 2008). For instance, the company has been sued for denying the employees the chance to unionize, which would have offered them a chance to get an intermediary for better communication with the management.
Why is this a common weakness for companies?
Employees are some of the important stakeholders. The lack of a participative model of management reduces their level of engagement with the organization. Therefore, their morale is affected and in turn it affects productivity. Therefore, when employees are not well-treated, the effects will be reflected on all stakeholders.
References
Jordan, T. (2008). The good, the bad, and Walmart. Workplace Fairness. Retrieved from: https://www.workplacefairness.org/reports/good-bad-wal-mart/credits.php
Weiss, J. W. (2014). Business ethics: A stakeholder and issues management approach. Berrett-Koehler Publishers.
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Question
Pages 406–407 in Chapter 6 of your text present a 13-point checklist for determining whether a company is ready for a values-based stakeholder approach for all internal operations. Review this checklist.
In your post:
Consider which two points in the checklist are least practiced by companies today. State the two points and give examples.
Explain why you think this is a common weakness for companies.