Crisis Intervention Steps Template

Hart City Preassessment

Indicate:

Reasons For Selecting the Individual/Family

I have chosen Ronald Davis, a 62-year-old former bus driver who lives alone in the Randall area. Aside from his health issues, Ronald also has to deal with the loss of crucial prescriptions, the sudden evacuation of his family from their house due to a storm surge, and the inability to access his money. He is under a lot of stress, affecting his angina symptoms, and he finds it difficult to adhere to his doctor’s advice to stay in bed in the shelter setting. Ronald’s circumstance necessitates a thorough strategy that entails coordination with neighbourhood Hart City organizations to take care of his immediate needs, including access to money and medication, as well as a strategy to support his well-being and eventual disengagement from the crisis intervention process.

My Comfort Level Working With Them

Given my background in crisis intervention and my knowledge of the particular difficulties Ronald Davis is dealing with, I feel quite at ease working with him. Although his medical needs and the sudden relocation present complicated issues, I can work successfully with key Hart City agencies, like healthcare providers, social assistance providers, and shelters, to provide for his urgent needs and attempt to stabilize his condition.

Look

Environmental Safety Risks

The presence of floodwaters in the area, which could limit mobility and put Ronald and rescuers at risk of drowning, as well as the potential for downed electrical wires as a result of the storm, which could electrocute both Ronald and responders, are examples of potential environmental safety concerns in this scenario.

Evaluating the Appropriateness of My Attire and Shoes

I must dress and walk appropriately for the surroundings and any potential hazards present as an HSPP working in a crisis. I prefer to wear strong, waterproof footwear with high traction to traverse through floodwaters or debris. I would also choose mobile, comfortable, and durable clothing while considering the probability of bad weather and the requirement for protective layers.

Listen

A Summary of What I See and What the Survivor Has Shared

It is clear from Ronald’s account that the storm caused him a great deal of upheaval because he was forced to flee his beloved family home in the face of a storm surge. His worry and anxiety have increased due to having to leave behind important possessions, including his prescription pills, eyeglasses, and personal stuff. Ronald has expressed a strong wish to go home and some signs of agitation, but he has not explicitly commented on his mental state or how it would affect his health.

Crisis Identification

The crisis in this situation involves the sudden displacement and loss of essential belongings.

Assess

Safety Concerns About the Survivor 

Ronald confronts serious safety issues, particularly his well-being, and accessibility to necessary medical care. The sudden evacuation raises concerns about his physical health from his house, the disappearance of his prescription drugs, and the inability to find his glasses, particularly in light of the angioplasty procedure he has booked and the angina symptoms he already has. Despite the dangerous circumstances in the neighborhood, his agitation and eagerness to get home raises the possibility that he may try to cross rivers and down power lines, endangering his safety.

Signs of Crisis (Affective, Behavioral, Cognitive)

Ronald displays several crisis-related symptoms in his mood, conduct, and cognition. Hasty evacuation, the loss of necessary belongings, and the uncertainty surrounding property security all contribute to increased stress and worry (Walters, 2021). He exhibits agitated behaviour, continually expressing a great desire to go home despite the hazardous circumstances and disobeying the doctor’s orders to stay in bed in the shelter environment. Cognitively, his attention is focused on getting his belongings back, and the fact that he cannot get to his glasses or medication suggests a preoccupation with urgent requirements, signifying a crisis.

Cultural Considerations That Might Be Relevant 

Cultural factors relevant to Ronald’s circumstances include his possible cultural practices or beliefs about his family, community, and possessions, which may affect how he reacts emotionally to losing his home and assets. Knowing a cultural background may help choose the best communication tactics and interventions (Olson et al., 2020).

Their Needs Based on the Holistic Assessment Wheel and Communication Strategy

According to the comprehensive assessment, Ronald has immediate needs for his physical health (access to medication and medical attention for his angina symptoms), emotional health (addressing his increased stress and anxiety as a result of the evacuation), and basic needs (access to funds, clothing, and eyeglasses). My approach to communicating these needs would be to have open, frank discussions with Ronald, actively listen to him to understand his concerns and work with Hart City professionals and organizations to address these needs thoroughly while prioritizing Ronald’s safety and well-being.

Plan

A Collaborative Plan to Help the Survivor Through the Immediate Crisis:

A Safety Plan (If the Survivor Is Homicidal or Suicidal)

Given that Ronald is not explicitly suicidal or homicidal, the primary focus of the safety plan will be to ensure his physical well-being.

Local Hart City Organizations I Would Draw On 

To support Ronald through the immediate crisis, I would collaborate with several local Hart City organizations. These include:

1.      Hart City Medical Clinic: This organization can access Ronald’s essential medications, conduct a health assessment to address his angina symptoms, and coordinate his postponed angioplasty surgery to alleviate chest discomfort and shortness of breath.

2.      Hart City Community Shelter: The shelter can offer him a safe and secure place to stay, access to necessities such as clothing and provisions, and facilitate communication with other necessary service providers.

3.      Hart City Social Services: This agency can assist with emergency financial support, helping access funds temporarily to meet immediate needs and alleviate financial stress.

4.      Hart City Mental Health Services: Given Ronald’s heightened stress and anxiety, this organization can provide counseling or therapeutic support to help him cope with the emotional impact of the evacuation and loss of his family home.

5.      Hart City Disaster Relief Volunteers: This group can offer practical assistance in helping him retrieve important items from his home once it’s safe, reducing his distress regarding the loss of belongings.

Services Offered by These Agencies That Would Be Useful and Assist the Individual in Crisis  

Ronald would benefit greatly from the assistance the Hart City groups provided at this time of need. First, Ronald may process his emotions and create healthy coping mechanisms with the support of the longer-term counseling offered by Hart City Mental Health Services. This will help him deal with the emotional discomfort brought on by the evacuation and the loss of his family’s house. Second, the emergency financial assistance from Hart City Social Services would lessen his financial load and enable him to get access to things like clothing, spectacles, and other necessities. Finally, whenever the circumstances allow, the assistance of the Hart City Disaster Relief Volunteers will help him recover his feeling of normalcy and safely retrieve crucial belongings from his home. These services collectively address his immediate needs and support his emotional well-being and recovery after this crisis.

Commit

Considering Feasibility and Commit to the Plan:

The Plan for Collaborating with the Agencies and Coordinating Services and My Role as an HSPP

To guarantee Ronald’s access to the required services, my plan as an HSPP entails proactive coordination with the pertinent Hart City agencies. I will speak with the Hart City Community Shelter directly to expedite his medicine and medical care. I will also do this with Hart City Social Services to set up an emergency financial support line of communication. I will be more active in coordinating these resources to ensure Ronald can access them, successfully treating his urgent needs and promoting his well-being throughout this crisis. My duty goes beyond merely delivering information.

The Strategy for Disengaging from the Service User Once I Have Finished Coordinating the Services

As part of my plan to walk away from Ronald’s case, I will make sure that all necessary services are in place, fully explain the next stages to him, and provide him specific instructions for continued support, such as follow-up visits to the medical clinic and counselling sessions. While maintaining professional limits, I will stress the value of independence and the accessibility of nearby services. Even if I do not have the whole resolution of his long-term recovery or tale, knowing that my role is to facilitate his access to support will allow me to feel satisfied knowing that I have played a significant part in getting him through this crisis.

The Strategy for Minimizing My Risk of Vicarious Trauma or Countertransference from the Experience

Regular self-awareness checks and seeking guidance when necessary to process emotions are part of a strategy for reducing the risk of countertransference and vicarious trauma (Leon, 2023). I will use constructive coping techniques to deal with stress or emotional effects, ensuring a healthy work-life balance. I will also continue to pursue professional development opportunities to improve my crisis intervention, emotional control, and self-care practices.