Healthcare HR Management Job Description & Justification Essay

Healthcare HR Management Job Description & Justification Essay

Job Title and Essential Duties for the New Position

The healthcare facility will be recruiting an Admission Coordinator to improve patient admission. One of the essential duties of the Admissions Coordinator is confirming patient appointments and physician availability. The second duty will be confirming the admission privileges of healthcare providers in the facility based on a patient’s healthcare condition and medical history. The third duty will be answering patients’ inquiries and scheduling patient appointments. The fourth duty is guiding patients through the admission process by sharing relevant information during re-admission interviews. The fifth duty will be assigning beds to inpatient patients, arranging transport during patient transfers, and notifying healthcare providers of patient arrival. The Admissions Coordinator will also screen patients’ payment information and medical insurance and verify approvals from third parties. They will work with physicians to create admission charts and gather the paperwork needed to plan patient admissions.

Job Description

The Admission Coordinator will coordinate every aspect of the admission process for inpatient patients, including the assessment and screening of patients being admitted at the hospital. The main role in this position will be coordinating bed fill and determining a patient’s admission eligibility. The Admission Coordinator will also initiate the admission process by confirming a patient’s payment and insurance details before admission and confirming physician availability. The position also includes tracking patient admissions to determine the length of a patient’s hospital stay, discharges, transfers, and interrupted stays to plan new admissions based on bed availability. The Admission Coordinator will also interview patients before admission to gather medical and personal information. Personal information will include the patient’s age, gender, and name. Medical information will vary based on whether the hospital has a record of the patient’s medical history. In cases where the patient’s medical information is in the facility’s database, the Admission Coordinator will only collect information on the patient’s current medical condition. If the facility has no record of the patient’s medical history, the Admission Coordinator will gather information about past medical issues and current issues.

Desired KSAs (Knowledge, Skills, and Abilities)

The Admission Coordinator role requires regularly interacting with people and handling patient data for a smooth admission process. According to Gaunt (2018), healthcare facilities have adopted electronic healthcare records to store patient data for easy retrieval. Therefore, the Admission Coordinator should have knowledge of the electronic health records system so that they can retrieve the data needed to confirm a patient’s medical history and upload any new information provided by the patient during the admission screening process. The Admission Coordinator should also have a bachelor’s degree in health care administration to properly coordinate activities in the admissions process. One of the skills that the candidate should have is organization skills. The position requires maintaining schedules and monitoring the availability of beds for new patients hence the need for good organization skills.

The second skill is time management skill. According to Marzban et al. (2017), time management skills include organizational and individual skills. Individual time management skills include the public behavioral patterns people use to meet deadlines and use available time effectively. Conversely, organizational skills include time and management behaviors adapted by people responsible for managing an organization’s activities. The Admission Coordinator should have organizational time management skills and personal discipline to complete the admissions process within the shortest time to prevent delays in patient treatment. The third skill is good communication. The Admission Coordinator will be communicating with patients and their family members to get the information needed during the admissions process and sharing updates on the admission process’ progress hence the need for good communication skills. The Admission Coordinator should also have critical thinking abilities because the admission process may include instances where the Admission Coordinator must make difficult decisions, especially when admitting patients in critical conditions. The Admission Coordinator should also pay attention to detail because the admission process requires ensuring that all important data is captured. For example, attention to detail is vital in verifying insurance and payment records.

The Required Minimum Qualifications

The eligible candidate should have a bachelor’s degree in healthcare administration and two years of experience in healthcare admissions. A bachelor’s degree in healthcare administration is vital because healthcare admissions require administrative knowledge and skills such as delegation, coordination of activities, and planning. Experience in healthcare admissions is also vital because the healthcare organization does not offer training for new employees. Therefore, it is important for the candidate applying for the position to have a proper understanding of the tasks in the position and how to complete them effectively. The facility also intends to hire an experienced Admission Coordinator who can introduce new ideas to improve the admissions process. According to Ilmakunnas & Ilmakunnas (2014), experienced employees initiate new ideas based on their learning from past work environments. Therefore, the new Admission Coordinator must have proof of past employment, such as a recommendation letter from the previous employer or any relevant material that can be used to verify their information on work experience.

Steps for Hiring the Admissions Coordinator

The first step in hiring the Admissions Coordinator position will be advertising the position on the organization’s website. The deadline for application will be 14 days from the day the advertisement is posted on the website. The timeframe creates enough time for applicants to submit their applications and complete the selection process, which will be completed within 16 days so that the selected candidate starts working at the beginning of the next month. The second step will be screening resumes and attached documents to reduce the pool of applicants. The third step will be conducting interviews that will be used to confirm the applicants’ application and determine their interest in the job based on how they respond to different questions about our organization and the vacant position. The fourth step will be issuing an assessment test to determine the applicant’s ability to complete tasks within the new position. The tests will be completed online within a specified timeframe. Applicants who pass the assessment test will be contacted for an in-person interview that will include job-related and cultural-fit questions. The interviews will be conducted online through Zoom by a panel of representatives from the organization, including the head of human resource management, the human resource manager, two representatives of the board of directors, and the executive officer.

The sixth step is conducting a background check on all applicants to verify their information and identify any issues that could be valid grounds for disqualification. The background check will focus on criminal records, verification of work history, education and identity, and history of drug abuse. All applicants will be informed that the company is conducting a background check to avoid claims of violation of privacy. The seventh step will be confirming the references provided by the applicants. All references will be contacted via email to schedule a phone call so that they can create enough time to respond to our inquiries. The eighth step will be selecting the most qualified candidate to fill the position and contacting them to inform them that they have been hired.

Salary Recommendations

The recommended salary is $4,500 per month. The Admission Coordinator will also be eligible for healthcare benefits and paid leave. The salary has been set based on the basic pay for a healthcare admissions coordinator in the United States. According to Glassdoor (2022), a hospital admission coordinator in the United States earns an average of $56,825 annually and a $46,680 average salary annually. Hospital admission coordinators in the United States may also receive an additional payment of $10,145 annually in commissions, bonuses, tips, and profit sharing (Glassdoor, 2022). The Admission Coordinator will also receive overtime pay for all overtime hours. Salaries may be increased based on the employee’s performance, given that salary increases are part of our motivation program.

A Process for Identifying The Most Qualified Applicant for the New Position

The hiring team will design a selection process based on the organization’s mission, vision, goals, and objectives to identify the most qualified applicant for the new position. The first step in the process will be developing criteria that will be used to determine a candidate’s qualifications. Criteria development will include determining the sources of information the hiring team will use to determine whether a candidate is qualified, such as recommendation letters and information provided by referees. According to Lefkowitz & Lowman (2017), criteria development helps ensure that the hiring team is fair in selecting an applicant by eliminating biases. Therefore, criteria development will help identify the most qualified applicant and prevent complaints from applicants who are not selected. The second step will be hiring an independent hiring consultancy firm to review resumes’ and compare their findings with the findings of our organization’s hiring team. The hiring consultancy firm will also recommend the most qualified candidates. Our organization’s hiring team will use the recommendations to reduce the pool of applicants. The fourth step will be administering cognitive and personality tests to determine whether the selected candidates have the knowledge, competencies, and abilities needed to complete assigned tasks in the new position. The fifth step will be conducting a thorough employee screening of shortlisted applicants. The screening will include background, eligibility, and performance screening.

Background screening will focus on an applicant’s background, such as criminal records, relationship with the previous employer(s), and reason for leaving the previous employment. Any applicant fired from their previous work will be automatically rejected. Eligibility screening will include determining whether the applicant is available to start working immediately, the candidate’s location, previous or current compensation, and employment status. Eligibility screening will also determine whether candidates are legally allowed to work in a healthcare facility and whether their salary expectations align with the organization’s budget. Performance screening will determine whether candidates have the educational background needed to complete tasks in the new position and whether they have any certifications and licenses. Applicants with medical licenses and certifications will be more eligible for hiring because they are certified to complete other tasks within the healthcare setting, especially during emergencies. Therefore, they are more valuable to the organization and can fill in for absent employees in other departments. However, licenses and certifications will not be grounds for disqualification because they are not needed to complete the main roles and responsibilities of an Admission Coordinator in our organization.

References

Gaunt, N. (2018). Electronic health records for patient-centered healthcare. Integrating Healthcare with Information and Communications Technology, 113-133. https://doi.org/10.4324/b21767-6

Glassdoor. (2021). How much does a Hospital Admissions Coordinator make? https://www.glassdoor.com/Salaries/hospital-admissions-coordinator-salary-SRCH_KO0,31

Ilmakunnas, P., & Ilmakunnas, S. (2014). Hiring older employees: Do the age limits of early retirement and the contribution rates of firms matter? The Scandinavian Journal of Economics, 117(1), 164-194. https://doi.org/10.1111/sjoe.12089

Lefkowitz, J., & Lowman, R. L. (2017). Ethics of employee selection. Handbook of Employee Selection, 575-598. https://doi.org/10.4324/9781315690193-26

Marzban, S., Hekmatyar, J., Nasrollahzade, K., & Rahimkarimi, H. (2017). Personal Skills and Organizational Skills; Time Management among Managers of Zabol Medical Sciences University in 2015. Evidence-Based Health Policy, Management & Economics, 1(2).

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ob Description and Justification
Overview
As the HR manager for a large healthcare organization, you have been asked to design a new position for an individual contributor in a non-clinical department such as Billing, Admitting, and HR. The job should be entry to mid-level and one appropriate for someone with a bachelor’s degree in health care administration.

Healthcare HR Management Job Description & Justification Essay

Instructions
Write a 6–8 page paper in which you:
1. Develop the job title and essential duties for the new position.
2. Write detailed job description suitable for listing on the organization’s website.
3. Identify the desired KSAs (Knowledge, Skills, and Abilities).
4. Explain the required minimum qualifications.
5. Describe the steps involved in hiring for this new position.
6. Develop salary recommendations.
7. Identify a process to identify the most qualified applicants for the position.

Be sure to justify each decision and recommendation you make.

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.
The specific course learning outcome associated with this assignment is:
(Design a non-clinical job for an individual contributor with justification for its development.)