Solution Evaluation Tools

Solution Evaluation Tools

Measuring the level of success of change implementation in an organization is vital. The main reason is to determine the level of performance and identify the areas of weaknesses that need to be improved on. The tools that can be used to evaluate the success of a change process can be both qualitative and quantitative. Quantitative tools involve using metrics such as surveys, and qualitative methods can be done through observations or conducting interviews. It is also possible to combine qualitative and quantitative methods and use a mixed approach in the evaluation process.

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Metrics

The degree of confidence to use the metrics for the cost-benefit analysis is 95%. That implies a 95% confidence that the proper population parameters will be in the confidence interval (Hwang, 2016). Also, 95 % is the standard degree of confidence to use in quantitative analysis.

A fundamental assumption to be made on the costs is that they are not affected by inflation. That implies that the amount that has been budgeted will remain constant during the analysis, which is not always the case in reality. The central assumption made in the risk is that it will affect only a single organization sector (Hwang, 2016). For the benefits, the assumption is that there is universality. That implies that the entire organization as a whole will feel the services. The last assumption is that of the financial outcomes, which can be used in making future predictions.

The level of success of the solution will be measured through the level of performance of the employees. An increase in the level of performance will indicate a victory in the proposed and implemented resolution. Lastly, there will be a need to evaluate the feedback of the employees to determine the level of success.

References

Hwang, K. (2016). Cost-Benefit Analysis: Its Usage and Critiques. Journal of Public Affairs, 16(1), 75-80.

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Solution Evaluation Tools

The purpose of this assignment is to explain how you will evaluate and measure the success of the problem solution you intend to implement in the organization.

Solution Evaluation Tools

This solution evaluation process will be used to determine the potential success of your implemented solution. Success can be measured using both qualitative and quantitative methods, therefore it is important to determine which tools and metrics you will use to evaluate the data you have collected.

In this assignment, you will use cost-benefit analysis to evaluate the financial outcomes of your solution. Create a data chart or graph to most effectively display the cost-benefit evaluation metrics that you will use to measure the success of your solution. Review the study material “Cost Benefit Analysis Solution Evaluation” Excel spreadsheet to assist you. Then, write 250-word explanation of the degree of confidence you have regarding the cost-benefit analysis and the assumptions you are required to make for cost, risk, benefits, and the financial outcome of your proposed solution. Include an explanation of how you will measure whether the solution is successful in addressing the problem and meeting the needs of the business, employees, and customers.

This summary will be used as part of the Business Proposal Presentation in Topic 7 and within the Final Business Proposal in Topic 8. Evidence of revision from instructor feedback will be assessed on the final business proposal.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.