Stress and Anger Management

Stress and Anger Management

Stress and anger are common in the modern workplace. The relationship manifests in a typical workplace with intense pressure. People who work long hours with limited breaks are highly likely to be stressed out. Besides, a toxic work environment breeds stress.

The Relationship between Stress, Anger, and Communication

Stress and anger can manifest in communication. When an individual is stressed, they easily become angry and frustrated (Dueck, 2014). Henceforth, one may experience difficulty choosing the right tone and correct words to use in a conversation. Alternatively, stress may drive one to keep words to themselves. Some people struggle to interact with others when stressed out (Dueck, 2014). Such people will isolate themselves and cut off their colleagues at work, family, and friends. It is difficult for isolated individuals to seek help when push comes to shove.

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Impact of Stress on Professional Communication: A Reflection

I have experienced how stress negatively affects professional communication. At one point, I was an intern as a store attendant. We would work a 12-hour shift that was so exhausting. From time to time, I would grow impatient with customers’ requests. I would sometimes keep to myself by ignoring the inquiries. It is not that I had an issue with a customer, but the exhaustion and stress affected my communication competence.

Addressing the Challenge

One of the most effective communication strategies in highly stressful situations is to have a planned conversation. Stressful situations at work are encountered daily. Having a planned conversation will enable one to know what to say, where, and when to say it (Strumska, 2013). The conversation may still be difficult amid the stress, but preparing ahead of time helps one to manage delivery.

Conclusion

Stress, a common workplace phenomenon, builds anger and frustration. Consequently, this leads to communication difficulties that may affect workplace interaction and productivity. One of the most effective strategies to handle such stress is to have a planned conversation. Planned conversations help individuals navigate communication in stressful situations.

References

Dueck-Read, J. M. (2014). Managing Conflict through Communication 5th ed.

Strumska-Cylwik, L. (2013). Stress and communication (IE on stress in communication and communication under stress). International Journal of Arts & Sciences, 6(3), 419.

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For this discussion, you will be required to do the following:

Explain the relationship between stress, anger, and communication using what you learned from your readings (including chapter 8 in Cahn and Abigail) and additional research from the UAGC library.

Stress and Anger Management

Share an example of how stress and/or anger impacted your communication behavior in a professional experience, resulting in a conflict.
Examine specific communication techniques that could have been used to address the challenge.
Your initial response should be 250 – 300 words and must be posted by Thursday, Day 3. Support your claims with examples from required material(s) and/or other scholarly resources, and properly cite any references. Respond to at least two of your classmates’ postings with a substantial response by Monday, Day 7.