Interview and Interdisciplinary Issue Identification

Interview and Interdisciplinary Issue Identification

The adoption of a collaborative paradigm in healthcare provision has been lauded for its merits in care optimization. The involvement and commitment of various healthcare professionals in healthcare teams ensure the work efficiencies of these teams and ultimately enable better clinical outcomes. Clinical complexities at various levels of care present issues to healthcare systems that sometimes jeopardize their efficiency. This paper reports an interview with a healthcare professional and highlights these healthcare issues and how they can be solved. Get in touch with us at eminencepapers.com. We offer assignment help with high professionalism.

Interview Summary

The interview involved an advanced practice nurse working at the Cleveland Clinic. The interviewee’s roles in nursing practice are in the treatment and diagnosis of illnesses, chronic disease management, public health promotion, and designing continuous education models utilized by nurses within the clinic. The interviewee reports having experienced several issues within her organization. Some of the issues highlighted by the interviewee included staff shortages, meeting patients’ expectations, workplace violence, and long working hours. She, however, acknowledged her organization’s efforts toward combating these presenting issues. She narrates that her organization has established a framework that manages the organization staff’s welfare and solves specific issues arising from the organization. Also, on the issue concerning the organization’s collaborative culture, she reported that the clinic has established healthcare teams composed of all disciplines in healthcare. She added that these disciplines have continuously worked collaboratively towards enhancing care outcomes. She agreed to have had considerable difficulties during the introduction of healthcare teams within the clinic. She finished by lauding the significance of healthcare teams in care delivery and how healthcare collaboration has enabled better clinical outcomes.

Issue Identification

Several issues affect healthcare delivery processes. Management of chronic conditions and other disorders with complex care needs remains a challenge to the healthcare system. The complexities in managing chronic conditions are attributable to the level of care acuity these individuals require. Healthcare providers managing these patients are often faced with challenges such as coordinating care between the primary care providers, medical and medication management, and scheduling and prioritizing the care needs of the patients (Brunner-La Rocca et al., 2018). Consequently, these challenges have been implicated in reduced effectiveness and efficiency of care provision for this group of patients. The problem is even compounded in the presence of comorbidities with other chronic disorders. Effective and efficient management of these patients depends on adopting a collaborative paradigm in healthcare provision. Collaboration, enhanced interactions, and communication between professionals involved in the care provision process have been implicated in better clinical outcomes for patients with chronic disorders (Iglesias et al., 2018). As reported by the interviewee, the success of the healthcare teams in her organization has been informed by the utilization of the collaborative model in the care process.

Change Theories that Could Lead to an Interdisciplinary Solution

Various change theories have been hypothesized that reinforce the significance of nurse practitioners in supporting change processes in healthcare that enhance care processes. These theories provide a framework to which nurses can aid in the creation of healthy work environments. Lewin’s force field model theory is one of the theories that serve this purpose. The planned change theory by Lippitt, Watson, and Westley is a theory that can lead to the establishment of an interdisciplinary solution for issues affecting the healthcare system. This theory hypothesizes seven steps of planned change (McFarlan et al., 2019). These include diagnosing the change, assessing the motivation and capacity of change, assessment of the resources and capacities of the change agent, establishing change objectives and strategies to be utilized, termination of the role and responsibilities of the change agent, maintaining the change, and gradual termination of the helping relationship upon integration of the change into the organization’s culture.

This theory targets healthcare providers as the change agents for the required change. The theory grants them the responsibility to participate in the change process by defining the various steps utilizable in integrating this change into the conventional healthcare provision systems. Interdisciplinary collaboration is the required change in this regard. Healthcare providers must embrace it to ensure its workability in the conventional system of care. The theory described a multistage framework that providers could utilize to embrace the collaborative paradigm in healthcare.

Leadership Strategies that Could Lead to an Interdisciplinary Solution

Leadership is key in the attainment of various healthcare objectives and goals. Healthcare leaders have utilized various leadership strategies in steering their organization towards the realization of organizational objectives and the implementation of new ideas in the organization. Ensuring shared values is a strategy that could be utilized in the implementation of changes within the healthcare system. Essentially, this entails the ability to express values central to the care provision process within the healthcare system. Such values as enhancing quality, efficiency, and effectiveness of care processes are key in care processes and have been implicated in optimized clinical outcomes. These values steer healthcare providers towards attaining optimal healthcare outcomes by giving them a common viewpoint of the organizational goals and objectives.

Ensuring shared values among various healthcare providers is key in enhancing their work efficiency within healthcare teams. It is, however, the responsibility of healthcare team leaders to create value congruence that may be adopted by each member (Bergstedt & Wei, 2020). In chronic care management, interdisciplinary teams are responsible for preserving the lives of these patients. In this regard, leaders within these teams should communicate effectively to each team member the mission, values, and vision and promote individual engagements within these teams to enhance their effectiveness as well as solve any problem that may arise.

Collaborative Approach for Interdisciplinary Teams

Effective leadership is key in healthcare provision processes. The role of healthcare team leaders is not only to channel the organization’s objectives to the subjects but also to enable a clear role definition of professionals within these teams. Effective communication of the organizational values, objectives, and goals is necessary for ensuring sufficient collaboration between all professionals within the interdisciplinary teams (Bergstedt & Wei, 2020). Effective communication is an invaluable tool for inspiring team members to embrace organizational values. Team leaders, in this regard, should communicate to the team members their duties, roles, and responsibilities, what the organization expects from them, what the patients expect from them, and the organizational goals and objectives.

Effective communication is key to the attainment of congruence in values and responsibilities. Additionally, it enables the alignment of individuals’ roles to the organization’s objectives, thereby enhancing the efficiency of the process. It also prevents confusion in the roles and responsibilities of each member of the team, thus enhancing the effectiveness and efficiency of care processes. The benefits of effectiveness in the collaborative paradigm are evident in enhanced care outcomes, efficiency in the care delivery process, patient satisfaction, and provider satisfaction. These benefits underpin the significance of effective communication as a leadership approach in enhancing collaboration in care provision processes.

Chronic conditions remain a challenge in the healthcare system. As mentioned in the interview and from literature evidence, the complexities presented by these conditions make them of concern to healthcare providers. However, an interdisciplinary approach to managing these conditions is key to enhancing their clinical outcomes. It is, therefore, the responsibility of the healthcare providers to integrate the collaborative paradigm in the care provision process. Theories have been hypothesized that may aid these providers in implementing these changes. These theories provide a framework these providers can employ to implement these changes.

References

Bergstedt, K., & Wei, H. (2020). Leadership strategies to promote frontline nursing staff engagement. Nursing Management, 51(2), 48-53. https://doi.org/10.1097/01.numa.0000651204.39553.79

Brunner-La Rocca, H., Fleischhacker, L., Golubnitschaja, O., Heemskerk, F., Helms, T., & Hoedemakers, T. et al. (2018). Challenges in personalized management of chronic diseases—heart failure is a prominent example to advance the care process. EPMA Journal, 7(1). https://doi.org/10.1186/s13167-016-0051-9

Iglesias, F., Celada, C., Navarro, C., Morales, L., Visus, N., & Valverde, C. et al. (2018). Complex Care Needs in Multiple Chronic Conditions: Population Prevalence and Characterization in Primary Care. A Study Protocol. International Journal of Integrated Care, 18(2). https://doi.org/10.5334/ijic.3292

McFarlan, S., O’Brien, D., & Simmons, E. (2019). Nurse-Leader Collaborative Improvement Project: Improving Patient Experience in the Emergency Department. Journal of Emergency Nursing, 45(2), 137-143. https://doi.org/10.1016/j.jen.2018.11.007

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For this assessment, you will create a 2-4 page report on an interview you have conducted with a health care professional. You will identify an issue from the interview that could be improved with an interdisciplinary approach and review best practices and evidence to address the issue.

Interview and Interdisciplinary Issue Identification

As a baccalaureate-prepared nurse, your participation and leadership in interdisciplinary teams will be vital to the health outcomes of your patients and organization. One way to approach designing an improvement project is to use the Plan-Do-Study-Act (PDSA) cycle. The Institute for Healthcare Improvement describes it thus:

The Plan-Do-Study-Act (PDSA) cycle is shorthand for testing a change in the real work setting—by planning it, trying it, observing the results, and acting on what is learned. This is the scientific method adapted for action-oriented learning…Essentially, the PDSA cycle helps you test out change ideas on a smaller scale before evaluating the results and making adjustments before potentially launching into a somewhat larger-scale project (n.d.).

You might also recognize that the PDSA cycle resembles the nursing process. The benefit of gaining experience with this model of project design is that it provides nurses with an opportunity to ideate and lead improvements. For this assessment, you will not be implementing all of the PDSA cycle. Instead, you are being asked to interview a healthcare professional of your choice to determine what kind of interdisciplinary problem he or she is experiencing or has experienced in the workplace. This interview, in Assessment 2, will inform the research that you will conduct to propose a plan for interdisciplinary collaboration in Assessment 3.

It would be an excellent choice to complete the PDSA Cycle activity prior to developing the report. The activity consists of four questions that create the opportunity to check your understanding of best practices related to each stage of the PDSA cycle. The information gained from completing this formative will promote your success with the Interview and Interdisciplinary Issue Identification report. This will take just a few minutes of your time and is not graded.

Reference
Institute for Healthcare Improvement. (n.d.). How to improve. http://www.ihi.org/resources/Pages/HowtoImprove/default.aspx

Demonstration of Proficiency
Competency 2: Explain how interdisciplinary collaboration can be used to achieve desired patient and systems outcomes.
Summarize an interview focused on past or current issues at a health care organization.
Describe collaboration approaches from the literature that could be relevant in establishing or improving an interdisciplinary team to address an organizational issue.
Competency 3: Describe ways to incorporate evidence-based practice within an interdisciplinary team.
Identify an issue from an interview for which an evidence-based interdisciplinary approach would be appropriate.
Competency 4: Explain how change management theories and leadership strategies can enable interdisciplinary teams to achieve specific organizational goals.
Describe change theories and a leadership strategy that could help develop an interdisciplinary solution to an organizational issue.
Competency 5: Apply professional, scholarly, evidence-based communication strategies to impact patient, interdisciplinary team, and systems outcomes.
Organize content so ideas flow logically with smooth transitions; contains few errors in grammar/punctuation, word choice, and spelling.
Apply APA formatting to in-text citations and references, exhibiting nearly flawless adherence to APA format.
Professional Context
This assessment will introduce the Plan-Do-Study-Act (PDSA) Model to create change in an organization. By interviewing a colleague of your choice, you will begin gathering information about an interprofessional collaboration problem that your colleague is experiencing or has experienced. You will identify a change theory and leadership strategies to help solve this problem.

Scenario
This assessment is the first of three related assessments in which you will gather interview information (Assessment 2); design a proposal for interdisciplinary problem-solving, (Assessment 3); and report on how an interdisciplinary improvement plan could be implemented in a place of practice (Assessment 4). At the end of the course, your interviewee will have a proposal plan based on the PDSA cycle that he or she could present to stakeholders to address an interdisciplinary problem in the workplace.

For this assessment, you will need to interview a health care professional such as a fellow learner, nursing colleague, administrator, business partner, or another appropriate person who could provide you with sufficient information regarding an organizational problem that he or she is experiencing or has experienced, or an area where they are seeking improvements. Consult the Interview Guide [DOCX] for an outline of how to prepare and the types of information you will need to complete this project successfully.

Remember: this is just the first in a series of three assessments.

Instructions
For this assessment, you will report on the information that you collected in your interview, analyzing the interview data and identifying a past or current issue that would benefit from an interdisciplinary approach. This could be an issue that has not been addressed by an interdisciplinary approach or one that could benefit from improvements related to the interdisciplinary approach currently being used. You will discuss the interview strategy that you used to collect information. Your interview strategy should be supported by citations from the literature. Additionally, you will start laying the foundation for your Interdisciplinary Plan Proposal (Assessment 3) by researching potential change theories, leadership strategies, and collaboration approaches that could be relevant to issue you have identified. Please be certain to review the scoring guide to confirm specific required elements of this assessment. Note that there are differences between basic, proficient and distinguished scores.

When submitting your plan, use the Interview and Issue Identification Template [DOCX], which will help you to stay organized and concise. As you complete the template, make sure you use APA format for in-text citations for the evidence and best practices that are informing your plan, as well as for the reference list at the end.

Additionally, be sure to address the following, which corresponds to the grading criteria in the scoring guide. Please study the scoring guide carefully so you understand what is needed for a distinguished score.

Summarize an interview focused on past or current issues at a health care organization.
Identify an issue from an interview for which an evidence-based interdisciplinary approach would be appropriate.
Describe potential change theories and leadership strategies that could inform an interdisciplinary solution to an organizational issue.
Describe collaboration approaches from the literature that could facilitate establishing or improving an interdisciplinary team to address an organizational issue.
Communicate with writing that is clear, logically organized, and professional, with correct grammar and spelling, and using current APA style.
Additional Requirements
Length of submission: Use the provided template. Most submissions will be 2 to 4 pages in length. Be sure to include a reference page at the end of the plan.
Number of references: Cite a minimum of 3 sources of scholarly or professional evidence that support your central ideas. Resources should be no more than 5 years old.
APA formatting: Make sure that in-text citations and reference list follow current APA style.

Client Notes:
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