Status of Human Resources Management in Organizations
Clinical practice is shifting to a more patient-centered and person-specific approach to care (Howard & Hoffman, 2018). Registered nurses move from working in clinical practice settings to administrative positions to promote research utilization and evidence-based nursing practice (Bianchi et al., 2018). Utilization review nurses review medical cases at an individual patient level to ensure the best care is provided. The elements that provide an HRM perspective that focuses on the employees within the organization include employee satisfaction, employee engagement, employee teamwork, employee well-being, career planning, and level of training and development for the employees.
A strategic human resource management perspective on the organization as a whole can be developed by focusing on the elements of organizational performance. These include financial and market performance in terms of shareholder value, consumer satisfaction, turnover rates and intentions, approaches to motivating employees, the organization’s flexibility during change, the quality of products and services, and the organization’s approaches to risk management. The employee interaction and the organization’s elements can be identified by reviewing the nature of cases, claims, medical records, organizational market performance reports, patient reviews, and employee feedback.
CVS Health views the HRM department as a strategic partner in achieving the organization’s goals and objectives. The CVS Health management board understands that the HRM department is responsible for translating the organization’s available human resources into driving energy to succeed. An organization’s HRM is responsible for recruiting the best-fit employees, developing the employees, strategy management, planning for the change process, and managing conflicts internally and externally (Yong et al., 2020). CVS Health, an organization that operates in a diverse and fast-changing health business environment, understands that it is the HRM practices that can help organizations align their business strategies with this dynamic environment.
References
Bianchi, M., Bagnasco, A., Bressan, V., Barisone, M., Timmins, F., Rossi, S., & Sasso, L. (2018). A review of the role of nurse leadership in promoting and sustaining evidence‐based practice. Journal of Nursing Management, 26(8), 918-932.
Howard, M. C., & Hoffman, M. E. (2018). Variable-centered, person-centered, and person-specific approaches: Where theory meets the method. Organizational Research Methods, 21(4), 846-876.
Yong, J. Y., Yusliza, M. Y., Ramayah, T., Chiappetta Jabbour, C. J., Sehnem, S., & Mani, V. (2020). Pathways towards sustainability in manufacturing organizations: Empirical evidence on the role of green human resource management. Business Strategy and the Environment, 29(1), 212-228.
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Question 
Reflect on the status of human resource management in your current position or organization. What elements can you identify that provide a human resource management perspective that focuses on the employees within the organization?
Status of Human Resources Management in Organizations
What elements can you identify that provide a more strategic human resource management focus on the organization? Describe, if possible, how your company accepts the HR department as a strategic partner.