Stakeholders-Selection and Acquisition
Healthcare professionals must have accurate, complete and reliable information to provide efficient and effective healthcare services and achieve the organization’s strategic goals. For this to happen, input for selecting and acquiring an effective system that would facilitate quality healthcare delivery requires the input of well-informed, competent, and qualified stakeholders. The first stakeholders in the acquisition of a system include the project steering committee. According to Wager et al. (2017), one important stakeholder is a project manager competent in communication, leadership, and organizational skills concerning system acquisition. Wager et al. (2017) find that a system selection and acquisition project manager can be a CIO, physician partners, physicians, clinicians, or nurses with informatics training. This is because they have a clinical perspective and expertise in information management processes and IT.
Other stakeholders should be members of respective departments in the healthcare organization since the system will affect the entire organization in its utilization. These include representatives in clinical areas such as radiology, pharmacy, and laboratory medicine and those from other areas in the organization like medical staff, nursing, IT, and administration. Wager et al. (2017) adamantly state that it is crucial to have another person who is knowledgeable about IT in the acquisition and selection process of the system. They suggest that this person can be an external consultant, the CEO, a nurse, or a physician. The solicitation of an external consultant may be because an internal person with this knowledge may not be available, is not qualified, or lacks commitment to the project. Under these circumstances, an outside consultant knowledgeable on matters IT can be solicited.
The World Health Organization stated that health information systems are among the six pillars of health systems in the world (Alolayyan et al., 2022). Other dimensions include health service provision, health system financing, health workforce, governance and leadership, and access to essential medicine. Alolayyan et al. (2022) write that even though these other dimensions are important, health information systems are critical in decision-making in each of the other pillars. Therefore, the representatives working in these other pillars will play a vital role in presenting the issues of concern regarding the acquisition and selection of IT systems since they understand the functionalities of their respective departments.
References
Alolayyan, M., Al-Rwaidan, R., Hamadneh, S., Ahmad, A., AlHamad, A., Al-Hawary, S., & Alshurideh, M. (2022). The mediating role of operational Flexibility on the relationship between quality of health information technology and management capability. Uncertain Supply Chain Management, 10(4), 1131-1140.
Wager, K.A., Lee, F.W., & Glaser, J.P. (2017). Health Care Information Systems: A Practical Approach for Health Care Management, Fourth Edition. San Francisco: John Wiley & Sons, Inc.
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Question 
Who are the stakeholders who should be involved in the system selection and acquisition process?
Stakeholders-Selection and Acquisition
Why is it important to involve each one?