Relationship Building at Work
Complete each section below based on your review of the Spruce Paper Company employee profiles in the assessment preparation. Any resources you use for this assessment should be cited on the reference page.
Fill in the chart below with each team member’s role and status. Then, for each team member, answer the following in 1–2 sentences: How did their status or role impact how they engaged and collaborated with others?
- Status is the position that someone occupies in society, for example, their job title.
- Role is the behavior expected of someone with a certain status on the project.
Status | Role | How did their status or role impact how they engaged and collaborated with others?
(1–2 sentences each) |
|
Rita | Senior member of the marketing team | Managing multiple departments comprising a diverse team of members with different skill sets and backgrounds.
Deciding the direction of the project and ensuring it is finished on time and budget. |
Rita’s status as a senior member of the marketing team impacted how she engaged and collaborated with others because she had to ensure that the marketing team was making the right decision. Therefore, she had to prioritize Nimish’s ideas because Nimish is an expert, and they have worked together in the past.
Rita’s role of managing people with different skill sets and backgrounds also influenced how she engaged and collaborated with others because she had to be mindful of not showing favoritism by consulting the whole team before moving forward with the conclusions she and Nimish came up with to promote an inclusive work environment. |
Nimish | Team member | Providing technical support to the marketing team. | Nimish’s role of providing technical support to the marketing team impacted how he engaged and collaborated with others because the team relied on him to determine whether they were making the right decision. Therefore, Nimish is forced to address the team members’ concerns by reaching out to each member to maintain collaboration with them. |
Dave | Intern | Assisting with marketing research, preparing proposals and presentations, and providing administrative support for the marketing department. | Dave’s status as an intern impacted how he engaged and collaborated with others because he relied on working with others to improve his marketing skills and capabilities and following a chain of command to introduce new ideas. |
Ernesto | Consultant | Providing direction on the project.
Mentoring the team members. |
Ernesto’s status as a retired expert in the greeting card industry influenced how he engaged and collaborated with others because he was using his expertise to help others and enhance the project’s success. |
Each of the team members demonstrated at least one type of relationship-building strategy. Identify the strategy for each team member and be certain to provide evidence from the scenario and profiles.
- Relationship-building strategies:
- Mutual Respect.
- Open Communication.
Relationship-Building Strategy With Evidence (2–3 sentences each) |
|
Rita | Mindfulness
Rita demonstrates mindfulness by avoiding favoritism. She consults the entire team before moving forward with the conclusions she and Nimish come up with and explains to the team members why she prioritizes Nimish’s ideas. |
Nimish | Mutual respect
Nimish demonstrates mutual respect by listening to the team members’ concerns and taking measures to address them. He reaches out to each team member to determine how to best accommodate their comfort levels and tech needs with preferred communication methods to maintain collaboration with them. |
Dave | Mindfulness
Dave demonstrates mindfulness by using the right channel to pitch an idea. He also demonstrates mindfulness by acknowledging the team member’s contribution to the development of the idea and ensuring that the entire team receives credit for their contributions to his presentation. |
Ernesto | Open communication
Ernesto demonstrates open communication by pointing out each department’s obstacles. Diversity Ernesto also demonstrates diversity by mitigating differences of opinion in meetings. |
Identify at least two (2) collaborative strategies that the team members at Spruce Paper Company used to complete their project. Be sure to use evidence to illustrate how they used those strategies.
- Collaborative strategies:
- Establish goals, roles, and responsibilities.
- Maintain a respectful group dynamic.
- Practice open communication and trust.
Collaborative Strategy | How did the team use that strategy (provide evidence)? | |
1 | Establish goals, roles, and responsibilities. | Each team member has specific responsibilities that contribute to the collaboration of all members. For instance, Rita’s responsibility to manage multiple departments comprising a diverse team of members with different skill sets and backgrounds created an inclusive environment that encouraged team members to collaborate.
Nimish’s responsibility to provide technical support to the marketing team helped the team settle on the best decisions, leading to the project’s success. Dave’s responsibility of assisting with marketing research, preparing proposals and presentations, and providing administrative support for the marketing department helped in generating new ideas that contributed to the project’s success. Ernesto’s responsibility to provide direction on the project and mentor the team members also contributed to ensuring that team members were focused on the project, leading to the project’s success. |
2 | Maintain a respectful group dynamic | The team members maintained a respectful group dynamic by completing their roles as required and being mindful when interacting with others. For example, Rita consulted the team members before making decisions to prevent favoritism. |
In 4–5 sentences, explain why collaboration and relationship building are important in professional and personal life. Use the course material or another credible source to support your explanation.
Collaboration and relationship building are important in professional and personal life due to various reasons. For instance, collaboration and relationship building help people develop a network that can be used to access job and career opportunities leading to professional development. Collaboration and relationship building also help people expand their social network and create friends who can help them when they need help. Khoury (2021) argues that relationships are important in maintaining good mental health. For instance, relationship building and collaboration can prevent mental issues caused by loneliness, such as depression.
References
Khoury, E. (2021). Relationship-building in recovery-oriented mental health practice: Valuing the role of emotions. Intervention, (154), 85. https://doi.org/10.7202/
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Question
Complete the Relationship Building at Work Worksheet in which you describe the use of collaborative and relationship-building strategies to achieve project goals and explain why these strategies are important.
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Introduction
Nobody—not even heroes, leaders, or megastars—reaches success on their own. We all rely on others to achieve our dreams, whether that’s a friend who believes in us, an instructor who challenges us, or a boss who can open the door to future opportunities. The better you are at building relationships with the people in your life (even with those who have different perspectives than your own), the more likely you are to achieve your goals. You can use your relationship-building skills to work with people from diverse cultures, exchange ideas, reach the best possible solutions, and create a stronger, more cohesive, and more productive workplace.
For this assessment, you will strengthen your relationship-building skill and build a key component of your relationship-building skill: collaboration, which means working together to achieve a common goal. You will identify and apply relationship-building and collaborative strategies based on a scenario. Relationship building is a universal skill and one you will continue to refine as you progress throughout your career.