Protected Health Information (PHI) – Privacy, Security, and Confidentiality Best Practices
References
Bani Issa, W., Al Akour, I., Ibrahim, A., Almarzouqi, A., Abbas, S., Hisham, F., & Griffiths, J. (2020). Privacy, confidentiality, security and patient safety concerns about electronic health records. International nursing review, 67(2), 218-230. https://doi.org/10.1111/inr.12585
Ebbert, J. O., Ramar, P., Tulledge-Scheitel, S. M., Njeru, J. W., Rosedahl, J. K., Roellinger, D., & Philpot, L. M. (2023). Patient preferences for telehealth services in a large multispecialty practice. Journal of Telemedicine and Telecare, 29(4), 298-303. https://doi.org/10.1177/1357633X20980302
Jiang, J., & Bai, G. (2020). Types of information compromised in breaches of protected health information. Annals of internal medicine, 172(2), 159-160. https://doi.org/10.7326/M19-1759
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Question 
In this assessment, imagine you are a nurse in one of the healthcare settings described in the following resource:
- Assessment 02 Supplement: Protected Health Information [PDF]Download Assessment 02 Supplement: Protected Health Information [PDF]
Before your shift begins, you scroll through Facebook and notice that a coworker has posted a photo of herself and a patient on Facebook and described how happy she is that her patient is making great progress. You have recently completed your annual continuing education requirements at work and realize this is a breach of your organization’s social media policy. Your organization requires employees to immediately report such breaches to the privacy officer to ensure the post is removed immediately and that the nurse responsible receives appropriate corrective action.
Protected Health Information (PHI) – Privacy, Security, and Confidentiality Best Practices
You follow appropriate organizational protocols and report the breach to the privacy officer. The privacy officer takes swift action to remove the post. Due to the severity of the breach, the organization terminates the nurse.
Based on this incident’s severity, your organization has established a task force with two main goals:
- Educate staff on HIPAA and appropriate social media use in health care.
- Prevent confidentiality, security, and privacy breaches.
The task force has been charged with creating a series of interprofessional staff updates on the following topics:
- Social media best practices.
- What not to do: Social media.
- Social media risks to patient information.
- Steps to take if a breach occurs.