Mission and Vision of the Organization – CVS Health
CVS Health is a market leader in the healthcare sector, offering pharmacy services, retail clinics, and a variety of healthcare solutions. The organization’s mission statement emphasizes helping people in their search for better health, while its vision statement emphasizes the desire to help people live longer, healthier lives. CVS Health’s objective, “Supporting people on their journey to better health,” summarizes its main goal and dedication to its stakeholders. The mission statement recognizes health as a dynamic journey and emphasizes the value of collaborative efforts and individualized support. The emphasis on preventative measures and holistic methods fits how healthcare is changing.
The mission statement of CVS Health, “To help people live longer, healthier, and happier lives,” describes the ideal condition that the company hopes to accomplish. The vision statement captures CVS Health’s comprehensive view of healthcare, which goes beyond basic medical requirements. Its idealized future condition includes longevity, good health, and happiness as essential elements. By aiming towards longer lifespans, CVS Health strongly emphasizes illness management and preventive treatment. The organization’s commitment to wellness and lifestyle interventions is highlighted by the emphasis on leading better lifestyles (Turppo, 2022). Additionally, by including happiness, CVS wellness emphasizes how important emotional and mental wellness are to overall health and contentment.
Critique The Mission And Vision
Mission Statement Evaluation
CVS Health’s mission statement, “Supporting people on their journey to better health,” demonstrates numerous qualities of a strong mission statement. It is concise and precise and highlights the organization’s main goal of helping people pursue better health outcomes. It highlights the significance of assisting people, displaying a focus on the needs of the consumer and a dedication to partnerships and collaboration. However, the mission statement may be improved in one area due to its need for more specificity. Although the statement conveys a general intention to assist people in pursuing good health, it offers no specifics regarding how CVS Health intends to do so or what makes it unique from rivals. Adding more specificity, such as mentioning the organization’s unique offerings or strategies, would enhance the mission statement’s effectiveness in guiding strategic planning and plan development.
Vision Statement Evaluation
The mission statement of CVS Health, “To help people live longer, healthier, and happier lives,” also exemplifies the qualities of an effective vision statement. It aligns with the organization’s aims and objectives and is motivating and forward-thinking. The vision statement stresses the goal of enabling people to live longer, healthier, and happier lives in the future, which is consistent with CVS Health’s dedication to well-being and comprehensive healthcare solutions.
The vision statement, however, might benefit from more definition, just like the mission statement. Although it successfully conveys the general objective of improving lives, it needs more precise information on how CVS Health aims to realize this vision or the distinctive tactics it will use. Adding more specificity to the vision statement would make it more actionable and guide strategic planning efforts with a clearer direction.
Suggestions for Improvement
Some adjustments are recommended to improve the effectiveness of CVS Health’s mission and vision statements. The updated mission statement is, “Supporting people on their journey to better health through innovative healthcare solutions and personalized care. “This updated mission statement still emphasizes helping people on their health journeys, but it is more specific by referencing individualized care and innovative healthcare solutions. This modification demonstrates CVS Health’s dedication to utilizing technology and specialized strategies to enhance health outcomes. It directs strategic planning by emphasizing the organization’s distinctive assets and differentiators.
The updated vision statement is To empower people to live longer, healthier, and happier lives by being the leading provider of complete healthcare solutions. This statement strongly emphasizes CVS Health’s ambition to be the top supplier of all-inclusive healthcare solutions. It strongly emphasizes empowerment, demonstrating the organization’s dedication to empowering people to take charge of their health and well-being. This updated vision statement positions CVS Health as a pathfinder in the healthcare sector and offers a clearer direction for strategic planning and plan development. The mission and vision statements of CVS Health would be made clearer, actionable, and aligned with the organization’s aims and objectives by integrating the suggested adjustments.
Major Organizational Resources Needed
To accomplish the mission and vision of CVS Health, several major organizational resources are required. These resources can be broadly categorized into human, technological, financial, and strategic partnerships.
Human Resources
For CVS Health to fulfill its goal and vision, human resources are crucial organizational resources. By implementing workforce planning techniques, CVS Health can ensure it has the talent, know-how, and skills necessary to meet its objectives. A culture of collaboration and innovation is created by promoting employee empowerment and involvement (Loureiro et al., 2019). Through programs that promote continuous learning, employees can stay current on market developments and trends, improving their capacity to support the mission and vision of the company.
Technological Resources
To successfully serve its mission and objectives, CVS Health needs technological resources. Enabling seamless information interchange, increasing productivity, and improving patient experiences are all made possible by embracing digital transformation through investments in cutting-edge technology like electronic health records and telehealth solutions. Patient data privacy is protected, and regulatory compliance is ensured thanks to a solid IT infrastructure and cybersecurity measures, retaining stakeholders’ and patients’ confidence.
Financial Resources
Sufficient financial resources are critical for CVS Health’s mission and vision. Through effective financial planning and analysis, an organization can align resource allocation with its strategic priorities (Acido & Kilongkilong, 2022). Cost management strategies help optimize operational efficiency and control expenses, ensuring financial sustainability and the ability to invest in innovative healthcare solutions and initiatives.
Strategic Partnerships
Strategic alliances are important assets for CVS Health. CVS Health can use collective expertise and resources to achieve common objectives by building strong connections with healthcare providers, insurers, pharmaceutical firms, and other stakeholders. Integrated care models and accountable care organizations are two examples of collaborative projects that advance coordinated healthcare services, enhance patient outcomes, and provide cost savings (Lan et al., 2022). CVS Health collaborates on research and innovation projects with academic institutions and research groups to be on the cutting edge of market developments and create fresh healthcare solutions.
Organization’s Strategic Objectives
An organization sets strategic objectives to direct its strategic planning process, which are precise goals or aims. They offer clarity, focus, and alignment by articulating the intended results that the organization seeks to attain. Strategic objectives are derived from its vision and mission to ensure that the organization’s actions and initiatives are consistent with its ultimate goal (Rindova & Martins, 2023). These goals are measurable and accountable, making monitoring and assessing progress possible. They also make it easier to prioritize and allocate resources, ensuring that work is focused on areas that will affect the strategic plan as a whole. Strategic objectives encourage organizational alignment and employee motivation by giving workers a feeling of direction and purpose (Leitão et al., 2019). They also promote adaptability and agility, allowing the organization to respond to changes in the business environment and seize new opportunities. Overall, strategic objectives play a crucial role in the strategic planning process, guiding the organization toward its vision and mission while facilitating effective decision-making and resource management.
References
Acido, J. V., & Kilongkilong, D. A. A. (2022). Resource Management Practices Towards Sustainable Support System During Pandemic. International Journal of Educational Management and Development Studies, 3(4), 19–42. https://doi.org/10.53378/352930
Lan, Y., Chandrasekaran, A., Goradia, D., & Walker, D. (2022). Collaboration Structures in Integrated Healthcare Delivery Systems: An Exploratory Study of Accountable Care Organizations. Manufacturing & Service Operations Management, 24(3). https://doi.org/10.1287/msom.2021.1038
Leitão, J., Pereira, D., & Gonçalves, Â. (2019). Quality of Work Life and Organizational Performance: Workers’ Feelings of Contributing, or Not, to the Organization’s Productivity. International Journal of Environmental Research and Public Health, 16(20), 3803. NCBI. https://doi.org/10.3390/ijerph16203803
Loureiro, S. M. C., Romero, J., & Bilro, R. G. (2019). Stakeholder Engagement in Co-creation Processes for Innovation: a Systematic Literature Review and Case Study. Journal of Business Research, 119. https://doi.org/10.1016/j.jbusres.2019.09.038
Rindova, V. P., & Martins, L. L. (2023). Moral Imagination, the Collective Desirable, and Strategic Purpose. Strategy Science. https://doi.org/10.1287/stsc.2023.0190
Turppo, H.-R. (2022). Workability and well-being work. Www.theseus.fi. https://www.theseus.fi/handle/10024/785720
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Question 
Mission and Vision of the Organization – CVS Health
Compose a 1,000-1,250-word analysis of the mission, vision, and value statements for the healthcare organization that you chose for this class. (Mission statements may sometimes be labeled as “purpose.” If there are multiple statements for your organization, please use the one designated as a “mission” statement.) Be sure to address the following:
1. State the mission and vision of the organization.
2. Critique the mission and vision of the selected organization as related to its goals and objectives as a starting point for strategic planning and plan development, utilizing the criteria listed in Chapter 6 of the textbook. Does the mission have characteristics of a good mission statement according to the textbook? Does the vision have characteristics of a good vision statement according to the textbook? What changes would you suggest?
3. Identify the major organizational resources needed to accomplish the mission and vision, as well as the strategies to effectively manage those resources.
4. Describe the substance of an organization’s strategic objectives and the contribution they make to the strategic planning process.
Be sure to cite three to five relevant, credible sources in support of your content. In addition to sources found at the GCU Library, government websites, or those provided in topic Resources, you may need to search your chosen organization’s website or interview someone within that organization.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.