Intake Interview Evaluation Worksheet
Briefly summarize your client and the reason for their visit to the agency. (40-50 words)
Derrick was having trouble with his eating. He complained that he had stomach pain and suspected it was an ulcer. After eating food, he makes himself throw up to feel better. He had also recently broken up with his girlfriend and has become more averse to socializing. He does not believe he has any problem and, instead, has come to get guidance on how to identify his life goals. |
Briefly describe the setting of the interview and its impact on the client. (HR office? Social agency? School office?)
The client came to the school office. |
What were the social phenomena present in this case? Explain any cultural issues. (50-75 words)
The client comes from a single-parent family. The mother is very supportive, while his father was critical of his ability and his physical appearance when the client was young. The client looks up to his mother as a model to emulate; he says that his mother is very disciplined and has taught him how to be disciplined as well. He came into the office to identify his life goals because his mother raised him to believe that one needed goals in life to be successful. |
Explain how you handled your personal biases (if any). Provide some tips for social workers on how to handle personal biases regarding your client’s situation (50-75 words)
My main bias toward the client was that I viewed him as a ‘mama’s boy,’ incapable of making his own decisions and unable to handle heartbreak. However, when I viewed the patient from a different perspective, one where he grew up with his mother as a role model, I began to understand why it was important for him to have a set goal in life. |
Explain some effective physical attending behaviors you used to help the process move toward positive responses with the mock client. (75-100 words)
In interviewing the client, I encouraged him to explain his assertions further by paraphrasing what he said. I wanted to make sure that I understood his concerns, so I repeated what he said in summary and asked him to confirm whether that was what he said. I also asked the patient to give recent examples of his assertions. For example, when he said that his mother taught him to be disciplined, he would need an example of how this was achieved. Perhaps the client’s mother rewarded him for being disciplined, which impacts the decisions he makes today. |
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Question
Intake Interview Evaluation Worksheet
As a beginning social worker, it is imperative to hone the skill of preparing for and delivering an effective intake interview with a client. The MindTap videos in this course have shown you what effective and ineffective intake interviews look like. In this assignment, imagine yourself as a social worker preparing to interview a client. This assignment will assist you in learning the process and skills of the intake interview. For this individual assignment, you will need to complete the following:
First, you will use the selected Intake Form, your revised Intake Interview Questions, and the Intake Interview
Analysis Worksheet to help you conduct the mock interview of your client.
Important Consideration: Remember, the person you selected is to play the “character” in your mock intake interview scenario. In other words, it’s a chance for them to perform a scene like in one of the videos you watched for this course. This person is NOT to discuss or disclose with you how they are planning to act in the mock interview. They may refer to the Intake Form information at any time during the mock interview.
Next, don’t worry about the performance of your mock client during the interview. Even if the interview doesn’t go as you originally planned, the purpose of this assignment is to help prepare you for intake interviews in social work. Not all intake interviews will go well. In the social work field, some clients will respond to your questions right away; others will not. The most important part is that you practice being in an intake interview setting. Really envision yourself as a Social Worker and imagine how you would act in such a setting with such a client.
When you have completed the mock interview, answer the prompts below to evaluate the experience:
Briefly summarize your client and the reason for their visit to the agency. (40-50 words)
Briefly describe the setting of the interview and its impact on the client. (HR office? Social agency? School
office?)
What were the social phenomena present in this case? Explain any cultural issues. (50-75 words)
Explain how you handled your personal biases (if any). Provide some tips for social workers on how to
handle personal biases regarding your client’s situation: (50-75 words)
Explain some effective physical attending behaviors you used to help the process move toward positive
responses with the mock client. (75-100 words)
Summarize the engagement strategies and questioning techniques you used to glean more information from
your mock client. (100-150 words)
What were some measurable goals you suggested for your mock client? How could those goals be measured
and evaluated? (50-75 words)
Summarize how you utilized verbal and nonverbal interviewing techniques. Explain how you dealt with any
barriers to communication. (75-100 words)
In 100-150 words, explain a possible treatment plan (resources, interventions, possible groups, etc.) for your
client or explain if termination is more appropriate. What might be some possible aftercare plans for your
client?
Citing two scholarly sources, in 200-250 words, take into consideration the autonomy of the client and
explain how a social worker might handle a client rejecting a social worker’s aftercare treatment plan. Why is
it important for a social worker to understand the client’s autonomy?
Now that you have conducted the mock interview, what part of the intake interview process proved to be the
most challenging? (50-75 words)
Explain how this assignment can help prepare you for the intake interview process when you become a social
worker. (100-150 words)
References