IHSS Job Training and Improvement
The challenge identified, which will be of interest in this research, is the need for continuous job training for professionals working in the In-Home Supportive Services (IHSS) program. This problem highlights why ongoing training and education, skill development, and support for caregivers can meet complex needs and evolve the care delivery to patients (Newbould et al., 2022).
The Data Used to Identify the Challenges
The challenge came to the fore through using both qualitative and quantitative data. These combined data included feedback from caregivers that was collected through interviews where they revealed that they needed more training. Also, data was collected from patient outcomes and satisfaction reports where gaps were found after examining this report. Also, workplace stress levels and turnover rates were used as data that showed a need for professional development (Yeh et al., 2023). Additionally, regulatory compliance was looked at, and the same data was used because the audit revealed that some caregivers were unaware of the health and safety protocols.
The Populations Impacted by the Challenge
The caregivers are the population directly affected by the challenge because those who offer IHSS services do not have enough knowledge of health and safety protocols. The other group affected directly are the patients, who are mainly the elderly, chronically ill, and disabled individuals who need IHSS services for their daily survival (Morrow et al., 2024). These clients ought to be safe. As such, these professionals should get continuous training to assure the patients of safety and high-quality services.
What the Data Says about My Field Placement’s Ability to Impact the Challenge
The data suggests that my field placement has an opportunity to address this issue by advocating for more sessions of comprehensive training programs to ensure that IHSS experts are up-to-date with regulations and can offer high-quality services (Shiri et al., 2023). Also, by implementing peer support programs, the IHSS team can support each other, reduce challenges like burnout, and increase job satisfaction. My field placement can also address the challenge by improving access to training resources through collaboration with agencies to improve affordable training for caregivers from underserved backgrounds.
Data that Confirms that this Issue is a Priority
Two main data points show that these challenges should be given priority. Firstly, surveys from caregivers and patients show a direct connection between regular training and improved care outcomes for this population of patients (Guerrero et al., 2020). The second data confirming this issue as a priority is the industry trends. Research shows that training caregivers in IHSS improves care quality and reduces errors.
List of 5 Academic Articles
Newbould, L., Samsi, K., & Wilberforce, M. (2022). Developing effective workforce training to support the long-term care of older adults: A review of reviews. Health & Social Care In The Community, 30(6), 2202–2217. https://doi.org/10.1111/hsc.13897
- This article connects with the identified challenge since it is a study to identify evidence supporting how to design training for practitioners supporting the elderly in long-term care.
Shiri, R., El-Metwally, A., Sallinen, M., Pöyry, M., Härmä, M., & Toppinen-Tanner, S. (2023). The role of continuing professional training or development in maintaining current employment: A systematic review. Healthcare (Basel, Switzerland), 11(21), p. 2900. https://doi.org/10.3390/healthcare11212900
- This article also connects with the identified issue because it is research on the impact that professional training can have on reducing turnover.
Guerrero, L. R., Eldridge, C., & Tan, Z. S. (2020). Competency-based training for in-home supportive services providers of consumers with ADRD. Gerontology & Geriatrics Education, 41(1), 121–132. https://doi.org/10.1080/02701960.2019.1658579
- This article connects with the challenge identified because it is a study on the implementation of competency-based training for IHSS experts to handle cases of Alzheimer’s.
Yeh, J., Pond, B., Beld, M., Garcia, A., Mauricio, J., Mata-Pacheco, J., Eldridge, C., & Ross, L. (2023). Enhancing dementia knowledge and self-efficacy of in-home supportive services caregivers through online training. Journal of Applied Gerontology: The Official Journal of the Southern Gerontological Society, 42(4), 617–626. https://doi.org/10.1177/07334648221144023
- This article connects to the issue because it involves a research done on using online training for IHSS workers to learn about Dementia.
Morrow, E., Kelly, C., Killeen, C., Naessens, E., & Lynch, M. (2024). Exploring a career pathway for home support workers in Ireland: a systematic scoping review of the international evidence. Frontiers in Health Services, 4, 1360920. https://doi.org/10.3389/frhs.2024.1360920
- This article connects with the identified challenge since it discusses training for IHSS workers to increase the workforce in underserved home care centers.
References
Guerrero, L. R., Eldridge, C., & Tan, Z. S. (2020). Competency-based training for in-home supportive services providers of consumers with ADRD. Gerontology & Geriatrics Education, 41(1), 121–132. https://doi.org/10.1080/02701960.2019.1658579
Morrow, E., Kelly, C., Killeen, C., Naessens, E., & Lynch, M. (2024). Exploring a career pathway for home support workers in Ireland: a systematic scoping review of the international evidence. Frontiers in Health Services, 4, 1360920. https://doi.org/10.3389/frhs.2024.1360920
Newbould, L., Samsi, K., & Wilberforce, M. (2022). Developing effective workforce training to support the long-term care of older adults: A review of reviews. Health & Social Care in the Community, 30(6), 2202–2217. https://doi.org/10.1111/hsc.13897
Shiri, R., El-Metwally, A., Sallinen, M., Pöyry, M., Härmä, M., & Toppinen-Tanner, S. (2023). The role of continuing professional training or development in maintaining current employment: A systematic review. Healthcare (Basel, Switzerland), 11(21), p. 2900. https://doi.org/10.3390/healthcare11212900
Yeh, J., Pond, B., Beld, M., Garcia, A., Mauricio, J., Mata-Pacheco, J., Eldridge, C., & Ross, L. (2023). Enhancing Dementia Knowledge and Self-Efficacy of In-Home Supportive Services Caregivers Through Online Training. Journal of Applied Gerontology: The Official Journal of the Southern Gerontological Society, 42(4), 617–626. https://doi.org/10.1177/07334648221144023
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Question
Please note that this is going to be a continuous assignment for four weeks. This assessment is the first stage.
Also, template for the assessment attached. Thank you.

IHSS Job Training and Improvement
This week you will submit A1 on assessment, as well as identify the sector area you think best aligns with your identified challenge area or change goal. I know, the language is so fluid! Really, it is where you have found that work with clients or for clients can be improved upon – whether this be in:
food,
housing,
Medical & Dental Care,
Behavioral Healthcare,
Transportation
Job training,
Youth Mentors,
Community Schools,
Early Childhood learning,
Parent supports
Textbook link: https://enmu.instructure.com/courses/18198/files/2926285/download?download_frd=1
Question: You have been in your field placement for several weeks now. What is an area you feel would benefit from a change? What is the problem area? Share here what you believe this is, why you believe it is a problem (i.e., who does it negatively impact?). Find 5 academic references (peer reviewed journals) that support or address this area. Using the template provided in your course shell, briefly outline the general message of each article below the APA citation.
*Also this research course requires peer reviewed journals in the last 5 years. Thanks
Please Note: My place of Internship is in home supportive services IHSS San Joaquin county Stockton, ca.
The area I’ll go with is ” Job Training” Training and Support for Caregivers: Providing ongoing training and support for caregivers can ensure they are well-equipped to handle various situations and provide high-quality care.
Library link: https://glbvvproxy.enmu.edu/login?url=https://research.ebsco.com/c/2ooxll/search/advanced/filters?auth_type=custom&acr_values=ip