How to Create a Win-Win Outcome
As opposed to human beings, technology undermines the human character. For instance, it separates social human beings from their nature by allowing them to stay out of touch and act selfishly and without a goal. In other words, humans become consumers rather than receivers. As Hammond, Cheney & Pearsey (2015) write, the centre of a healthy argument is getting to the issue’s root. If technology is involved, the parties involved are so focused on the technology that they do not think of the goal of digging into the problem. They would not be able to connect emotionally, psychologically, and intellectually or read each others’ communication styles, such as tone and body language. Brower & Darrington (2012) write that communication is more than the words people choose to use. With technology, words alone can be used to express oneself, but with the presence of parties in conflict, one can read non-verbal traits such as tone of voice, body language, facial expression, and attitude.
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To achieve a win-win outcome, one needs to consider the needs of the arguing parties, including what they desire, what their goals are, what they expect of the other party, and what the other party desires, among other expectations (Hammond Cheney & Pearsey, 2015). Accordingly, a clear contextual analysis is needed. Hammond, Cheney & Pearsey (2015) find that using the ‘We’ model is effective as it allows the conflicting people to listen to each other and understand the core of their concern in the argument. According to Brower & Darrington (2012), to achieve a positive outcome for both conflicting parties, they need to communicate about the issue while being aware of the communication challenges. These challenges may include body language and style differences based on gender, culture, and family experiences (Brower & Darrington, 2012). For instance, one party may be more emotional, outgoing, and louder than the other. Therefore, discussing perceptions and backgrounds can help clarify the expectations of others and ourselves and also help the other party understand an individual’s point of view. According to Brower & Darrington (2012), this information is useful in reaching a win-win outcome because the root of the argument is dealt with.
References
Brower, N., & Darrington, J. (2012). Effective Communication Skills: Resolving Conflicts. Utah State University.
Hammond, R., Cheney, P., & Pearsey, R. (2015). Introduction to sociology.
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Question 
https://digitalcommons.usu.edu/cgi/viewcontent.cgi?article=1786&context=extension_curall
http://freesociologybooks.com/Sociology_Of_The_Family/06_Communications_and_Connections.php
How to Create a Win-Win Outcome
How do we create a win-win outcome during an argument? Do you agree with the authors’ point of view that arguments should not occur over technology?