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Data Collection Ethical Issue

Beth

Data Collection Ethical Issue

Determine the possible problem

An ethical issue experienced at work involves the collection of clients’ personal information. Data collection of a client’s personal information can be considered a problem due to the various risks associated with the data collection process. One of the risks involves the violation of the client’s privacy by collecting their personal information. Another risk involves the potential loss of the client’s data confidentiality following the occurrence of an incident at the data storage location. On the other hand, the data collection of a client’s information provides an essential aspect used to conduct marketing. Using the information from the collected data, the clients can receive appropriate advertisements based on the various aspects identified from the collected data. An ethical dilemma arises when the data collection process is conducted without the consent of the client.

The ethical issue of data collection at the company arose from the need of the company to retain its customers by advertising products to the customers that would make them want to make purchases at the company. Similarly, the need to advertise related products to potential customers also facilitated the occurrence of the ethical issue. The main stakeholders of the problem include the clients, who are the marketing targets that prompted the data collection process, the management of the company that requested the data collection from the clients, and the computing professionals that are responsible for the data collection process. Among the stakeholders, the management of the company and the computing professionals are responsible for the management of the ethical issue.

According to the Code of Ethics defined by Gotterbarn et al. (2018), a computing professional should respect the privacy of the various parties that interact with a computer system. This code of conduct involves only collecting the required personal information and using the information to perform on the activities that are allowed by the clients’. Additionally, following the completion of the defined retention period, the collected personal information should be appropriately disposed of (Gotterbarn et al., 2018). According to Nunan and Di Domenico (2013), an essential component involved in data collection for marketing purposes involves the client’s informed consent.

The individuals that seek to address the dilemma are bound by duty to solve the ethical dilemma. Individuals seeking to solve the ethical issue aim to ensure that the company does not violate the privacy and confidentiality rights of the clients through the data collection process and use of their personal information. Additionally, the problem solver’s intentions aim to ensure that the company adheres to the defined code of ethics and maintains the privacy and confidentiality of the clients.

Is the dilemma

The dilemma is regulatory-based since various laws are defined to ensure the privacy and confidentiality of a user’s personal information are not violated. The impact of the stakeholders can involve maintaining the privacy of the client’s personal information at the expense of marketing information or supporting the personal information data collection, which would provide the required marketing information at the expense of the client’s personal information.

While there are possible risks associated with collecting personal information, the recommended course of action involves collecting personal information while adhering to the defined code of ethics. Future review of the process can include addressing the security concerns that arise from the data collection process that leads to the loss of data confidentiality. The identification of the various ethical considerations can be essential for different parties in avoiding ethical issues from arising in the future.

References

Gotterbarn, D. W., Brinkman, B., Flick, C., Kirkpatrick, M. S., Miller, K., Vazansky, K., & Wolf, M. J. (2018). ACM code of ethics and professional conduct.

Nunan, D., & Di Domenico, M. (2013). Market research and the ethics of big data. International journal of market research, 55(4), 505-520.

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Question 

Module 2 – SLP

MODERN SOCIAL AND ETHICAL ISSUES FROM BUILDING NEW TECHNOLOGIES

Assignment Overview

In this SLP, you will analyze an ethical situation regarding technology. This will be similar to the Case Assignment; however, in this assignment, you will choose a personal work, school, or military experience where you needed to make an ethical decision. Write a brief review of the ethical dilemma, then use the outline below to frame your responses to that dilemma.

Data Collection Ethical Issue

List of Considerations when Analyzing an Ethical Dilemma {Influenced by The Institutes (2010)}

Note: The citation below is for your reference if you choose to look up this article. Your assignment will be based on the 9 points of the smaller version of this ethical decision-making model as noted above. Stated again, for this assignment you only need to work with the paraphrased/abbreviated list above.

SLP Assignment

Assignment Instructions

SLP Assignment Expectations

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