Company Tour and Research References
My pending study tour is intended to internalize the curricula and expand my understanding and creative process. Conventionally, the airline industry encompasses a wide range of businesses. As such, efficient transport requires highly specialized managerial and operational expertise, not to mention cutting-edge technologies. As I prepare to visit American Airlines, Inc.,
Describe three or more questions you still have about your company’s operations that you hope will be addressed during the company tour
I am grappling with numerous questions that I will seek to be answered by the organization’s concerned authorities. Top of the list is the firm’s system of governance, organizational structure, and most preferred software simulation.
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In terms of corporate governance, I will be seeking to know the system of rules, processes, and practices that direct and control American Airlines. Typically, airline companies often have many indebted stakeholders. As such, it would be important to understand the firm’s framework for attaining its business objectives in virtually all management departments. This sphere will encompass performance measurement, action plans, and corporate disclosure. Similarly, I will be curious to know the Airline’s organizational structure and how its systems define certain activities such as responsibilities, rules, and roles to achieve organizational goals. It will be important to understand this business aspect, especially regarding how information flows between levels within the firm. The insight will justify how the company has managed to remain focused and efficient over time. In the same likely, I will be concerned with how software simulation has revolutionized American Airlines. The aviation industry is known for recruiting and employing top talents the world over, with more training offered in the workplace through learning and training. Flight simulation devices are common training tools for pilots to acquire skills and perform certain maneuvers with a certain precision. Understanding how the company uses simulation devices in different stages of pilot instructional training will give an idea of the quality of the company’s staff. Therefore, I am armed with the aforementioned questions, and form part of my list of inquiries.
Identify five or more resources that you have been using to conduct your research on the company thus far
So far, I have majorly been using primary resources to research American Airlines, Inc. Notably, I started by gathering background information through the company’s websites whose links include:
- https://www.aa.com/homePage.do?locale=en_US
- https://www.aa.com/i18n/customer-service/about-us/american-airlines-group.jsp
- https://www.bloomberg.com/profile/company/AMR1:US
- https://www.mhi.org/media/members/63275/131154178854791267.pdf
- https://news.aa.com/news/news-details/2021/American-Airlines-Reports-Fourth-Quarter-and-Full-Year-2020-Financial-Results-CORP-FI-01/default.aspx
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Question 
Milestone 3: Company Tour Questions and Research References Guidelines and Rubric
Overview:
Company Tour Questions and Research References
By now, you should be preparing to visit the company you have chosen for your final project. Part of that preparation includes reviewing the final project requirements and conducting your own research on the company to gather information you will need to complete your final project presentation. This milestone assignment provides an opportunity for you to assess the information you have already gathered and reflect on any gaps in your understanding of the company’s production and operations management.
Prompt:
For this milestone assignment, review the final project requirements, and then address the following:
- Describe three or more questions you still have about your company’s operations that you hope will be addressed during the company tour
- Identify five or more resources that you have been using to conduct your research on the company thus far
Guidelines for Submission: Your milestone assignment should be submitted as a Microsoft Word document, at least one page in length, double-spaced, with one-inch margins. References should be cited in APA format.
Instructor Feedback: This activity uses an integrated rubric in Blackboard. Students can view instructor feedback in the Grade Center.
Rubric
| Criteria | Completed (100%) | Incomplete (0%) | Value |
| Questions | Describes at least three questions about the company’s operations. | Does not describe at least three questions about the company’s operations. | 50 |
| Resources | Identifies at least five resources used to conduct research on the company thus far. | Does not identify at least five resources used to conduct research on the company thus far. | 50 |
| Total = | 100% |